You put the key in the ignition and it doesnt turn. The steering wheel is free there is nothing else wrong. You have to sit there forever moving the key in every which way. To hopefully find the right combination to get the car to start.
2002 Chevrolet Impala electrical complaints
Page 2 of 11: complaints 11 to 40 of 305, newest first, as owners wrote them.
Tl* the contact owns a 2002 chevrolet impala. After the vehicle was repaired per the federal safety agency campaign number: 14v400000 (electrical system), the vehicle failed to operate. The contact mentioned that the vehicle was wired to a starter to operate. The vehicle was taken to century chevrolet (6105 west 120th ave, broomfield, co), but the cause of the failure could not be determined. The manufacturer was notified. The approximate failure mileage was 144,598.
Car randomly locks me out for 10 minutes, this should be a recall. These cars are [xxx]. Constantly leaves me stranded. Passlock security code, security light flashes for 10 minutes. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The power door locks are not working. When you try to start the car, the security light comes on and the car will not crank or turn over. In the rare instance you do get it to start, if you turn it off, it will not start again (anywhere from an hour to two weeks or more). I have done my research online and there are literally thousands of people whom own gm cars that are having the same problem with no solution. I cannot get help from anyone and am frustrated beyond reason, so hopefully you can do your research and figure this out! I cannot depend on this car and I am disabled!
Tl* the contact owns a 2002 chevrolet impala. While the vehicle was stationary, the ignition failed. The contact stated that the vehicle would not start when prompted. The vehicle was towed to an independent mechanic where it was determined that an ignition lock failure occurred. The independent mechanic replaced the ignition key lock, cylinder, and ignition switch on the vehicle. The dealer was not contacted about the failure. The manufacturer was not made aware of the issue. The failure mileage was 90,000. Updated 12/13/2017 *ln *tt consumer stated several dealers were contacted and no help with faulty "key fob". Updated 7/20/18*jb
Tl* the contact owns a 2002 chevrolet impala. The contact stated that while attempting to start the vehicle, the security sensor light illuminated and the vehicle would shut off. The contact disconnected the automotive battery and waited. Approximately 10 minutes later, the vehicle started and operated as normal. The contact indicated that when the failure occurred, the door locks would not operate. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. Upated 12/04/2017
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the ignition switch was not working. The security indicator illuminated and the vehicle failed to start. The failure began five years ago. The dealer diagnosed that the ignition switch was faulty. The manufacturer was notified. The failure mileage was 200,000.
I am tired of my car not starting, especially when I need to go to work. This has happened quit a few times. I have to wait 10 min. For it to start or keep trying till it starts. I have a new battery. This has happened late at night too.
My car will not crank or start..... It has something to do with the security system so I'm told...... This is a safety hazard....this happens often when I'm far away from home! I have the key but the security system still shuts the car down... This time I went in the store for 10 minutes, when I returned to go home the car would not start.
For awhile my car has been having starting problems, at random times it does not start and it takes ten minutes from the first time I turn the key to start. Recently it started shutting down (as far as dashboard functions and the motor kills) bounty for a brief moment as I am driving I noticed it does it whenever I used the turn signals and it also makes a buzzing type noise when I use the turn signals then it goes away. Now my car won't start at all, ive had my battery and alternator both tested and they both came back fine.
Security light blinks and car will not start. Have to wait 10 minutes until the light stops blinking and try to start it again.
My 3.8 is under recall but apparently dealership can't get oil leak repair parts. The leak is all over the starter now and usually it doesn't work. I need to get this taken care of. Can I get a refund if independent does the work?
My car does not make a sound when I try to turn it on sometimes. I'll have to keep turning the key from the off position to the start position several times until it finally comes on. I have had my ignition switch checked and was told it is fine. This is a very random issue being it will have today and not happen again till like 6 months and will happen for 3 days in a row. Then won't happen till the next year and will only happen for a day. It is very irritating being it has made me late for work in the past and there is no way for me to determine when it might happen again. It doesn't matter if it sat over night or if I just drove it got out and then got back in, it's just completely random.
Recall n140350. Attempted to have vehicle serviced at jim glover on the river in tulsa, ok. Was constantly told that my request for service was sent sling to their service department and I would hear from then shortly. Every time I contacted them, I wad told the same thing. No communication whatsoever, other than from their sales department trying to sell me another car. After a week of getting the run around and no communication other than "you'll be heading from them," I'm assuming that they don't want to actually help me, since they wont make any money off of me.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the vehicle failed to start without warning. The vehicle was taken to the dealer where it was diagnosed that the map sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 350,000. The VIN was not available. Updated 08/02/16*lj the consumer stated the turn signal, AC, daytime running lights, interior lights and security system worked intermittently. Updated 08/08/16.
Tl* the contact owns a 2002 chevrolet impala. While driving 60 MPH, the vehicle stalled without warning, the brake pedal seized, and the contact coasted the vehicle over to the side of the road. The vehicle was towed to the contact's residence and later taken to the dealer, but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the security system shutdown and needed to be reprogrammed. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 15v701000 (engine and engine cooling) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000. Parts distribution disconnect.
My back lights and dashboard does not work
Car was parked I started it and began driving my ABS just went crazy. The pump was trying to engage over and over again even while driving. When I hit the ABS off button this problem continued. I feel this car could at anytime have something in the break or tire area just compeletly fail. Along with another list of issues including burning oil from the gasket. Please tell me if there is anything that can be done.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that there was oil leaking from the vehicle. On one occasion while driving, there was a odor of burning oil and then suddenly there was a fire near the engine. The front passenger was able to extinguish the flames under the hood. The driver, the front passenger and rear child passenger inhaled smoke due to the fire that affected their breathing. The vehicle was towed to the dealer to be repaired under the federal safety agency campaign number: 14v400000 (electrical system) and the federal safety agency campaign number: 15v701000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 119,000. Parts distribution disconnect.
Had vehicle in shop to repair recall for oil on manifold. Within a week of that being repaired I started smelling something electrical buring under the hood of my car. We were driving for about 2 minutes when it first started, we stopped looked under hood didn't see anything but could continue to smell it. Checked fuses they were all good, checked under the car still good. Nothing oiutof the ordinary but could still smell something burning.
Security passlock not allowing car to start. Fuel regulator faulty not getting fuel to start car. Once I get vehicle started I can cut car off and try to restart, car will not start. Issue needs to be resloved.
Tl* the contact owns a 2002 chevrolet impala. While driving 25 MPH, the battery light illuminated. The contact drove to a stop light and the vehicle shut down completely. The vehicle restarted after approximately 20 minutes. The contact replaced the battery, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed and replaced the catalytic converter, but the failure recurred and the check engine light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the air conditioning fans were replaced, but the failure recurred. The manufacturer was made aware of the failure but offered no assistance. The check engine light remained illuminated. The vehicle was not repaired. The failure mileage was 79,000.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the vehicle failed to start on several occasions. The contact mentioned that the ignition switch took a long period to turn in order to start the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 185,000. Updated 04/14/16*lj updated 05/10/18*jb
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the vehicle failed to start while parked. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition switch and the park lock cylinders needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.
2002 chevrolet impala. Consumer writes in regards to ignition key recall notice. *smd the consumer also stated the intake gaskets leaked anti-freeze.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that while driving at 35 MPH, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The contact stated that on several occasions the vehicle failed to start. The vehicle was taken to the dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000.
2002 chevrolet impala. Consumer seeks reimbursement for lock cylinder assembly recall repairs. *smd updated 09/14/15*lj updated 10/25/2017
Vehicle has failed to start on numerous occasions. Key would turn, but nothing happened even though the lights and accessories were on. After a few minutes, the vehicle would start normally. Dealer attempted to fix by replacing the battery twice, but did not correct the problem. In december 2013, the ignition switch cylinder was replace. The problem has not recurred, but now the tire pressure warning can not be shut off. No further dealer action has corrected the problem.
You can be driving at any speed and all of the sudden your turn signals stop working. They will work well for hours then when you go to make a turn they either will not turn on or turn on for a couple seconds and then turn off. If you lightly tap the emergency flash button they will start working again but if you tap the emergency flash button to hard your emergency flash lights turn on. It really concerns me when I try to make a left hand turn on the highway in the fast lane and they stop working. I feel this is worse then the key problem gm has had because they work on and off at any given time without warning. I have spoke with a number of people with the same problem with the turn signals and they have advised me that it will run anywhere from three to four hundred to have repaired.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that when starting the vehicle, the ignition key failed to turn in the ignition switch. The vehicle was taken to a dealer where it was diagnosed that the ignition switch and cylinder needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 207,000.
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