I had to have the key lock cylinder replaced for the second time I took it in about a month ago and gm done the recall which was to put a plastic plug in the keys but did not replace the lock and at the time I told them I needed a new lock. I have not taken my car out of the area because of warning lights coming on and not starting problems. I have replaced the battery many times and gm replaced sensors a few times. Gm knows they have a problem but have not been held accountable for the repairs.
2002 Chevrolet Impala electrical complaints
Page 3 of 11: complaints 41 to 70 of 305, newest first, as owners wrote them.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the ignition failed to turn to the on position and the steering wheel did not lock while the vehicle was turned off. The failure recurred continuously. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Car will only start randomly. Engine will not turn. All lights on dash will go out when turning the ignition. Starter has been replaced and electrical shop advised to go to dealer. Took to dealer for ignition recall which did not fix the problem. Dealer advised this issue is not covered by recall. Security light turns on.
My daughter was driving the car and it stalled, so she pulled over to try and restart it but it wouldn't start. We had it towed to a shop and they thought it was the crank shaft censor. We drove for 3 days and the security light came on again and the car wouldn't start. So we had to have it towed home. I've read several complaints about this same problem with this make and model. I find it hard to believe that gm haven't had a recall on this part. This is very frustrating and something needs to be done about it. This part has to be defected.
My vehicle has a faulty electrical start up system and fuel pump system the battery on this vehicle was replaced and the starter was replaced as well and the vehicle still is experiencing the same problems. I took the vehicle to be serviced at a mechanic shop and the vehicle worked perfectly fine for the mechanic at the time and they were unable to make any repairs because the vehicle didn't perform the issue in front of the mechanic. The issue has been going on since june of 2014 and it randomly wont start at all and then its starts hours and hours later. I have spent hundreds of dollars replacing parts on this car that deal with starting issues and still this car is experiencing the same difficulties. I have been stranded numerous places with this vehicle refusing to start. I am aware that this vehicle has a recall out for key ignition electrical switch and fuel pump pressure all of which fit the problems my vehicle is experiencing the recall that is available to my vehicle doesn't include either one of these and I personally feel it should include these because multiple mechanics who have inspected the car have confirmed these are the issues this car is experiencing I don't have hundreds of dollars to keep installing and making repairs on this car only to have it keep breaking down I am in need of assistance to figure out if I can get this vehicle under the other recalls as well please and thank you.
2002 chevrolet impala. Consumer writes in regards to recall notice issues. *smd the consumer stated because gm did not address the issue in a timely manner, the work on his vehicle had to be performed prior to the recall announcement. Recall # 14v40000
Tl* the contact owns a 2002 chevrolet impala. While driving 35 MPH, the key dislodged from the ignition without cause and the vehicle continued to operate. The failure recurred three times. The vehicle was taken to an independent mechanic, but there was no known diagnosis. The contact received a notice for the federal safety agency campaign number: 14v400000 (electrical system) and the keys were replaced. The contact stated that the replacement keys were difficult to operate. The vehicle was returned to the dealer, but the contact was not able to provide the details of the diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 20,000. The VIN was not available.
The car ignition suddenly shut off and the power steering and brakes failed on a steep grade. (the ignition recall had previously been performed on the vehicle, and the key fob had been reworked so it shouldn't have been a ignition issue). The transmission was shifted into neutral and the car restarted (while still coasting down the hill) to regain control,this was repeated numerous times until a safe place to pull off was reached. This grade was extremely steep, the road had switchbacks , cliffs,and no guardrail, it was a miracle no one was injured or killed. This same vehicle had just had a duplicate problem and was repaired at the dealership in july, less that 1000 miles prior to this current event. The dealer in july replaced the mas sensor and the battery as they said the mas was corroded and needed to be replaced. This current event was caused by the map sensor and the main computer according to the dealer.
Tl* the contact owns a 2002 chevrolet impala. While driving 45 MPH, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 184,471.
2002 chevrolet impala. Consumer states car was totaled in an accident and no longer owns the car. Requests no more recall notices.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that while driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle by unplugging the computer system and removing and re inserting the key into the ignition. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The VIN was included in the federal safety agency campaign number: 14v4000 (electrical system). The failure mileage was 90,000.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the VIN was included in the federal safety agency campaign number: 14v400000 (electrical system) and was repaired. While driving approximately 55 MPH, the vehicle stalled without warning and was rear ended by the vehicle in the rear. The contact stated that the instrument cluster on the dash panel also failed after the recall repair, which prevented him from seeing if any warning indicators were illuminated. The contact sustained minor injuries, but did not seek medical attention. A police report was not filed. The vehicle restarted after several attempts. The vehicle was not taken to the dealer or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Updated 02/24/15*lj updated 9/12/2017
2002 chevrolet impala. Problems with ignition turning on and off. *ta according to the invoice, the security light illuminated at times. The technician found no communication with the bcm. The bcm was replaced.
My mass airflow sensor and alternator is causing my engine to shut off on me on streets and interstates. A accident has not happened yet but im trying to diffuse this situation by getting it fixed. My name is [xxx] . I just bought the car 12/7/14 with 88,624 miles on it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The security passlock system is defective.the security light comes on intermittently after the car is started. The car was taken to the dealer for repair in july 2014, the dealer indicated a low battery was the issue, replaced the battery with a new battery(the battery replaced was a year or so old).this did not fix the problem. The security light still comes on and stalls the vehicle. If the light displays and the car ignition is turned off it will not restart for 1/2 hour.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that after starting the vehicle, the key released from the ignition switch without warning. The contact mentioned that the failure occurred after the vehicle was serviced under the federal safety agency campaign number: 14v400000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
2002 chevrolet impala. The key switch broke along with the icm module and the crank and cam shaft censors and the computer.
2002 chevrolet impala. Vehicle is having problems with a faulty ignition switch that has a tendency to shut off the engine in the event of having an accident or even hitting a bump in the road. *ta the consumer stated his daughter was driving when she hit a bump in the road and the vehicle stalled. The consumer stated gm's fix was not adequate. The consumer was forced to pay $300 to replace the ignition .
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the key failed to turn and prevented the vehicle from starting. The contact mentioned that the vehicle was repaired under the federal safety agency campaign number: 14v400000 (electrical system). In addition, while driving various speeds, the vehicle would stall. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000. Updated 1/7/15*cn the consumer stated the vehicle would not start when the key was in the ignition. Updated 03/03/15
Tl* the contact owns a 2002 chevrolet impala. The contact received a notification for the federal safety agency campaign number: 14v400000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was made aware of the issue. The contact had not experienced a failure.
The gm ignition switch recall repair was performed today, and the key still switches itself off of the "on" position by itself. Also the key can be pulled out of the switch very easily with the engine running. The only thing repaired was the plastic top, which was changed, so that it has to be on its own key ring.
Turn signals work intermittently. And just in the middle of the way you see that your turn signals do not work and sometimes they work!
2002 chevrolet impala. Consumer writes in regards to recall # 14350. * ld the consumer is seeking reimbursement , for the starter he had replaced.
I have had 1 turn signal switch replaced due to a wire that fried and started smoking causing white smoke to come out near the steering wheel. The high beam head lights were stuck on the on position killing the battery. That was last year. These switches cost about 500.00 bc they are dealer parts. Now, 10/21/14 I was driving down the road at night and lost my low beam headlights. Mechanics tell me same problem. I need another turn signal switch replaced. I've been driving on only high beams now until I can afford another 500 bucks. To expensive for me to keep replacing.
Tl* the contact owns a 2002 chevrolet impala. The contact received a notification for the federal safety agency campaign number: 14v400000 (electrical system). However, the parts needed were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified of the delay. The contact had not experienced the failure.
Traveling on a straight residential street after car had been driven about 10 miles and was at operating temperature, I heard a short "chirp" sound from the front passenger side of the car at which time the engine stopped running. Steering became very difficult and the brake pedal required substantial force to stop the car. I was able to bring the car to a stop and put the car in park. The engine restarted immediately with no problem. I was not moving or touching the key at the time that the engine turned off. I have owned the car since it was new in november 2001 and this is the first time that I have experienced this problem. I have driven the car about 20 miles since this incident and it has not recurred as of yet.
Tl* the contact owns a 2002 chevrolet impala. While driving various speeds, the vehicle stalled without warning and the power steering failed. The contact had to shift into neutral in order to restart the vehicle. The failure occurred on numerous occasions. The vehicle was taken to an independent mechanic. The technician was unable to diagnose the cause of the failure. The vehicle was included in the federal safety agency campaign number: 14v400000 (electrical system). The manufacturer was not notified. The failure mileage was unavailable.
Tl* the contact owns a 2002 chevrolet impala. The contact received a notification for recall the federal safety agency campaign number: 14v400000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the key became dislodged from the ignition switch while the vehicle was in motion. The failure occurred numerous times intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 157,681. Updated 12/9/14*cn the consumer stated the key could be removed from the ignition at any time, and the vehicle would remain running. The engine has been rebuilt twice. Updated 10/5/15
Tl* the contact owns a 2002 chevrolet impala. While driving 30 MPH, the engine shut off after driving over a bump. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
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