Here's my story for those that will listen. I purchased the vehicle brand new and a few days later I mentioned to the salesman that it drove unusual and he replied that it could be from sitting on the lot...so I waited for the first scheduled maintenance and let them know that there was something not right with the shifting of the vehicle. I noted that it was loud clunking at downshift from 3rd to 2nd gear and also a clunk shift when the vehicle approaches a complete stop. The downshift is so hard that it is felt in the brake pedal. This is the part to me that raises the safety concern. The response was that they checked it and that everything was normal. I was informed that it should get smoother as it break in. They went on to say if I bring the vehicle in for the same issue and nothing is found that I would have to pay a diagnostic fee. So now at approx. 20,000 miles and I contacted general motors. They agreed for more diagnostic and now there is a technical service bulletin that states that it is a normal characteristic of the vehicle. Now the vehicle has feels like it got worse and drives terrible and unsafe. Meanwhile there are complaints about this same problem on the internet and nobody has done anything about it. It's funny that 2016 silverado is the same truck but without the problem. Gm needs to make good on their productions mistake and support there product. Silverado drivers experiencing the same condition should complain to make manufacturers responsible. Please investigate!!!!!!!!!!!!
2014 Chevrolet Silverado: harsh or hard shifting
5 of the 124 complaints about the 2014 Chevrolet Silverado describe harsh or hard shifting.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 2
Harsh or hard shifting by model year
What owners say
Transmission clunks on downshift(seems like 3rd to 2nd shift) loud enough that people think I ran over or hit something. Dealer says its normal and they all do it!
5/15 radio display lost power, recurred at least 3 occasions; 9/15 trailering in "tow mode" on interstate at 58 MPH when vehicle slowed down and rpms increased when stepping on accelerator; had to pull over onto interstate shoulder and stop. Vehicle began shifting normally again- dealer stated that they updated transmission shift points and TCM. 10/15 harsh shifting and clunking from right rear when turning right. 1/16 harsh shifting and clunking from right rear when turning - dealer replaced "u joint" and "adjusted computer shift points. Vehicle still has harsh shift and clunk in right rear which occurs daily.
Loud clunking noise when turning the steering wheel all the way to the left.
I was merging onto the highway and just about got up to speed and felt a vibration that within a few seconds got really intense then heard a pop and then several bangs. I thought a tire blew, so as I looked up in my rear view mirror to see if I was clear to get over to the shoulder, I saw my driveshaft cartwheeling about 8 ft. In the air as people behind me were scrambling to avoid from hitting it. Luckily the driveshaft didn't lift the back of the truck into the air, and more importantly it didn't go through someones windshield behind me! It turns out that the knuckle on the rear of the shaft had snapped, violently vibrated and the shaft dropped, ripped apart about a foot behind the transmission and came out from under the truck. The u-joint was still in the differential and a foot of driveshaft was still in the transmission. I had brought my truck to 2 different dealerships for a vibration and clunking noise in the rear when it was new, (1900 miles) both dealers told me "they couldn't duplicate customers concern"...I'm a mechanic, I've worked at dealerships, this is what they tell people when they don't want the headache of dealing with an issue. After looking driveshaft vibrations up on these specific trucks, I came to realize that it is a common problem with 2014 and 2015 gm full size trucks. This incident could have turned out much worse than it did...if you own one of these trucks and notice a vibration at all, get it into the dealer and get it fixed immediately, don't take the chance of hurting your family or someone else!
Service bulletins that may apply
- Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is...
- Gmc/cadillac/chevrolet: after positioning shift lever into park, it fails to hold and vehicle rolls when...
- Summary to be provided on a future date.
- Chevrolet/gmc: delayed or no drive and delayed or no reverse with dtc's, range inhibit
Related recalls
Power train: transfer case (4-wheel drive)
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
- Risk
- If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1‑800‑222‑1020 (Chevrolet), or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14192.
Recall number 14V374000 · Recall details
Power train: automatic transmission: cooling unit and lines
- What is wrong
- General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
- Risk
- If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
- Remedy
- GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1‑866‑694‑6546 or GMC owners may contact GMC at 1‑866‑996‑9463. GM's number for this recall is 14121.
Recall number 14V152000 · Recall details
Questions about the 2014 Chevrolet Silverado harsh shifting
Is harsh or hard shifting a common problem on the 2014 Chevrolet Silverado?
5 of 124 owner complaints about the 2014 Chevrolet Silverado (4%) mention harsh or hard shifting. The model year with the most reports is 2003.
Is there a recall or service bulletin for this on the 2014 Chevrolet Silverado?
There are 2 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Silverado
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