2017 Chevrolet Silverado: harsh or hard shifting

Filed Mar 21, 2024 · Transmission · 89,900 miles · MD

The contact owns a 2017 Chevrolet Silverado. The contact stated when the vehicle was started, there was a grinding noise coming from the engine and transmission area. The contact stated when driving the vehicle there was a hard shift when shifting gears. There were no warning lights illuminated. The vehicle was taken to a local mechanic who performed a diagnostic stating the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,900.

Filed Mar 24, 2020 · Transmission · 5,000 miles · HI

1st to 2nd gear shifts are hesitant and rough, sometimes dangerous causing truck to jump forward. Usually in parking lots. If stopped on a downhill ; I take foot off brake then the truck will roll like all cars do, and then when I step on the accelerator, the truck engine will rev up as if in neutral then slam into gear causing me to nearly rear end the cars in front on multiple occasions

Filed Mar 9, 2020 · Brakes · 3,000 miles · AZ

Tl* the contact owns a 2017 chevrolet silverado. The contact stated that while driving at various speeds, an abnormal clunking sound was heard coming from the vehicle. The contact also stated that the oil level was always low. There was no warning. The vehicle was taken to the midway chevrolet located at (2323 w bell rd, phoenix, az 85023) where the technician repaired the vehicle under the federal safety agency campaign number: 19v645000 (service brakes, hydraulic), the failure recurred. The manufacturer was made aware of the failure and told the contact to take the vehicle back to the dealer. The vehicle was not repaired. The failure mileage was approximately 3,000.

Filed Nov 14, 2019 · Acceleration, Transmission · 3,000 miles · NY

I've noticed since the first month of owner ship back in 2018, that something was wrong with my transmission. I own a 2017 chevy silverado with the 8 speed transmission. Not only had it been discouraging, it's disturbing, and possibly even unsafe. From 1st to 2nd gear there is a hard shift in the transmission. And the same problem is from 2nd to 1st gear. The vehicle makes a loud clunk and it jerks simultaneously. The fact I spent $50,000 on this truck brand new and have got nowhere with the problem is outrageous. I always believe it is a safety concern, because the vehicle will move it radically. When I brought it to my dealership they said it was 'left in 4 wheel drive' ridiculous lies. And if that was the case why did they 'update the transmission computer.' regardless, all of these problems from gm have been swept under the rug. The problem has never stopped. I've gotten replies from service representatives at the dealership saying 'they all do that' or 'it's fine' so tired of getting nowhere. Gm should be replacing every single 8 speed transmission. I am worried that my transmission will fail at any time. New vehicles should not drive like this.

Filed Nov 14, 2019 · Transmission · 32,000 miles · WI

Transmission is constantly jerking and hard shifting. It also lags when trying to accelerate. Tried to get it looked at under warranty and was told "welcome to the future" by the dealership. They wouldn't even drive or look at it. Feels like I've been ripped off, why even offer warranties?

Filed Oct 9, 2019 · Transmission · 59,000 miles · MN

Transmission shudder at speed. Hard shifts at slow speed. Appears to be well documented across this site and other forums. It appears the oil used in the transmissions was defective (per chevy) . Tsb - 16-na-175 and tsb 18-na-355. Hopefully adding to the long list of complaints helps get chevy to issue a "recall" or something similar to resolve the issue with the flush procedures or similar fixes.

Filed Oct 4, 2019 · Transmission · 19,000 miles · GA

Hard downshifting when going down hills at slow speed. Jerking and clunking noise, and RPM goes up and sounds like gears are grinding. I have taken it to the dealership and they tell me nothing is wrong. It happens every time I am going down a hill with the breaks applied and going at a slow speed. The truck jerked so bad that the seat belt locked.

Filed Sep 26, 2019 · Transmission · MO

Truck down and upshifts hard. When slowing down for a car in front of me, when I get back on the gas, the truck has no power like it can't figure out what gear to be in. Makes a loud clunking noise with light acceleration from 1st to 2nd gear. There is major hesitation when trying to down shift no matter what gear I'm in. Problem needs to be fixed before someone gets injured. Been to chevy 3 times for the same problem and all they tell me is the transmission will learn how you drive. They also told me there is no new update for the transmission module so I'm screwed.

Filed Aug 20, 2019 · Steering, Suspension · 500 miles · HI

I bought my 2017 chevrolet silverado on october 2017. Not even one month after purchased I had to bring back the vehicle due to loud clunking noises and jerking. I had to bring the truck in at least 3-4 times a year due to the same problem.

Filed Jun 13, 2019 · Transmission · 56,000 miles · WI

Very hard shift going from 1st to 2nd gear and from 2nd gear to 1st gear. The shift was so hard that the tires made a chirping noise and hardly any throttle was being used.

Filed Apr 28, 2019 · Transmission · 37,000 miles · MA

At low speeds under braking when downshifting from gear 2 to 1, the shift is not smooth. There is a significantly loud clunk that you can feel and hear, and passenger safety is compromised due to a sudden lurch forward.

Filed Jul 20, 2018 · Transmission · 50 miles · MN

8 speed transmission clunks when shifting into 2 gear and at times feels like you got rear ended. When it down shifts into the lower gears it's also clunks and is not smooth. This is happening when going at slow speeds and is worse after a cold start . The vehicle shifts fine at hwy speeds. I have already brought it to the dealership twice and problem is still there. Talking to other people with gm 8 speed transmission and they are having the same issue. 8 speed transmission needs recall. Possibly torque converter.