2002 Chevrolet Silverado: harsh or hard shifting

Filed Oct 13, 2010 · Steering · 67,000 miles · NC

Upper steering column intermediate shaft clunking noise when turning or on bumpy road, have to replace this part at my cost. Gm knows about this common defect but there is no recall on this part even though they manufactured 2 replacement shafts to fix this problem. I don't know why there is no recall. Seems a steering issue is important.

Filed Sep 11, 2009 · Steering · 6,500 miles · MD

Vehicle began making a clunking noise that could be felt within the steering wheel and steering column. Eventually became a rattle so bad that it was taken to a mechanic who informed us that there was a technical bulletin issued on this problem. #00-02-35-003c. Vehicle was taken to local gm dealership for repairs. It was stated on the n/c invoice that the solution was 'repack steering shaft with grease kit' part #26098419, vehicle had 6,941 miles on the odometer. Vehicle was fine for some time, but began to experience the same issue again. Local dealership was called and we were informed that there was nothing else that could be done. Vehicle now has just over 20,000 miles and is still making this noise and the feeling in the steering column is very bad. Feels as if something is going to fall apart at any moment. We have received no further information regarding this situation and will now try to contact gm to find out if a solution to this issue has been found. It actually feels 'dangerous', like the steering is not 'sure' and very loose and sloppy. We had a front end alignment performed just a month ago but that did not improve this issue. Obviously it is the steering shaft problem again. I feel this should be investigated to find out if indeed there is no safety risk.

Filed Apr 8, 2008 · Steering · 65,000 miles · PA

Tl*the contact owns a 2002 chevrolet silverado. While driving various speeds, the steering column makes a clunking noise whenever a bump is struck or driving over rough terrain. The vehicle was taken to the dealer twice to have the steering shaft serviced. The current mileage was 69,400 and failure mileage was 65,000.

Filed Oct 13, 2006 · Steering · 25,000 miles · VA

Clunking noise coming from the steering column, can be felt at any speed especially in gradual turns to left or right. Had problem fixed twice at dealer expense as a known problem. Now happening again, after having received a "redesigned" steering shaft. What is the problem? Should the steering shaft fail every 20k miles? What if it comes loose, on the interstate, at 70 MPH? Someone should act to get this resolved premonitory!

Filed Apr 27, 2005 · Steering · 24,817 miles · MD

Owner - 02 chev silverado pickup - VIN [xxx]. Recently, I begin to detect a clunking noise coming from the steering column. At times, you could actual feel this through the steering wheel. I checked several on line consumer sites and discovered this is a documented problem w/ several types of gm vehicles. When I contacted several gm dealerships, I was informed they were aware of this complaint. When I questioned the dealerships further, they informed gm had issued service bulletins on this issue and had also revised the intermediate steering shafts design and replacement shafts are on back order. When I contacted gm,they contend, this is not a safety issue, but readily admitted the original design has problem. Gm also contends it is not unsafe, nor are the shafts under recall consideration. I question gms views on this issue. Are these steering shafts being tested or reviewed for possible safety defects? The noise in my vehicle became so unnerving, I decided to have the shaft replaced, rather then chance a failure while operating the vehicle. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Filed Mar 12, 2005 · Steering · VA

Intermediate steering shaft clunking noise.

Filed Jan 21, 2005 · Transmission · 30,000 miles · OH

While driving the vehicle making turns left or right consumer could hear a clunking noise. Which sounded like the universal joint. Please provide any further information. *nm dealer replaced the intermediate steering shaft. Gm has a bulletin on how to fix this but no recall. *bf

Filed Dec 3, 2004 · Engine, Steering · KY

Clunk type feeling in steering wheel on turns and when hitting bumps. Engine knock on cold start. *bf engine was noisy when started after having sat over night *tc

Filed Dec 1, 2004 · Suspension · 16,000 miles · NH

2002 chevrolet ext cab truck 4x4 will not go down the road straight, truck pulls to right when steering wheel is straight,many alignments ,tire wear on new tires dealer says this is normal.this is a saftey issue.this started in jan 03 never did this the first year I had it.also engine knock, and driveline clunk, all normal dealer says.truck has new steering box ,shafts,many alignmemts,gm says they cannot intervine and tell dealer to fix my truck, no other dealer gm will look or work on my truck.

Filed Sep 18, 2004 · Steering · VA

2002 silverado, steering noise when going around a curve. Can also feel it in the steering wheel.it is like a "clunking noise" steering feels sloppy.

Filed Sep 9, 2004 · Steering · MN

A very noticeable clunk in the front end when turning right or left. Can be felt through the steering wheel and on the floor. This problem has exsisted for over 15,000 miles. Dealer put an extra heavy grease in steering shaft. Only lasted for about 2,000 miles. Several more grease attempts. No improvement. At 35,900 miles new front shocks. Problem is still present. I am concerned as to what may come next. Loss of steering? Truck is now out of warranty and I am apparently on my own.

Filed Mar 17, 2004 · Steering · 586 miles · GA

Loud clunking noise under the hood and vibration coming up the steering coloum. Trailer running lights keeps blowing fuses. Clunking on stop or or when accelerating