The contact owns a 2015 Chevrolet Suburban. The contact stated that while the vehicle was parked and turned off without the key in the ignition, her daughter bumped into the gear shift selector and inadvertently shifted the vehicle into reverse. As a result, the vehicle began to roll, coming to a complete stop after colliding with another parked vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. A police report was not filed, and injuries were reported. The contact reported bruising sustained while attempting to stop the vehicle but had not sought medical treatment. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency hotline for assistance. The failure mileage was unknown.
2015 Chevrolet Suburban: airbags did not deploy in a crash
5 of the 432 complaints about the 2015 Chevrolet Suburban describe airbags did not deploy in a crash.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Airbags did not deploy in a crash by model year
What owners say
On August 21, 2021 My Daughter [XXX], husband [XXX] and myself was in a car accident on the 495 beltway in PG County, Maryland. We where hit from the rear back side (fishtail) on the passenger of vehicle which caused the vehicle to spin across all 4 lanes and hit the guardrail.. The impact caused all of us to be locked inside the vehicle in which I had to physically kick my door open from the inside because I was unable to get out. I was able to get out and go to my husband side (drivers side) because he was bleeding from his head, I had to forcefully pull and pull to open his door because it was also jammed and wouldn’t open. Same for my daughters side(passenger rear).. The entire front of the truck was pushed back, doors, front and back of the vehicle was badly damaged and NOT ONE AIRBAG DEPLOYED.. NOT ONE. My husband was the driver and sustained head injuries with head bleeding and was transported via ambulance to NOVA Fairfax County Hospital. My daughter was transported via ambulance to Washington Hospital Trauma Center. I went to Washington Hospital Center ER but was unable to stay and went to Kaiser Permanente Urgent Care once my daughter was discharged from the Trauma Side of the hospital that night. Geico has determined that the truck is a totally lost and that the damages thus far have exceeded $30,000 but waiting on final approvals of Numbers. We do have a police report. To answer the question above. The airbags failed to deploy in the accident. We could have died. My husband had to get staples in his head and disk are messed up in his back. There where no warnings on the dash board before the crash. The vehicle has been inspected by the insurance company and the police on the scene. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Tl* the contact owns a 2015 chevrolet suburban. While driving approximately 5 MPH out of the dealer, the vehicle jolted and the stabilizer indicator illuminated. The steering lost power and caused the vehicle to steer left and right. The contact lost control of the vehicle and crashed into a large pole. The technician from the anderson buick gmc dealer (1001 bowens mill rd, sw, douglas, ga 31533) ran to the scene and drove the vehicle to the shop. The air bags did not deploy. A police report was filed. The vehicle was damaged, but was not totaled. There were no injuries. The manufacturer was made aware of the failure and offered to repair the vehicle without a warranty. The vehicle was not repaired. Additionally, the contact received notification of the federal safety agency campaign number: 16v651000 (air bags, seat belts). The failure mileage was approximately 56,000. Parts distribution disconnect.
A driver ran the red traffic light and hit my vehicle as I was making a left turn in the intersection. The impact was so intense that he managed to shift the entire front frame of my vehicle. My air bags did not deploy.
Takata recall- on may 27 2016 we were involved in an accident in our 2015 chevrolet suburban. 2 of the 4 passengers passed away. We were ran off the of road and hit twice by a truck pulling a trailer. All airbags except the front passenger and drivers front airbag deployed. This occurred while the vehicle was in motion. We crossed northbound lanes and came to a complete stop about 10 feet off of the roadway. A motorhome towing a jeep locked their brakes going approx 65 MPH when they saw us cross the road and lost control causing them to come off of the roadway. They hit us, causing us to spin around and then hit us again. The accident ended with us being slammed into a cement culvert. During this time the front airbags still did not deploy and also the steering wheel broke off. The front passenger passed away as well as his sister sitting behind him. Can someone look into this and see why the front airbags did not deploy and also why the steering broke? Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Service bulletins that may apply
Related recalls
Air bags: side/window
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Suburban, Suburban LTZ, Tahoe, Tahoe LTZ, GMC Yukon, and Yukon XL Denali vehicles manufactured on May 13, 2014. The affected vehicles were assembled with a roof rail air bags (RRAB) that were not reinforced at the points were the bags contact the hardware used to attach the roof carrier.
- Risk
- During deployment, the RRAB may be punctured or torn by the roof carrier hardware, reducing its performance and increasing the risk of occupant injury in the event of a crash.
- Remedy
- GM will notify owners, and dealers will replace the roof carrier attaching hardware, free of charge. The recall is expected to begin in early September 2014. Owners may contact GM customer service at 1‑800‑222‑1020 (Chevrolet) or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14359.
Recall number 14V451000 · Recall details
Questions about the 2015 Chevrolet Suburban no deployment
Is airbags did not deploy in a crash a common problem on the 2015 Chevrolet Suburban?
5 of 432 owner complaints about the 2015 Chevrolet Suburban (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2001.
Is there a recall or service bulletin for this on the 2015 Chevrolet Suburban?
There is 1 recall and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Chevrolet Suburban
Brake failure 25Power steering loss 25Loss of power 23Check engine light 17Fuel leak 11Stalling 11Spongy pedal 10Transmission failure 9Grinding brakes 8Steering lock-up 8ABS 7Fuel smell 7Headlights 7Engine failure 6Fire or smoke 6Hesitation 6Water leak 6Adaptive cruise 5Fuel pump 5Jerking 5
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