2015 Chevrolet Suburban: gas smell in the cabin

Filed Apr 9, 2022 · Fuel system · NY

While driving, I noticed a significant smell of gas coming from my 2015 Chevrolet Suburban. When I stopped the vehicle, it was even more noticeable. I pulled over and got out of the car only to notice gas pouring (not dripping, more gushing) from under the vehicle between the driver's side door and driver's side passenger door. I was concerned as I had my young child with me and had no way of having someone pick us up. I drove it directly to the mechanic in which they confirmed a leak coming from above the tank and that they would not be able to repair the leak until they dropped the tank. Once dropping the tank, they found a hole in the fuel supply line above the tank due to a poor design and friction from the poor design. There is a service bulletin, 17-NA-304, but it does not protect owners from the cost of the repair. The repair cost was $425.38 despite it being a known issue with GM. This design is incredibly dangerous. Not only is the raw fuel inhalation through the vents a health hazard, it could cause a catastrophic fire as well. I have four children, the reason why we needed to drive a Suburban. The devastation of the risk of this flaw is incredible. This needs to be considered a recall and the cost should be covered by the company, not the owner. I emailed GM's customer service and they stated that nothing could be done because the vehicle was out of warranty.

Filed Feb 13, 2021 · Fuel system · GA

Gas line or tank is leaking and there is a recall for this on chevy suburbans, but a recall for this is not listed with my VIN. This is a safety hazard and I should not be required to come out of pocket for this when it is a known issue for vehicles in this class. I started the engine yesterday morning and noticed a gas smell. When I backed out of the stationary spot I noticed gas on the driveway.

Filed Aug 20, 2020 · Fuel system · 88,000 miles · TX

2015 chevy suburban. Starting my car the morning of 19 aug 20 I found it odd that it struggled to start. Arrived at work and noticed a strong fuel smell, didn't think much of it, maybe the car next to me. I leave work, and it struggled again. Thought I should look a little when I got home. When I arrived it smelled strongly of fuel again. Upon the inspection of my vehicle, I found the fuel leak. The fuel tank is completely soaked in gasoline. I take it to my trusted mechanic to have a better look and he informed I have to replace the hose in the fuel line above the gas tank between were the two doors meet. Part no. 23248011. It was stationary when I suspected something but evidence suggest the line was rubbed against other components in the undercarriage and damaged the fuel system while in motion. Probably from the other complaint I'm about to put in about the dreaded highway vibration between 75-80 MPH. And that's not speeding, there are highways in texas up to 85mph and tollways at 75mph. A little inconvenience of vibration isn't much of a concern. At first. Fuel however is a major safety concern. This needs to be addressed.

Filed Oct 24, 2019 · Fuel system · 144,000 miles · OK

Noticed strong smell of gasoline around outside of vehicle. Looked underneath and found gasoline leaking from top side of fuel tank. Noticed this condition after driving vehicle and pulling it into my garage. Went to start vehicle to pull it out of garage and it hesitated to start.

Filed Jul 5, 2019 · Fuel system · 84,000 miles · VA

28 june took truck in for routine oil change and have cabin filter replaced @ 84k. Less than 24hrs later started driving on hwy and smelling strong odor of gas coming in through my vents thought maybe its exhaust from another vehicle. After parking the truck for a few days I got back in my truck late 3 july and smelled a strong odor of gasoline in the truck and along the outside. 4 july my husband looked under vehicle and took a picture. The smell of gas was not occurring prior to vehicle being serviced and as I keep reading online several other complaints have been filed for this exact thing. This is an extreme danger especially since I have 4 children and this is our daily vehicle. This vehicle could easily catch on fire or cause death due to inhalation. There should be a recall or safety advisory issued for both the 2015 suburban and 2015 tahoe as this is a known issue . Chevrolet corporat has been notified case number [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jun 12, 2018 · Fuel system · 54,500 miles · ND

We noticed a strong fuel smell from our vehicle. When we moved it we noticed a puddle below the drivers door and rear door. Upon inspection it appeared to be a consistent drip of fuel. Our dealer reports that there is a break in the pressurized fuel line which is located above the gas tank. From our review of internet complaints from other owners, this appears to be a product defect in the 2015 suburban.

Filed Dec 16, 2016 · Fuel system · 31,000 miles · ND

Tl* the contact owns a 2015 chevrolet suburban. The contact noticed a fuel odor around the vehicle. The dealer diagnosed that the plastic tube connected to the fuel tank needed to be replaced. The dealer did not have the part available. The manufacturer was not notified. The failure mileage was 31,000.