Vehicle lost power steering turning a tight left into a parking space at a low speed on 5/18/2024. A second later, the engine and all electrical in the vehicle went dead. The steering locked and nothing electrical in the vehicle was functional. Based on the online information and comments found, this is a significant problem with the 2015 Suburban. The GMC recall number is 14743. The recall was for replacement of the power steering assist motor kit. When I look up my vehicle on the recall listing there are no recalls for my vehicle. There is an obvious problem which is effecting these vehicles and dealers shouldn't question the safety implications of steering and engine failure while the vehicle is moving.
2015 Chevrolet Suburban: steering wheel locks up
8 of the 432 complaints about the 2015 Chevrolet Suburban describe steering wheel locks up.
- owner complaints
- 8
- of this car's complaints
- 2%
- typical mileage
- 70,000
- recalls
- 2
Is there a fix? There are 2 recalls and 37 service bulletins for this area of the car. See below
Steering wheel locks up by model year
- 20241
- 20181
- 20164
- 20158
- 20122
- 20072
- 20051
- 20041
- 20022
- 20011
- 19993
- 19971
What owners say
The power steering locks up at random times while I am driving my vehicle. It seems to be temporary loss of power steering because it eventually starts working again. It feels almost impossible to turn the car when this happens. I searched online and found there had been a recall on the EPS (Electric Power Steering) for this exact issue. I called the local dealership, they told me after searching my vin that the recall had already taken place in 2019. The repair or recall that was done did not fix the problem.
So my 2015 when I’m slow drive 5mph give it take the steering wheel locks up parking assist lights come on my ac turns off and my screen shuts down
Oil pressure, temp, tac, speedometer, gauges fluctuating , while many failures flash on the driver info center screen, audio warnings also.engine revs and power steering fails. This has happened in all driving conditions, stopped, city ,country , highway roads. This has happened about four times, and we have it at a dealer now for the third time. The first dealer could not duplicate the problem. Second dealer said the problem was a steering lock control module and replaced it, the third dealer is still working on it. The loss of power steering ,making the car very hard to steer is what has prompted me to make this report. This happened for the first time ,august 13, 2019 and the last time ,january 29, 2020
Steering wheel locked and failed to turn after putting into drive when leaving a parking spot. Needed to put back into reverse to release the wheel. Steering column has since been making loud popping noise during small corrections while driving straight, at various speeds. Steering has been becoming increasingly less responsive and requiring more force. Especially during breaking. Fluid level is normal.
Tl* the contact owns a 2015 chevrolet suburban. While driving 35 MPH, the steering wheel seized momentarily and then returned to normal. The vehicle was not included in the federal safety agency campaign number: 18v586000 (steering). The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 111,000.
While driving down the highway the steering locks up the brakes go to the floor and the stabilitrac light and brake light comes on! We had at martin chevrolet in cleveland texas in february of 2017 and it's back there now! They replaced the fuse box last time and they can't figure out what it is now!
Tl* the contact owns a 2015 chevrolet suburban. While driving and making a left turn, the steering wheel seized and the stabilizer bar warning indicator illuminated. As a result, the contact crashed into a light pole in the parking lot of the anderson pontiac gmc dealer (1001 bowens mills rd, ga 31533, phone number: (912) 384-0811). There were no injuries and a police report was not filed. The contact notified anderson pontiac gmc, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,006.
Service bulletins that may apply
- Steering
- This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be...
- This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the...
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of...
- Steering
- Steering
Related recalls
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
- Risk
- If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020 and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18289.
Recall number 18V586000 · Recall details
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
- Risk
- An unexpected loss of power steering increases the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1‑800‑222‑1020 (Chevrolet), or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14743.
Recall number 14V719000 · Recall details
Questions about the 2015 Chevrolet Suburban steering lock-up
Is steering wheel locks up a common problem on the 2015 Chevrolet Suburban?
8 of 432 owner complaints about the 2015 Chevrolet Suburban (2%) mention steering wheel locks up. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Chevrolet Suburban?
There are 2 recalls and 37 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Chevrolet Suburban
Brake failure 25Power steering loss 25Loss of power 23Check engine light 17Fuel leak 11Stalling 11Spongy pedal 10Transmission failure 9Grinding brakes 8ABS 7Fuel smell 7Headlights 7Engine failure 6Fire or smoke 6Hesitation 6Water leak 6Adaptive cruise 5No deployment 5Fuel pump 5Jerking 5
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