Pulling off from a stop sign on a hill, the car wouldn't accelerate and rolled back hitting a pedestrian and then jerked forward aggressively burning rubber on the tires. I smell the transmission burning. Luckily the lady didn't want to press charges.
2015 Chevrolet Suburban: jerking or lurching
5 of the 432 complaints about the 2015 Chevrolet Suburban describe jerking or lurching.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 3
Is there a fix? There are 3 recalls and 153 service bulletins for this area of the car. See below
Jerking or lurching by model year
What owners say
When I attempt to speed up or slow down my truck hesitates, and it's followed by a significant shake, like a shudder, and sometimes it just jerks, or clunks, like it's doing a very “hard shift” when the automatic transmission changes the gears. Sometimes it shifts so violently, I feel like I got hit by another vehicle. I've also tried to accelerate into traffic, and the truck hesitate and then abruptly and violently jerks into gear. It creates a big traffic safety issue! Other times the transmission shifts gears so hard that it slams the truck forward, and makes feels like I've been rear-ended. Now it barely shifts!
This is a known issue. Loss of steering assist occurred this past week, 3 times. We took the vehicle in for the recall on this item 5-16-19, when the system was "reprogrammed" by the techs at the chevy dealership. We had never experienced this issue. Then last week, the issue occurred. There was a temporary loss of power assist on a long right hand turn at 35 MPH when a female was driving which caused some concern. Then yesterday the steering stopped entirely in a parking lot. I arrived and got in the car and was able to steer but someone of lesser strength could not have. I drove around the parking lot and was headed straight to the dealership, abut 5 miles away. The steering came back on. Then halfway to the dealership, what had happened to my wife happened to me at about 40 MPH (steering goes out for a second) and the vehicle lurches hard to the right. She was behind me in my vehicle and saw it happen. We were able to get to the dealership. They documented the lack of power steering assist incidents via the computer. My point is that if this was corrected in may 2019, why is it happening again? If you are not expecting the issue, you will be caught off guard and a wreck is potentially unavoidable. What if I had a trailer in tow at 60+ mhp? Death could be the result, for the driver or others. If the issue has not been corrected, gm should pull these vehicles off the road and replace them, free of charge.
The federal safety agency tracking # 11308677 - additional and updated info. The problem with our vehicle is that the power assist motor is malfunctioning causing intermittent power supply to the power assist motor, causing the car to become unable to steer or lurch unexpectedly to the left while underway. This is life threatening. The federal safety agency approved a recall on the 2015 suburban for specific dates of build, for which ours is not included according to gm. The federal safety agency campaign id 14v19000 is in relation to this issue. Apparently. Our vehicle has the same issue the recall should be extended to cover models made when ours was made. Again, this is a life threatening failure that is just waiting to happen unless gm corrects the issue.
Second time: (8/25/18) in drive-through line at restaurant and steering wheel jerked, power steering warning flashed on dash before car lost all power. I put car in park, restarted car and it happened again. Incident happened at extremely slow speed while making a hard left turn. Restarted car second time no additional problems. First time: (8/8/18) several weeks ago a similar incident happened while my wife was making sharp turn at low speed into a parking space at grocery store. Took car to local chevy dealership and they replaced a electronic part, module.
Service bulletins that may apply
- Power train
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- This service bulletin provides information on some vehicles that may rock or move slightly forward or...
- This technical bulletin provides a procedure for the techs to replace the forward check ball and separator...
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is...
- This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a...
Related recalls
Power train: transfer case (4-wheel drive)
- What is wrong
- General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
- Risk
- Front or rear wheel lockup increases the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1‑800‑462‑8782, Chevrolet customer service at 1‑800‑222‑1020 or Cadillac customer service at 1‑800‑333‑4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on May 7, 2026.
Recall number 26V289000 · Recall details
Power train: transfer case (4-wheel drive)
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
- Risk
- If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1‑800‑222‑1020 (Chevrolet), or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14192.
Recall number 14V374000 · Recall details
Power train: automatic transmission: cooling unit and lines
- What is wrong
- General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
- Risk
- If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
- Remedy
- GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1‑866‑694‑6546 or GMC owners may contact GMC at 1‑866‑996‑9463. GM's number for this recall is 14121.
Recall number 14V152000 · Recall details
Questions about the 2015 Chevrolet Suburban jerking
Is jerking or lurching a common problem on the 2015 Chevrolet Suburban?
5 of 432 owner complaints about the 2015 Chevrolet Suburban (1%) mention jerking or lurching. The model year with the most reports is 1997.
Is there a recall or service bulletin for this on the 2015 Chevrolet Suburban?
There are 3 recalls and 153 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Chevrolet Suburban
Brake failure 25Power steering loss 25Loss of power 23Check engine light 17Fuel leak 11Stalling 11Spongy pedal 10Transmission failure 9Grinding brakes 8Steering lock-up 8ABS 7Fuel smell 7Headlights 7Engine failure 6Fire or smoke 6Hesitation 6Water leak 6Adaptive cruise 5No deployment 5Fuel pump 5
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