Chevrolet Trax screen failure problems

Filed Oct 21, 2026 · Driver assistance · 24,000 miles · MI

The contact owns a 2025 Chevrolet Trax. The contact received notification of the federal safety agency Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after starting the vehicle, the back over prevention camera failed to display an image of the rear of the vehicle and the center display was black for approximately 10 minutes. The contact stated that the radio was previously replaced due to a fisheye displayed on the screen whenever the back over prevention camera was activated. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was made aware of the issue; however, there was no ETA on when parts would be available. The failure mileage was approximately 24,000.

Filed Oct 20, 2026 · Electrical · WI

Digital instrument cluster and infotainment system went completely black while driving for 10 seconds before rebooting. Has happened twice in the last 6 months.

Filed Oct 8, 2026 · Electrical · 50,312 miles · NY

The contact owns a 2021 Chevrolet Trax. The contact stated that while attempting to start the vehicle and while driving at various speeds, the instrument panel glitched and then displayed a blank screen. The approximate failure mileage was 50,312.

Filed Jun 22, 2026 · Electrical · 20,000 miles · IN

The contact owns a 2024 Chevrolet Trax. The contact stated that while at a complete stop at the stop light, the instrument panel and the infotainment screen went blank momentarily. The vehicle was taken to the dealer, where the codes were reset. The contact stated that while driving approximately 35-40 MPH on two occasions, the instrument panel and the infotainment screen turned blank, and the vehicle failed to accelerate as intended. The contact stated that the failure lasted for few seconds. The contact related the failure to the federal safety agency Campaign Number: 23V744000 (ELECTRICAL SYSTEM). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the dealer of the issue. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 20,000.

Filed Jun 5, 2026 · Electrical · TX

The speedometer/instrument cluster screen went completely black at startup on XXX. I had no ability to see my speed, fuel level, or any dashboard warning lights. I was forced to pull over on a public road and restart the vehicle. This is the second screen to fail on this vehicle — the navigation screen also went black multiple times beginning in February 2026. Capitol Chevrolet dismissed both incidents without performing any diagnostic inspection or repair. Vehicle has approximately 32,950 miles and is under active bumper-to-bumper warranty. VIN: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 24, 2026 · Electrical, Engine · GA

Digital Display & information screen goes black, you can't see anything at all. I had an issue with my Trax not to long after I purchased it had to take it back to dealership told service manager about it, nothing was done about the display. With the display out you couldn't read any warnings at all not even temperature and blown my engine. My Trax didn't have regular gages. The dealership had free lifetime powertrain warranty, now they don't want to put a new engine it.

Filed Nov 8, 2025 · Electrical · NY

My car has been to the dealership over three times to have my digital dominator and my touchscreen looked at as a blackout in the middle of driving I could be using GPS or just talking on Bluetooth and it kicks it back onto my phone then I’m becoming a distracted driver because I have to use my GPS and now I have to pick up my phone and look at my phone until it decides to pick back up on my screen My screen would blackout. This has been three years of dealing with us. General Motors still has no solution to it refused to do a buyback in my car offered me an extra warranty on electrical components but that you can’t even figure out what the issue is. I’m paying almost $700 for a car that I have nothing but issues with.

Filed Nov 2, 2025 · Driver assistance, Electrical · WA

I am reporting a safety concern involving my 2025 Chevrolet Trax 2RS (VIN: [XXX] ). After a service visit at AutoNation Chevrolet Spokane Valley concerning all the following issues on October 31, 2025 (Repair Order #XXX), the Lane Keep Assist system stopped functioning entirely after that being the main concern I was going into the dealership to get resolved once it tried to automatically steer me into the other lane at 60mph almost causing a life threatening collision. Prior to the visit, the system worked but was malfunctioning— the dashboard displayed the green lane symbol, and the activation button engaged the feature. After service, the symbol no longer appears, and the button lights up but does not activate the system. This change was not authorized, not documented in the repair order, and was never disclosed to me. I believe the Lane Keep Assist system was intentionally disabled or tampered with during service, which poses a serious safety risk. I am also experiencing other unresolved issues including engine ticking, dashboard brightness malfunction, infotainment freezing, and transmission hesitation. I am requesting a formal investigation into whether this dealership improperly disabled a federally regulated safety feature without consent or disclosure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 28, 2025 · Driver assistance, Electrical · WA

I began experiencing multiple mechanical and safety-related issues within the first few hundred miles of ownership. These include a persistent metallic ticking noise from the engine compartment, sluggish acceleration, infotainment screen freezing and Bluetooth malfunction, Lane Keep Assist attempting to steer the vehicle into another lane at highway speeds, and a non-responsive brightness knob. These issues pose safety risks and match known GM bulletins (e.g., 23-NA-094, 24-NA-242, 24-NA-063, PIT6362). I’ve scheduled my first service appointment for October 31, 2025, and installed a dash cam to document future incidents. I am concerned about the vehicle’s reliability and safety.

Filed Sep 9, 2025 · Electrical, Engine · 19,000 miles · MO

The contact owns a 2024 Chevrolet Trax. The contact stated that upon parking the vehicle on a downward angle, there was an abnormal popping sound coming from the engine. There was no warning light illuminated. In addition, the contact stated that the infotainment screen intermittently went blank while driving at various speeds. The contact stated that on one occasion, while driving 50 MPH and entering a highway, there was a banging sound coming from the vehicle, with white smoke coming from the engine. There was no warning light illuminated. Due to the failure, the contact immediately pulled over and had the vehicle towed to an independent mechanic. The manufacturer was notified of the failure, and the vehicle was towed to a dealer. While at the dealer, the vehicle was diagnosed with engine failure. The contact was then informed that the engine was on backorder, and the vehicle remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 19,000.