2024 Chrysler Pacifica technical service bulletins
268 technical service bulletins and manufacturer communications cover the 2024 Chrysler Pacifica, including one warranty extension.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- F-26-01
- Fuse block underhood - pwr dis a/c
- Note: Document released 10/2/2026
- Compressor - air conditioning
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Actuator
- Lift Gate Latch And Glass Replacement / Servicing.
- Glass Assy
- Evaporator - air conditioning
- Customer Indicates Air Conditioning Blows Warm.
- Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately
- Hose and tube - EGR coolant
- 1) If the lamp contains moisture, do not replace it immediately
- 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- Backup Camera Poor Image Quality Inspection
- Vehicle Leaking Coolant Or Overheating
- Calibration Requirements For The Power Sliding Door Module (PSDM).
- Power Liftgate Intermittently Inoperative
- Service Shifter Message on the Cluster and Shifter Unable to move Out of Park
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Heater - electric coolant
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Power Liftgate Intermittently Inoperative
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- Sensor – knock
- P0480-COOLING fan 1 control circuit (variable speed fan)
- Switch - liftgate
- Instrument Panel Cluster (IPC) Flicker Turn By Turn The
- If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP...
- No Wireless Charging Or Slow Wireless Charging
- 1) If the fog lamp contains moisture, do not replace it immediately
- Door Latch, Handle And Ajar Additional Service Information.
- Flash: Power Sliding Door Module (PSDM) System Updates Customers must experience a Malfunction Indicator...
- Cover - cylinder head
- The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would...
- Hood Ajar Message On Cluster.
- Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic...
- The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Creaking/Groaning Noise Coming from The Front End
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Engine Oil is Red in Color
- Fleet Campaign Parts Ordering Process (03D)
- Water pump
- Harman R1H Uconnect 5 Radio Software Flash Error Codes
- Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
- Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs...
- The Handsfree Kick Feature Does Not Work Or Works Intermittently.
- Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at...
- Hands-Free Voice Concerns Including No Voice Pickup, Muffled Audio, Distortion, or Intermittent Microphone...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
- Actuator - transfer case
- Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
- Follow the next steps before replacing the PDC: 1. Perform drag test on terminal to check for spread...
- Water Pump & Chain Case Cover
- Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
- Heated Seat Inoperative.
- Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist...
- B1578 DTC active (Audio Antenna Circuit Resistance Below Threshold) in LB production vehicles
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may...
- Verify "Z" part number availability
- If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience...
- Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
- Air bag-side curtain
- R1H Radio Software USB Update to U33.43 Customers may experience one or more of the following: ● Pressing...
- Follow the next steps before replacing the PDC: 1. Check the tightness of electrical connections
- Detector - evaporative system integrity module
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Intermittent Uconnect Box Requires Service Message
- Loss Of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- Engine Oil Leak
- Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
- Module - steering control & column
- 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator...
- Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3...
- Noise From Front End While Steering Or Turning The Steering Wheel.
- Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp...
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Radio Over The Air Update from U31.42(F) to U40.C R1H Software Version (FOTA) Customers may experience one...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and...
- Radio Does Not Turn On Automatically When Vehicle Is Started
- Door speaker Inoperative or No Sound
- Actions: Perform a check for the internal defect failure description or DTC B2232-00 Fault momentarily not...
- Engine Rattle Noise
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades...
- Tire Pressure Monitor (TPM) Service Information
- Electric Park Brake (EPB) Applied When Parked But Will Not Release On Next Drive.
- Decreased Remote Start And RKE Range
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Telematics Box Module Verify Z part number availability
- Power Sliding Door Inoperative or Intermittently Will Not Open or Close
- Flash: Heating Venting Air Conditioning (HVAC) Module Update 2022 (RU) Chrysler Pacifica / Voyager
- Adjuster
- Underhood start/stop safety The
- Vibration From Engine Or Powertrain
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- B2779-04
- Vehicle Will Not Shift From Park
- Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a...
- Rear Carpet Loose Customers may experience one or more of the following: ● The rear carpet is untucked
- Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
- Power Sliding Door Will Not Power Open And/Or Close Automatically.
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- DVD/Blu-ray Not Syncing Between The Two Rear Screens.
- 3.6L psu
- Video Routing Module Verify Z part number availability
- Radio - multi media
- Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist...
- Cluster
- AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
- 3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has...
- Display Verify Z part number availability
- Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable”...
- Radio USB Software Update TO U33.9 Customers must experience a Malfunction Indicator Lamp (MIL)...
- Misfire DTCs, Rough Idle, Valvetrain Noise
- Applique - b & c pillar
- Canister
- Engine Noise
- Apple CarPlay Does Not Complete The First Initial Wireless Connection.
- Horn and bracket - none
- 3.6L psu
- Valve - fuel vapor
- Uconnect Box Require Service Message
- Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may...
- Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
- 3.6L psu
- The Cluster Electronic Vehicle Information Center (EVIC) Displays “ACC/FCW Unavailable Service Required”,...
- Reservoir - coolant
- DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
- PDI Updates
- Fuel vapor canister filter evap
- Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please...
- Loss of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- Reverse View Camera Inoperative After Recent Repair
- Switch
- Flash: Display Screen Module (DSM) Updates The
- Flash: Powertrain Control Module (PCM) Updates Customers may experience one of the following: ● Vehicle...
- “Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management...
- Warranty Operations Newsletter – Volume 10, Issue 10
- FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
- Module
- Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience...
- Switch and bezel - front door
- Module - inverter
- Isolator - spring
- Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative, No Start
- After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for...
- ACC Sensor Blinded, “ACC Unavailable Service Required” “FCW Unavailable Service Required”, Adaptive Cruise...
- Power Liftgate Inoperative or Intermittently Will Not Open or Close, Operates Erratically
- Updated Front Hub Nut Torque Specification There are no Customer Symptoms for
- Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience...
- Liftgate Inoperative And Or Intermittently Will Not Open Or Close.
- Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator...
- Active Grill Shutter is Inoperative P1D73 AGS Performance
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on...
- Radio Over The Air Update to U29.28 Software Version Customers may experience one or more of the...
- Remote Keyless Entry (RKE) has reduced range, Remote Start inoperative, Multiple Keyless Go push attempts...
- Rear Door Control Module Rear Sliding door inop or Rear windows does not function at 100%. Check DTCs in...
- 2 nd Row Seat Does Not Fold Using Easy Entry Handle.
- Module
- Flash: Video Routing Module (VRM) System Updates Customers may comment on the following: ● Rear seat...
- Motor - blower with wheel
- Shifter Binding Or "Service Shifter" Message On The Cluster
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes...
- Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative"
- Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close
- Suspected Engine Coolant Leak
- Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise...
- Module - telematics
- Front Camera Inoperative or Flickering Complaints, Radio Display Blue Or Blank When Front View Selected
- Flash: Transmission Control Module (TCM) Updates The following software advancements are available: ●...
- 3rd row headrest There is a GIMs (NCAENGCHR24005807) for an issue involving the 3rd row headrest not...
- Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)"
- 3rd Row Seat Headrest Will Not Stay Up On 60% Seat."
- Brush - vacuum
- Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
- HCP Stuck In Plant Mode
- Pump water
- Radio Over The Air Update to U29.42 Software Version
- Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
- Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code
- Navigation (NAV) Reboot When MOTA Fails The
- Radio Over The Air Update to U29.42 Software Version Customers may also experience one or more of the...
- Radio Navigation Displays Message ?No Maps Available?
- Spring Front Upr
- Vehicle Only Runs in Gas Mode, Will Not Go into Electric Mode with or Without the MIL Lamp On
- Ambient Air Temperature Sensor 2023-24MY RU Ambient Air Temperature Sensor not reading temp correctly or...
- Switch and bezel
- Lifter
- 2nd Row Center Seat Lazy Or Slow When Folding.
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak
- Latch
- Suspected engine coolant leak.
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- Starter
- A/C Diagnostic LOP Change
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