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May 5, 2025 Service bulletin

"Video Routing Module Verify Z part number availability

Jeep technical service bulletin 9100569 for 2022-2025 Jeep Grand Cherokee, 2022-2025 Chrysler Pacifica and 2022-2025 Chrysler Pacifica Plug-In Hybrid and others.

Bulletin number
9100569
Component
Electrical system
Summary
"Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

Owners of these vehicles have filed 1,114 complaints in the electrical category.

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