Chrysler Pacifica lane assist problems

Filed Sep 8, 2026 · Steering · KS

This is in regards to the potentially death-inducing the federal safety agency Campaign # PE25009. Within the past two weeks, I have experienced an intermittent and concerning steering problem with my 2017 Chrysler Pacifica. When traveling approximately 20–60 MPH and making a gradual turn, particularly when the steering wheel is positioned around the 11 o'clock or 1 o'clock position, the steering appears to "stick" or bind rather than naturally returning toward center. I must apply additional force to the steering wheel to overcome the resistance and bring the vehicle back toward a straight driving path. This behavior is extremely concerning because the steering does not respond normally and unexpectedly requires additional steering force to correct the vehicle's path. When this occurs during normal highway or city driving, there is a significant risk of unintentionally applying too much steering input while attempting to overcome the binding. This could cause the vehicle to suddenly move outside its intended path, potentially resulting in a lane departure, collision with another vehicle, or loss of vehicle control. There are no warning lights or dashboard alerts associated with this behavior. This makes the issue particularly concerning because a driver may have no indication that a potentially serious steering problem is occurring until the steering resistance is encountered while the vehicle is in motion. I have not yet had the vehicle inspected by a Chrysler dealer, so I cannot identify the specific component causing the problem. However, I have since found numerous reports and discussions describing similar steering behavior involving 2017 Chrysler Pacifica vehicles. Given the potential consequences of unexpected steering resistance or binding, I believe this issue warrants investigation.

Filed Aug 26, 2026 · Driver assistance, Electrical · CA

Vehicle has suffered from electrical issues since 2023 with effects to front windows causing window to reverse down when trying to roll up, radio malfunctions that is a known Chrysler issue that removes the ability to control rear entertainment center from front screen leaving the feature unusable with small children in the rear for long periods of time, rear cross traffic warning detection malfunctioning and not making audible alarms or warning with vehicles and pedestrians behind vehicle, loud noises when braking that according to Chrysler TA is potentially the ABS system wanting to engage but didn't, electrical shorts causing intermittent surging of interior lights - slower functioning of sliding doors - shorted out multiple window washer pump systems leading to replacement - lane departure system malfunctioning causing vehicle to drastically steer vehicle towards a curbed center island in which I as the driver had to manipulate the wheel to avoid crashing - passenger slider door at time malfunctions causing the door to repeatedly open and close on it's own and also open on its own while vehicle was underway in reverse - blind spot monitoring system malfunctioning at times to not warn of vehicles in blind spot - vehicle stalled twice with check engine light on but no recorded data in computer of the events ever occurring. All of these issues have been inspected under both factory warranty and extended Mopar warranty with service department stating they could not replicate the error and no further investigation or diagnosing was completed. After "repair attempts" were made the malfunctions reoccurred with another service appointment being needed and more electrical errors happening over time. Per service department there were no DTC or check engine lights for our malfunctions, however years later they finally admitted there had been DTC logs but were ignored and not diagnosed. We feel the safety of our family and public are at great safety risk from the failures.

Filed Apr 16, 2026 · Steering · NC

We bought our van new in 2019. It has always made a grinding noise when making hard turns. The dealer said it was normal. Flash forward to a few weeks ago when we hit 105k miles. We started noticing more grinding noises and sensations when turning the wheel. Additionally, we noticed a tugging sensation on the wheel when going over 60 mph. It felt like the lane assist was turned on, but it wasn’t. We took our van to our trusted auto repair garage. They did a series of tests which included isolating the sound of clicking and grinding to the electronic steering gear. We were told that this part would cost $5400 to replace. We believe that this part is going bad too early in the life of our van and would like the federal safety agency to investigate.

Filed Nov 4, 2025 · Acceleration, Driver assistance · MD

The auto start/stop activate at lights when lift off the brake van cuts off and quickly restarts and turn off the lane departure light and sometimes doesn't restart and is hard to restart. Van sometimes cuts off on the middle of intersection and hard to restart.

Filed Oct 12, 2025 · Driver assistance · CA · crash

CRASH INFO - 12:50 am, 2024. 2024 Chrysler Pacifica Touring L Components failed: Airbags non-deployed; Steering Control Module; TCS System; Fwd Collision Avoidance & Lane Departure; + Not avail to inspect. Car sold at auction. Obtained Black Box & OBD info. Car owned by EAN Holdings, LLC. - Enterprise RAC. Problem not reproduced, car not drivable after crash. Did not notice any warning lamps, too busy trying to keep car on road. My wife was heading home after some late-night shopping when crash occurred on 2-lane dry & clean asphalt country road. Weather was a cool and clear moonlit night. Posted speed limit 45mph. With her headlights on she could see very well far up ahead & knew her surroundings, where the roadside became grass on the left, & a drainage ditch to the right side. She chose out of caution to drive near the center line in the roadway to give ample distance between the passenger side of the car and the soft shoulder to the right. Approx. 150 ft before she approached the turn to the left, she felt a sudden & very intense TUG from the right rear wheel. This caused the car to jerk out of control, shoving its back end to the right. It was impossible to correct the vehicle's course & what the car decided to do on its own accord. The car then proceeded to yank the steering wheel hard to the right (while she fought to keep the car turning left), and it forced her off the right shoulder of the paved road, across a 3-foot soft shoulder on the passenger side of her car. The car continued traveling off the road and over a gravel and corrugated drainpipe, landing her in a deep 5-6' irrigation ditch, and abruptly stopped on an uphill slant, making contact with a small sapling tree/weeds. The ride was so violent from all the jarring & bouncing that everything inside the car was flying around like in a front-loading washing machine. She had to exit via the back pass side door. Airbags did not deploy & car required towing. By the Grace of God, she did not die!

Filed Sep 10, 2025 · Steering · TN · crash

On December 28, 2024 my family and I were in a crash with our Pacifica van. In a gradual left turn at approximately 40 mph, the van slowly drifted to the right. I slowly corrected to the left with no affect. After slightly more left correct, the van cut hard left and crashed head into a concrete wall on the opposite side of the roadway. The steering correction inputs should not have resulted in such a hard left turn. The drift to the right should not have occurred and I was not able to correct for some reason. The vehicle was inspected by insurance and totaled. No other inspections were completed to my knowledge. There were no issues or warnings of a potential problem. We did suspect the lane keep assist system could have caused an over correction but have no way to confirm that.

Filed Oct 4, 2024 · Driver assistance, Engine · 68,000 miles · AZ

The contact owns a 2022 Chrysler Pacifica. The contact stated that the transmission was slipping. Additionally, the brakes were making an abnormal squeaking sound. The Lane Departure warning light was illuminated. The TPMS warning light was illuminated. There was an abnormally loud rattling sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.

Filed Sep 19, 2024 · Driver assistance, Electrical · 67,950 miles · IL

The contact owns a 2017 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed through an intersection, the automatic braking system engaged independently, and the engine shut off. Despite the sudden failure, the contact's wife was able to restart the vehicle and resume normal driving. The contact then stated that while driving at slow speeds, the failure reoccurred with the Lane Departure Assist message flashing on the instrument panel. The manufacturer was notified after each failure had occurred; however, the contact was not offered any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,950.

Filed Jun 21, 2023 · Driver assistance, Steering · TX

This happens every single time we drive our Pacifica: Per many other complaints available online, the current gen Pacifica (2017-present), when equipped with ADAS such as lane keep assist, has a steering issue as follows: -under varying conditions, the vehicle's steering wheel will "stick." This issue typically follows a small steering input of 10-25 degrees in either direction. -When the steering wheel sticks, it presents 2 major safety issues: 1) the vehicle maintains its course and could collide with objects or veer off the road and 2) the sticking of the wheel is so severe at times that the counter-steering required to correct the "stick" presents a danger of driving into oncoming traffic. -Yes, Dodge of Boerne, TX, and it was "fixed" by securing a ground wire on the vehicle, but the problem continues to persist -Just dealership listed above -No Here are selections of other reports on this issue: https://www.pacificaforums.com/threads/2017-steering-problems.48061/ https://www.pacificaforums.com/threads/2017-steering-issue.50528/ https://www.pacificaforums.com/threads/the-steering-wheel-tries-to-turn-by-itself-when-driving-on-uneven-roads.23538/ https://www.carproblemzoo.com/chrysler/pacifica/2017/steering-problems.php I am guessing this issue is what was addressed at our service appointment, but it did not solve our specific issue: https://www.mlive.com/news/2019/05/fca-recalls-198k-pacifica-minivans-due-to-potential-issue-with-power-steering.html

Filed Apr 8, 2022 · Airbags, Engine · 31,800 miles · NC

The contact owns a 2019 Chrysler Pacifica. The contact stated upon starting the vehicle, the brakes, ESC, Lane Keep Assist, air bags, and seat belt warning lights illuminated. Additionally, the "Rear Parking Assist Not Available" message was displayed. The vehicle was taken to the dealer who tightened the battery terminal; however, the failure reoccurred. The vehicle was taken back to the dealer who replaced the ORC module, the transmission control module, the body control module, the ABS module, and the wiring front end module; however, the check engine warning light illuminated while the dealer was taking the vehicle back to the contact's residence. The vehicle was not repaired. The contact stated that the vehicle experienced low voltage failure. The vehicle was taken to a second dealer - Hendrick Chrysler Jeep FIAT (543 N McPherson Church Rd, Fayetteville, NC 28303) who recharged the battery; however, the failure reoccurred. Additionally, the contact stated that the turn signals failed to work. The vehicle was taken to a third dealer - Crown Dodge of Fayetteville (436 N McPherson Church Rd, Fayetteville, NC 28303) who updated an unknown software; however, the failure recurred. The contact stated while driving at an undisclosed speed with the Adaptive Cruise Control activated, the vehicle decelerated significantly and abruptly. The check engine warning light was illuminated. The contact's husband depressed the accelerator pedal however, the vehicle failed to respond. The contact's husband then depressed the brake pedal and veered to the side of the road, where the vehicle stalled and failed to restart. The contact stated that the vehicle restarted after several attempts: however, the vehicle continuously stalled while driving back to residence. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 31,800.