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2014 Dodge Durango: backup camera failure

9 of the 787 complaints about the 2014 Dodge Durango describe backup camera failure.

owner complaints
9
of this car's complaints
1%
recalls
5
Is there a fix? There are 5 recalls and 78 service bulletins for this area of the car. See below

Backup camera failure by model year

What owners say

Filed Sep 2, 2023 · Electrical, Lights · IN

Center hatch led strip light leak causing led to go out and back up camera to stop working. Causes hazardous conditions for backing up with camera not working and hazardous conditions while driving because don’t know if the short in few of led lights will cause all tail light/brake lights to short out also.

Filed Jan 17, 2022 · Lights · PA

Water gets into track lights, short circuiting entire tailgate lighting including license plate light, back up camera, and tailgate panel lighting.

Filed Aug 9, 2020 · Electrical · IL

2014 dodge durango - the main control panel in the car freezes which results in the back up camera does not turn on, not being able to adjust the volume of the system, not being able to adjust the climate controls, and the navigation freezes. This can happen either which the vehicle is stationary or while running. We took the car to the dealer who told us multiple people have complained about this after one of the recall software updates that was issued and they assumed a future software update would fix the issue. It has been at least 3 years and no updates have fixed the problem.

Filed Jan 2, 2020 · Electrical, Lights · IL

Rear taillight LED bar went out after water entered the light bar through small openings and defective weather stripping. The lights on the durango are not sealed good enough to prevent water from entering. The light and the rear camera stopped working for the same reason. This is a defect that originated during production and can cause an accident. The consumer should not be responsible for replacing these parts every couple months because of water damage

Filed Jul 22, 2019 · Lights · IA

Racetrack tail lights is not correctly sealed and water is coming inside, due to this the tail light had a shortcut and the dealership says the I have to replace the whole tail light and the rear camera, this is the second time I see water inside the racetrack

Filed Feb 20, 2019 · Lights · 47,000 miles · NY

I purchased a 2014 dodge durango on nov. 2017. I returned the car 2 days later because of the tail light had water in it and the part of it was not working. The dealer replaced the tail light. Shortly after that the rear camera and license plate lights were not working and water got in the tail light which caused it to flicker while driving. The tail light eventually stopped working. The dealer referred me to a dodge dealer that eventually replaced the tail light in march of 2018. It is now february 2019 and part of the tail light stopped working due to water that seeped in the tail light. I've had the tail light replaced twice in less than 1 1/2 yrs of ownership and now the tail light needs to be replaced again.

Filed Aug 28, 2018 · Body, Electrical · 72,000 miles · OH

Track lighting on the rear door is not sealed and water gets into the light housing and the rear camera as well as the license plate lights. Some of the lights in the track are out and I have to keep replacing the license plate lights. Water is just sitting on the lights so they burn out. I'm afraid this might start a electrical fire in the rear door or my rear lights will just stop working.

Filed Mar 13, 2018 · Electrical, Lights · 93,000 miles · IL

The light is not sealed properly therefore water has gotten into the bottom of my center LED light on the tail gate. It has caused both lights on each side to go out. I am worried that this could possibly cause an electrical fire while driving or just in general when the car is on. My back up camera also has some issues at times and I wonder if water getting into the light has anything to do with this.

Filed Feb 28, 2018 · Lights · 30,000 miles · PA

Rear center racetrack LED taillight is cracked from factory. It is holding rain water and several LED bulbs burnt out and backup camera quit working. To fix you need to purchase the complete unit which is non serviceable only replace for $1000.00 plus dollars .this is a common problem I found out for the 14 and 15 model years.

Service bulletins that may apply

Related recalls

Electrical system: softwareReported May 17, 2018 · 4,815,661 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall number 18V332000 · Recall details

Electrical system: alternator/generator/regulatorReported November 21, 2017 · 17,116 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T75.

Recall number 17V741000 · Recall details

Electrical system: alternator/generator/regulatorReported July 10, 2017 · 442,214 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T36.

Recall number 17V435000 · Recall details

Electrical system: alternator/generator/regulatorReported October 8, 2014 · 435,081 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P60.

Recall number 14V634000 · Recall details

Electrical system: wiringReported July 2, 2014 · 653,562 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk
If the vanity lamp wiring shorts, there is an increased risk of fire.
Remedy
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P36.

Recall number 14V391000 · Recall details

Questions about the 2014 Dodge Durango backup camera

Is backup camera failure a common problem on the 2014 Dodge Durango?

9 of 787 owner complaints about the 2014 Dodge Durango (1%) mention backup camera failure. The model year with the most reports is 2018.

Is there a recall or service bulletin for this on the 2014 Dodge Durango?

There are 5 recalls and 78 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Dodge Durango

Water leak 37Seat belt 34Check engine light 29Stalling 18Airbag light 17Knocking 17Won't start 17Fuel pump 13Headlights 13Fire or smoke 9Wipers 8No deployment 7Loss of power 7Key fob 6Power steering loss 6Won't shift 6Hesitation 5Jerking 5

All model years of the Dodge Durango

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