Tl*the contact owns a 2009 dodge journey. The contact was driving approximately between 45-50 MPH. The brakes were engaged followed by a squealing noise and vibration. The vehicle was taken to an authorized dealer where the front brakes and rotors were replaced. The problem persisted after the vehicle was repaired. The vehicle was taken back to the dealer for the replacement of the rear brakes and rear rotors. The failure mileage was 31,000. The VIN was unavailable.
2009 Dodge Journey brakes complaints
Page 10 of 12: complaints 251 to 280 of 318, newest first, as owners wrote them.
I own a 2009 dodge journey and started hearing squeaky brakes for about 2 days when coming to a stop and then all of a sudden I could hear and feel a loud grinding noise. I could then begin to accelerate and noticed that there was a dragging noise as if the brakes had not let go. You could even see metal shavings on the left front rotor! I took the vehicle in and was told that the vehicle needed new rotors and brake pads. I asked why the premature problems and they said sorry this is a problem with new vehicles but that there was nothing they could do for me. I had to buy new rotors and brake pads out of pocket.
Tl*the contact owns a 2009 dodge journey. The contact stated that the front passenger side caliper locked while driving 30 MPH. When the calipers lock the vehicle began to vibrate and became difficult to steer. The vehicle was in the dealers possession for a month. The dealer stated that the reason the repair took so long was due to the lack of parts in the u.s. The contact does not know why the manufacturer does not have parts. The failure mileage was 35,800.
Brakes are bad on my 2009 dodge journey. All of a sudden the brakes started grinding. Took it to the dealership to find out that the front brakes mainly the left front was completely worn metal to metal. The car doesn't even have 20k miles on it. I haven't even had it a year. This should be under warranty but dealership says it is normal. Normal is 40-50k before brakes go bad or show signs of a needed replacement. The wear indicators on the pads didn't even sound, just one day metal to metal. There needs to be a recall, this is very dangerous for everyone who owns a journey.
I bought my 2009 dodge journey sxt v6 brand new 12 miles on it and we love the car, and after numerous electrical issues such as power to radio, AC, lights ( not working while driving) and after many returns to dodge dealer for repairs, so far that problem fixed. My doors fill up with water every time it rains, dealership says that's normal, I've never heard water slouching round inside a door before, which I believe lead to the power windows failing. Dealership fixed electrical window issue but get water in doors. The most important issue is at 9000 miles I had to take the car in, brakes were grinding, dealership replaced the brakes. Now at 21000 miles it needs a complete new brake job done and they want to charge me about $500. The signs that the brakes were going brakes they started squeaking and then a week later my brakes are metal to metal. I believe this is a huge safety issue this is our family car.
Tl* the contact owns a 2009 dodge journey. The contact stated that the front brakes and rotors were wearing prematurely. The dealer advised the wear of the brakes and rotors was normal. The contact disagreed. The vehicle was not repaired. The failure mileage was 24,500. Updated 11/05/10 *bf the consumer stated after reporting the issue to dodge corporate, the problem was fixed and she paid a $100 deductible. The consumer stated, she has only put 1500 more miles on the vehicle since the original case and the rotors are warping again. Updated 11/05/10
Grinding noise when driving slow, tapping the gas would make it go away, called to have it services, and two days before I was scheduled the brake pads slipped off and I had to drive home metal on metal, then had to replace brakes and rotors under 27,000 miles. Rubbing noise coming from the front when you turn corners, and a whining noise coming from the back, and chrysler mechanics stated they have received a lot of complaints but not to worry, because they cannot find anything serious going on.
Tl*the contact owns a 2009 dodge journey. While driving 25 MPH, approaching a stop light, the contact applied her foot on the brakes and heard a loud grinding noise. The contact then engaged the accelerator pedal and noticed that there was a dragging noise as if the brakes had not released. A diagnostic test was performed which indicated that the vehicle needed new rotors and brake pads. The rotors and brake pads were replaced under the warranty. The failure mileage was 11,100. The current mileage was 11,180.
Brakes, tires and electrical system. I have to get new tires already and I only have 36,000 miles on the car. I have had to change the brakes front and back 3 times already. I am about to have to change the rotor on all 4 wheels. When I turn the windshield wipers off the head lights flash off and back on. Then while driving the dash lights will flash off and on again.
Tl* the contact rented a 2009 dodge journey from a local temporary rental vehicle facility. The contact stated the vehicle would vibrate excessively when applying the brakes from a speed of at least 35 MPH. The contact stated the feeling was similar to metal scraping against metal. There was an increased stopping distance and there was a hesitation in brake engagement when the brakes were applied. The failure would occur intermittently. The rental vehicle facility stated they were not aware of the failure. The contact was unaware if the rental facility made any repairs to the vehicle. The failure and current mileages are unknown. Updated 10/13/10*bf updated 10/21/10
Tl* the contact owns a 2009 dodge journey. The contact stated while driving at 30 MPH and applying the brakes, the brakes began to grind abnormally and sounded as if metal was grinding on metal. The dealer was unable to duplicate the failure and advised the contact to return in two weeks for further diagnostic testing. The manufacturer advised there was not a recall for the failure and would not provide any assistance. The contact had the front brakes replaced at a different dealer and the failure did not persist. Most recently, the rear brakes began to exhibit severe brake dust surrounding the rear tire well. There were no repairs to the rear brakes. The failure mileage was 24,000 and the current was unknown.
Brakes and rotor issues on 2009 dodge journey, at 15,400 miles my brakes started grinding one day out of no where and the pads need to be replaced and rotors machined already. In looking at various sites this seems to be a prevalent problem with this vehicle.
Have a 2009 dodge journey with defective brakes. Vehicle has only 18,000 miles and this is the 3rd set of brakes and rotors needing replacement. Premature brake wear leading to brake failure front and rear. Contacted chrysler,they want me to pay for defective brakes. Dealer admitted to me seeing on going problem with this car. Chrysler says nothing wrong. Numerous complaints online from same vehicle owners,same complaints. Something needs to be seriously done about this before someone gets hurt .
Having a fairly new vehicle 2009 dodge journey I just needed to get new brake pads and rotors I can believe how bad the brake were at 25,000 miles.
Tl*the contact owns a 2009 dodge journey. The contact stated that he had experienced braking difficulty which included excessive pressure applied to the brake pedal and an extreme throbbing feeling while braking at various speeds as low as 35 MPH. The dealer replaced the two front rotors but the failure recurred. The contact also heard a loud, unusual popping noise when the brakes were applied. The vehicle was taken to the dealer who replaced the front brake pads, replaced the front passenger side rotors, and reshaped the front driver side rotors; however, the failure recurred. The manufacturer was contacted and stated that they would take the liability for partial repairs. The vehicle was taken to the dealer a three times who advised the identical repair that was previously performed. The contact declined the repair. The contact was concerned since there were numerous complaints pertaining to the failure for his year, make and model vehicle. The vehicle was not repaired. The manufacturer advised the contact that the failure was contributed to normal wear and tear. The failure mileage was 7,009 and the current mileage was 18,945.
Tl*the contact owns a 2009 dodge journey. While driving approximately 35 MPH when pressure was applied to the brakes the contact could hear a squeaking noise. The failure recurred whenever the brakes were applied. An authorized dealer was notified and informed the contact that this was a known failure and he would be responsible for the repair cost. The vehicle was not repaired. The failure mileage was 19,500 and the current mileage was 20,300.
Front left brake pads and rotor excessive wear. Back left brake pad and rotor very little wear (to the point pitted rust was on rotor). Original front pads and rotors changed out at approximately 36,000 miles due left to right uneven wear. Back pads and rotors changed out at 49,000 miles, due again to uneven left to right wear. After having the braking system looked at for this issue by the dealership tech where I bought the car from, I have been informed that it was due to "excessive rust". I had an ase certified mechanic change the back pads and rotors and was informed that there was no issues with brake slides, pads calipers, or rust. Now dealership has informed me "that due to all evidence of the issue being destroyed, I will have to wait for it to reappear or complete failure to happen in order to resolve issue".
Tl*the contact owns a 2009 dodge journey. While driving 45 MPH the contact applied the brakes and heard a squeaking sound in the front end of the vehicle. The vehicle was taken to the dealer who stated that the contact was informed that the front rotors and pads needed to be replaced. The vehicle was not repaired. There were no prior warnings. The VIN was not available. The current and failure mileages were 21000.
Tl* the contact owns a 2009 dodge journey. The vehicle was taken to an authorized dealer for a routine oil change. The technician inspected the rear brake pads and informed that the brake specs were 4 millimeters. The contact stated the failure occurrence was extremely early for the mileage on the vehicle. The vehicle had not been repaired at the time of the complaint. The failure mileage was 17,000. The VIN was unavailable. Js
Tl- the contact owns a 2009 dodge journey. The contact stated when the brake was applied the vehicle and the steering wheel shook. The vehicle was taken to the dealer numerous times for the failure. The dealer replaced the front and rear rotors, and brake pads four times. The rear differential assembly was also replaced, but the failure was not corrected. The vehicle was taken back to the dealer. The failure mileage was 4,143 and the current mileage was 52,175. Li
2009 dodge journey sxt brakes are faulty. Have seen numerous reports of problems with these brakes. Chrysler needs to recall!!! Had to have new brakes @30,000 miles.
2009 dodge journey- noise with the front driver side brakes. Router and brake pad are worn at only 27,000 miles. Noise started at under 20,000 miles and has gotten louder and router is in worse condition. Dealer stated they could not find any issue with the router or brakes. There is a visible groove in the router and the sound of metal on metal when the car is in motion and the brakes are applied. Major premature wear of the brakes and routers.
I purchased a 2009 dodge journey in mechanicsville va in 2008. The vehicles front brakes have been replaced 3 times and the front rotors twice in 55,000 miles. The rear brakes also needed replacement once. There is no warning when the brakes become warn, except for metal-on-metal sounds when the hardware for the pads make contact with the rotors. The quick loss of braking surface and rotor wear is effecting braking response and causing the vehicle to shake violently when the brakes are applied. I contacted dodge customer service and a dealership, and both stated that it was driving habits that were causing early wear on the brakes and rotors. However, I have never had to replace these components so early and often on any vehicle I've owned before.
I own a 2009 dodge journey. The front rotors have been replaced twice and my current mileage is only 15,700!
The brakes have gone out on my 2009 dodge journey 3 times. Every 10,000-12,000 miles they wear completely out and make it very difficult to stop the vehicle. I bought it in 2008 right off the showroom floor and did not expect to have such an issue with one of the most important safety features. I have small children that I transport daily and I am thankful that I have not had an accident. The dealership has reluctantly replaced the brakes twice free of charge, but seem unwilling to do it again. I do not feel that I should have to pay for the brakes since this is not due to normal wear and tear. I need a safe and reliable vehicle to travel in with my children.
I bought my car may 2008. The first time it went into the shop was in jan 2009 and my car had about 11,700 miles with squealing noise. (my husband is military and we had to move across country, that's why we have that many miles on it by jan). At that time we didn't have any money to look closer into it. We took into a dealership and was told $600 would fix it. April 2009 my husband changed out the brakes of the car and took it to the base hobby shop to get it rotated. September 2009 squealing noises started again. Dec 2010 we took to a firestone and they told us our brakes needed to have the brake pads changed out again. We were shocked. Waiting for income tax to come back. Feb 2010 we had the whole front brakes and rotors replaced. Cost $400. April 2010 squealing noses came back. April the rotors were resurfaced! June we stared having squealing noises again. Took it into firestone since we could the brakes done there. The manager was so shocked at how our brakes were already he called my husband in to the shop to look at the back brakes!!! The back brakes now!!! He told us the caliper was torn and that the brakes needed to be replaced. At this time he told us that he thought we really needed to take it into the dealership. Took the car into the dealership that same day and told the service adviser everything. The side, the brake and ect. By 10am he called us telling us that all the brakes were 90%!!! I don;t think so., I told him to call my husband at that time because my husband saw what they say isn't there! So my husband got out of work early went into the dealership and the service adviser wanted to hand back the car and my husband said no I want to show you. Adviser said it will be a minute as we are busy. 1 hour later he calls my husband. Okay my husband showed him!!! Pointed at it and showed him! The adviser was shocked and didn't know what to say but I'll come see you in a minute in the waiting room. (can't fit all of it).
I purchased a 2009 dodge journey in april 2009. It is now july 2010 and 20,000 miles later I already have had to replace my front brake pads and the rotors needed to be replaced as well!! After calling chrysler because this is way too early to be replacing them they simply stated that it was not under warranty and there was nothing they could do. I have noticed several complaints of the same nature on blogs and on here.
This is a follow up e-mail to phone call. My comp# is 274123. My last name is spelled wrong and there are a few discrepancies. Also wanted to give an update. I own an 09 dodge journey in which I had to replace the front brake pads at 12,800 miles, just after warranty, replaced by midas in dec.09. At 19,800 I felt my steering wheel shake when I applied the brakes. Upon inspection I realized my rear brakes pads and rotors were shot. Being suspicious of this premature brake issues I googled "09 dodge journey brake problems" and found hundreds of the same exact complaint! Premature brake failure. Hundreds of people who needed their pads and rotors replaced from 5k-22k sometimes even more than once! At the average expense of $360.00. I also noted that there are numerous of the same complaints from chrysler town & country and dodge caravan owners. When I contacted the dealer I was told by their service clerk that the ceramic pads originally installed at the manufacturer are wearing prematurely and that they are being replaced by a totally different pad with "extended life". In most cases they are being replace in "good will"(free of charge). A service tech also confirmed this but told me he could not promise that this service would be free until further inspection. When we dropped the car off at the dealer our main complaint was the rear brakes and rotors. We asked (in writing )that they be replaced in "good will" and that they also inspect the front brakes an rotors because they were replaced at 12,800 with the same ceramic pads that are causing all the problems. The dealer called and said they would replace the front pads and cut the rotors free of charge but would not replace the rear pads and rotors. The tech said they were already doing enough "good will"repairs on the car and that if we wanted the rear brakes repaired it would cost us $370. I called chrysler directly and got the same response. It's amazing! The front pads need to be replaced again after only 7k.
I was driving in january 2010 and crunching sound and shaking when brakes applied in my 2009 dodge journey, took it in they informed me I needed new brake pads at 25k miles. Got new pads for $300 kept driving, now vehicle shakes hard to stop and crunching sound again when attempting to stop (stopping can be difficult) now june-- took vehicle in again and again they stated front pads are 11/32 (in 4 months?) and rear pads are 1/32 almost metal to metal. Car's brakes appear to be way too small for vehicle size and it appears the pads wear very quickly (can find tons of same complaints in various review sites) dodge always blames the drivers for "riding their brakes" but there are thousands of us. They estimate brake pads last 14-16k miles!!!! But I can tell even the front one being below half are now effecting the vehicles stopping ability. This is a safety issue they need bigger brakes for the vehicle. I am concerned that one day it will just fail as the brake pads wear so quickly.
Tl* the contact owns a 2009 dodge journey. The contact stated the brakes began grinding prematurely. The vehicle was taken to a local repair facility where the contact was informed that the failure was premature at 12,800 miles. The contact spoke with an authorized service technician who advised the ceramic brake pads on the vehicle were defective and were cutting into the rotors. After inspecting the vehicle, the dealer stated they would replace the front brake pads and shave the rotors at their expense but not for the rear brake pads and rotors. The vehicle was left with the dealer where the contact was awaiting repairs. The VIN was not accepted. The failure mileage was 12,800 and the current mileage 19,800.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2009 Dodge Journey?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history