Tl* the contact owns a 2009 dodge journey. While driving approximately 25 MPH and approaching a stop sign, the contact depressed the brake pedal to the floorboard and the vehicle hesitated to stop. The contact drove the vehicle slowly to the dealer for diagnostics where the technician advised that the front and rear brakes were worn and would have to be replaced, as well as the rotors. The contact also noticed that the rear passenger side door was holding water in the interior and would leak from the bottom of the door when the door was opened. The vehicle was not repaired. The approximate failure mileage was 20,000. Updated 01/24/12*lj the consumer also stated in december 2009, the vehicle would randomly not start. After letting the vehicle sit for about 15 minutes, it would then start. There were problems with the transmission, exhaust pipes rusting, and doors holding in water. Update 01/27/12
2009 Dodge Journey brakes complaints
Page 6 of 12: complaints 131 to 160 of 318, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge journey. The contact stated that the brake pads were wearing prematurely and smoke was seen coming from the brakes after repairs. The brake pad was changed at least three times at the vehicle mileage of 30,000, 42,000 and 50,000. The dealer was notified of the failure who advised that they could repair the problem if the owner paid for the repairs. The manufacturer was notified who advised that a representative would return his call at a later date. The failure mileage was 51,000.
Premature brake failure on front brakes. The brakes have been replaced 4 times and rotors have been replaced three times due to severe warpage.
We have replaced the brakes and rotors 5 times in my 2009 dodge journey with only 48,000 miles. Dodge refuses to help or admit any fault . The car shakes so bad when braking it feels as if it's going to fall apart, this is extremely scary.
Dodge journey serious brake problem, 2nd time in less than 32,000 pads and rotors are needing to be replaced. Dodge has acknowledged a problem and then did sent out reimbursement option, my first repair was paid for. However, the problem has not been solved with the vehicle, the same repair is required again. A search on the internet indicates this is a rampant problem, a recall from dodge has not been put in place, class action law suits exist. Mechanic at midas indicates many dodge journeys at his facility with the same problem.
I purchased the car in january and had to put front brakes and rotors on it. In october the rear brakes and rotors had to be replaced. Now it's november and the front brakes are going out again. I have checked the calipers for proper operation and they appear to be fine. The brakes just keep wearing out. I owned my last vehicle for much longer and never had to replace the brakes on it. The brakes on my journey were new when I bought it. I see no reason for a vehicle to need at least 3 sets of front brakes before it even hits 60,000 miles.
This car was purchased from a dealer used with 40,000 + miles on it. It had brake issues right from the start. It seemed like the ABS brakes did not work correctly and the car shook when the brakes were applied. After owning it for 14 months the front pads had to be replaced. The vehicle continued shaking and we were told the rotors were bad. We then replaced the front rotors and the back pads. The front brakes started making grinding noises within a couple of weeks. Now just one month after replacing the rotors, the front pads must be replaced again.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle would shake violently. The dealer replaced the brakes numerous times but the failure recurred. The manufacturer was notified of the issue and was in the process of assisting the contact with the failure. The failure mileage was 20,000 and the current mileage was 80,000. Updated 12/12/11*lj the consumer stated the vehicle was taken to the dealer on three separate occasions; once to have the rotors resurfaced and twice to have the pads replaced. Updated 12/14/11
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle would exhibit an abnormal grinding noise when applying the brakes. In addition, the rotors and brake pads were wearing prematurely. The vehicle was taken to the dealer three times where they replaced the front rotors and front brake pads. The manufacturer was notified of the failure who advised that there were no recalls for the vehicle. The contact was reimbursed for fifty percent of the repair costs. The failure mileage was 20,000 and the current mileage was 37,500.
Premature brake failure. Front and back brakes had to be replaced at 17,179 miles.
Dodge gave me an extended warranty on this car to 36,000 miles. Started having brake problems and had them fixed at a shop before the 36,000 mile warranty was up. Then after fixing the brakes noticed a shake in the front end. Took it back to the shop at 36,400 miles and they then told me about the problems with the journey. I called the dealer who completely blew it off. I have paid for the repair and was told to submit a claim to chrysler which I did and it was turned down. This is just not right!
In two years, five (5) times for brake problems. With 3,000 to 6,000 miles between each broke. Two times engine support mount. Two times with power train problems. Today (10/06/2011) the journey 2009 r/t is in the service center of alberic colon chrysler/jeep in kennedy ave, san juan pr for the same problems and also : for the air conditioner system, suspension, motor cooling system problems,leaking grease in the back of the right front wheel. And guess!!!!!!, brakes again. Both, chrysler and the dealer has refuse to obey the law that says, they have to provide a vehicle in cases that repair least more than 5 labor days including saturday.also, to added more problems,[xxx](pr chrysler service manager), has refused to authorize the brake repair. Saying that is normal, that a brake system that was repair in 02/16/2011 needs to be repair again in 09/19/2011(22033 to 30200 m). I have being without transportation for three weeks, causing me an my family a lot of problems because, is our only vehicle for all the family matters including, that I am a cardiovascular patient. " someone could tell me is these seems to look like a big juicy lemon " question is, who could help us with this giant abusive corporations? Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Around 14,000 miles the brake pedal would sink. Dealer found bad master cylinder. During further inspection of brake system they also found front brake pads worn. At 24,000 the rear pads and rotors are no good. You can feel car shimmy when slowing down on freeway. Pre-mature failure on pads and rotors. Car is mostly freeway miles with no hard braking.
This vehicle has had issues with brakes and rotors. I bought the vehicle and had to replace the brakes and rotors within months. Roughly a year later they had to be replaced again, and it has now gone out again. I have never had a vehicle go through brakes the way this one does. Our other vehicle is a 2007 ford escape and has never had any brake issues, the first incident date is tentative.
Vehicle brakes are too small/thin for this heavy of a vehicle. Pads constantly need replacing.
Brakes need replacement after only 15000 normal miles.
Purchased vehicle new in june of 2009. Front brakes gone and eating into rotors by 26,000 miles. Little over a year. 90% of driving is freeway driving. Very little stop and go. Replaced brakes and had rotors turned. Rotors warped and front and rear brakes gone again at 35,245 miles one year later. Replaced front rotors and all 4 sets of brakes. Front struts have gone out now as well. Definitely too much weight for vehicle brakes and suspension. If not watched complete failure expected before recommended maintenance changes!!
The brakes for this vehicle repeatedly continue to fail. Since the first repair (11/6/2009) we have had to have had 10 repairs to the brakes in less than 2 years! Our mechanic says that there is obviously a design flaw. The last repair (on 9/9/2011) the mechanic said it appeared that the rear brakes were not being used and all braking is being accomplished using the front brakes. I don't believe that is how the braking system is supposed to work. I believe most of the braking should fall on the rear brakes. The front brakes are overheating and causing the rotor to warp and the brake pads to fail (literally fall apart). Dodge obviously realizes there is a problem as they sent a letter offering an extended warranty dated 6/1/2011 for vehicles that have had early braking system failure. Since 6/1/2011 we have had 5 repairs to the front rotors and/or pads! Dodge did compensate us for much of our expense. I appreciate the compensation but that is not resolving the problem! The problem is that there is a constant failure in the braking system. I would like dodge to address the problem and either repair the design flaw or replace the vehicle! My fear is that the car will not stop while I am driving in houston, texas traffic and someone in my car or someone else's car will be seriously injured or killed as a result. It appears that dodge will wait until there is a death or injury to take responsibility for the poor or inadequate design of the braking system in this vehicle. Unfortunately, I am not in a position to buy another car or I would get rid of this vehicle and never purchase a dodge vehicle again!
The braking system on the 2009 dodge journey is, in the opinion of a specialized mechanic consulted as a result of the failure of the brakes, defective. The front brakes had to be replaced at 9,000 miles and the back brakes are at this point worn down, with the car having less than 20,000 miles on it. Having called dodge, I was advised that it was a problem with the type of brake pads, not the actual braking system, and that dodge is paying for replacement brake pads. However, the opinion received from a specialized dodge mechanic and state vehicle inspector does not support this view. My overtures to chrysler have been utterly pointless with the company stating that the temporary solution proffered will resolve the problem. I am not convinced. The federal safety agency must immediately commence an investigation into the nature and breadth of this problem and instruct chrysler to issue and immediate recall on the 2009/2010 dodge journey on the grounds of safety and consumer protection. Chrysler is refusing to acknowledge the extent of the problem and seems to believe that it is acceptable to placate customers with a temporary solution to what it seems to me is a permanent and recurring problem, hence the urgent need for intervention from the federal safety agency.
2009 dodge journey, bought brand new, on 4th replacement of front and rear brake pads and rotors. Car needs brakes and rotors between 3rd and 4th repair at 5,000 miles! Metal to metal sound, feels like tie rod is breaking and steering wheel shakes very badly. Vehicle is a lemon and chrysler will do nothing to help. Due to the number of complaints on brakes a recall or repair should be being addressed by chrysler not carried by the consumers pocket and health. If I have an accident in this car, all of the complaints on this site will be referenced for my subsequent lawsuit. Last dodge of 4 previous vehicles that I will purchase!
2009 dodge journey sxt. In the year I have owned it, I have replaced brakes twice, as rite now I am replacing them cause they started squeaking a week ago and today they locked up. Also replacing one of the calipers. Any time I take a hard left turn, there is a loud grinding noise. I have replaced the tires already, and have had to replace the rear 2 again recently. Any time I go to brake when going over 40 MPH, the steering wheel shakes uncontrollably. I have also received a recall from a local dealership for a wiring harness in drivers side. When I went in to dealership, they put it on order and said they would call when it came in, but never did. That was 6 months ago.
Braking system of 2009 dodge journey is defective, replaced once and replacing again as rotors are warping due to thin material. If I do not pay to replace the rotors, I will certainly lose control of the vehicle if I need to make immediate stop because the vehicle shakes violently when braking. Dodge is making no effort to recall or repair the faulty rotors and there is no other manufacturer that makes rotors for this vehicle.
Received a letter from dodge a few weeks back which referenced possible brake problems on the 2009 dodge journey we purchased new in 2009. Our daughter is a college student and has only put on 22,000 miles over the past two years. An appt has been made with a local dealership, but when I drove it for the first time today, I could not believe the metal-on-metal sound that emitted from the front brakes. The brake pedal had to be pushed down with force to achieve a total stop. We have never had a vehicle that required any type brake repairs after such a short period of time and I totally resent the fact that there is anywhere from a $50 to $100 deductible for something that should be covered by dodge. These brakes sound like there is absolutely nothing left. The sound even remained for a while even after I took my foot off the brake pedal. Why must the consumer pay for shoddy, poor quality parts?
Front rotors and front and rear brakes all had to be changed at 21,000 miles and again at 31,000 miles. Now rotors require turning again due to pulsation.
Tl* the contact owns a 2009 dodge journey. While driving 65 MPH, the contact applied pressure to the brakes when the steering wheel started to shake and vibrate excessively. The dealer replaced the front rotors and brake pads in december 2009. In july 2010, the contact experienced vibration and the dealer replaced the front rotors. In april 2011, the front brake pads and rotors were replaced. In may 2011, the contact heard a loud squeaking noise and took the vehicle back to the deale however, they were unable to duplicate the failure. The vehicle was left with the dealer where the contact was awaiting diagnosis. The manufacturer was made aware of the failure. The current mileage was 45,111 and the approximate failure mileage was 20,558. Updated 10/5/11 *cn updated 3/23/12
I own a 2009 dodge journey and have had to replace the front brake pads and rotors twice and the rear pads and rotors once. The last replacement for the front brakes was on july 26th 2010 and I was informed today that they need replaced again, after only 11,000 miles. There are many other problems with this car like the paint peeling off, the tires warning badly and now they all 4 need replaced even though I have them balanced and rotated regularly. However, I feel the brake problem is not just my problem, but is also a safety issue for other drivers.
Purchased our 2009 journey in the summer of '09. I live in the country and drive approximately 25 miles to and from work, with only 4 stop lights between. At 27k miles we had to hve the front brakes and rotors replaced. Suddenly one day without any sort of warning it sounded like my front end had fallen off when I came to a stop. The noise was so bad that I pulled to the side and put my hazards on honestly thought it was an enginge issue because the noise and shake was so horrible. Husband came and drove it to the dealership. Found out that we were metal on metal the front brakes and rotors needed to be replaced rear were just fine. Dealership tried to tell us this is normal and that it was in the milage range to need this work done. Told them they were crazy'this was the 9th dodge vehicle we had owned and never had we had an issue like this. They ended up comping the rotors for us but we needed to pay for brakes. Dodge came along in june of 2011 and reimbursed us for the brake repair. Now 15k miles later I suddenly had the same horrible noise but in the rear of the vehicle. Took it to the dealearship and what do you know the rear brakes and rotors need to be replaced. Called chrysler this morning, waiting to see what comes of it.
Constant brake problems with 2009 dodge journey.
2009 dodge journey r/t have replaced front pads 3 times, have replaced rotors and had rotors resurfaced. Rear brakes pads and rotors replaced. Vehicle will shake at highway speed and when attempting to stop. Sometimes when attempting to stop brakes will grind and have difficulty stopping. Service manager at dealership has told me the vehicle is not safe, however, have yet to receive assistance to remedy ongoing situation regarding braking system and components.
Tl* the contact owns a 2009 dodge journey. The contact stated the brakes failed and the vehicle would shake abnormally when applying the brakes. In addition, there was an increase in stopping distance. The contact stated that they took the vehicle to the dealer and was told that the front and rear brakes needed to be replaced. The contact received a letter from the manufacturer stating that they were extending coverage on the brakes and rotors of the vehicle by one year. The contact believed that the low mileage on the vehicle deemed that the failure was a manufacturing defect. The failure mileage was 12,000 and the current mileage was 13,552.
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