This vehicle model has an obvious premature brake wear/failure problem. I replaced the front pads a year ago, very early in the life of the vehicle as compared to normal brake wear. I have now also had to replace the rear pads and have the rear rotors cut. I have been told that the front pads and rotors also have to be replaced due to excessive wear. The rotors are too thin and must be replaced. I drive mostly highway miles. I do not ride my brakes. I am a very conservative driver. Yet, I have had to spend about $700 for brakes within a year. And, all of that before a normal brake issue should occur on a vehicle. I have read many other complaints about this issue on the internet. And, there are already at least 2 class action lawsuits filed related to it - in ca and nj. Please investigate and force chrysler to fix the braking system on these vehicles.
2009 Dodge Journey brakes complaints
Page 7 of 12: complaints 161 to 190 of 318, newest first, as owners wrote them.
I own a 2009 dodge journey that I bought brand new. In 2 years I have gone through multiple brake pads and the car has almost no mileage.
I had to have my brakes and rotors replaced. Having brakes replaced on other cars I have had, this sounds silly. I am not a stupid woman. I know something is wrong if you have brakes and rotors replaced this early. This car is my last dodge!!!
My front brakes went out at 16,000 miles 6 months ago. I had to replace the brake pads and rotors. Now at 23,000 miles my rear breaks have gone out (no prior warning, just all of a sudden constant squealing when I drive) and I've been told I again have to pay for new brakes and rotors. All of the expenses have been out of my own pocket, but I just was told yesterday to send my receipt for the front brake job to chrysler for a refund but that the rear brakes are not covered. I sent the receipt in but have yet to be reimbursed.
2009 dodge journey. I had to replace the rear brake pads at 18201 miles. This is ridiculous since I also had to replace the front brake pads and rotors at 16301 miles. Fortunately, I just got a letter stating I will get reimbursed for the front brake job. I wish they would also send me a letter telling me they will reimburse me for the rear brake job.
Tl* the contact owns a 2009 dodge journey. The contact stated that the brakes were exhibiting an unusually loud noise. The vehicle was taken to the dealer who diagnosed that the brake pads needed to be replaced and the rotors would need to be resurfaced. The vehicle was repaired but the remedy failed to repair the problem. The dealer then replaced the rotors and brake pads. The vehicle was taken to a local repair shop for a second opinion where the brake lines, both rotors and brake pads were replaced. The manufacturer was not made aware of the failure. The failure mileage was 10,693 and the current mileage was 24,700.
Brake failure on 2009 dodge journey sxt. Brake pads and rotors need to be replaced after 12,000 miles. I'm concerned about brake failure and the possibility of injury or death.
Rotors turned and pads replaced at 19,200 miles. Rotors started warping after first trip of over 200 miles. Rotors replaced at 26,000 miles. Started shaking after first long trip and then consistently after 2000 miles. Rotors replaced at 52,000 (using "best quality" wagner rotors) same results. Shaking, during braking, at highway speeds. This is a known issue at chrysler. I called chrysler customer service and was told that because I didn't use chrysler parts, and wasn't the first owner of the vehicle, there would be no assistance. This is a critical safety issue. When the brakes are applied, at highway speeds, the steering wheel shakes uncontrollably. My wife had to hit the brakes on a two lane exit, due to a car swerving into our lane and the combination of turning, with the steering wheel convulsing erratically, caused us to run off the road and almost have a very serious accident. But is it an accident when the manufacturer knows that the calipers are inadequate to safely stop the vehicle. Through research, I have found that the "sweep area" of the journey front calipers is one fifth the sweep area of other cars of this class/ weight. Please investigate. This is a definite safety concern.
Front brake calipers heat up so much that they've warped 3 sets of rotors. Rotors turned at 19,000. Replaced at 30,000. Start pulsing after first long trip. Replaced at 52,000, again, start pulsing after first long trip. This caliper design or material is defective. Dealer says it's driving style. Very wrong. I have 35 years as a driver/ mechanic. Can make front brake pads last over 50,000 miles on most vehicles. This issue causes extreme wheel shake at highway speeds. Can be especially dangerous when turning and braking. This is an issue with all dodge journeys equipped with optional 19" wheels. The calipers are too small,or of poor design, to dissipate the heat. I want to request these be recalled to fix this dangerous situation.
Complete break down of brake components for 2009 dodge journey. Brakes, rotors, and calipers all replaced at 14,600 miles due to defects. Not covered by full warranty.
I have an 09 dodge journey that has issues from day one. 1st the A/C broke. They fixed it that was only 2 weeks after I bought the car. The car was new and bought in 01/2009. At a little over 12000 miles my brakes were gone. I had to rotate rotors and put new brake pads. Ever since then I have had to change the pads (2 times the rotors completely all other times rotating the rotors)5 more times. I have called chrysler and all they have done is made the warranty to 36000 miles but that is not fixing a problem. I have gotten online and researched. I am not the only one having this problem . There are thousands of others and there are actually lawsuits out there for this reason. I was in a fenderbender in dec. 2010 and I can not help but wonder if I would have had brakes there were 100% if it could have been avoided.with all the complaints I am wondering how much it will take for a recall or something to be put into effect. I hope it does not take people getting killed for this to be corrected.
Tl* the contact owns a 2009 dodge journey. The contact stated that when applying the brakes, there was a loud grinding that caused the brakes to wear prematurely. The vehicle was taken to the dealer who replaced the rotors and brake pads at a cost of $50 and offered an extended the warranty. The manufacturer was contacted and a claim was file. The manufacturer advised that the claim would be escalated and the contact should expect a return call at a later date. The failure mileage was 18,000.
Inaug 2010, I had the brake pads changed barely a year after buying the car. The next month I had to have new rotors because they warped. A month later they were warped again, couldn't get them changed until mar 7, 2011. Exactly 30 days later they were warped again. Just had them and the brake pads replaced on may 8, 2011.
All four brakes on my 2009 dodge journey have failed after only 25,000 miles. Brake parts have broken and the front two brakes are considered under warranty but the back brakes are not under warranty. The dealership stated the car was unsafe to drive until the brakes were fixed. Donavan dodge in sierra vista arizona has repaired the brakes but the dealership is not taking any responsibility for failure of equipment for the back brakes. This type of failure placed me and any passengers in danger. I requested the broken parts for the brake equipment that was not under warranty. They have to send the ones under warranty back to the dodge corporation.
2009 dodge journey brakes and rotors are failing way before normal cars should. Based on my experience it was 25000 miles with no warning, I.e. Normal sound of brake pads wearing down. I had to pay to get all the rotors and brakes replaced out of pocket with no help from the dealer. I looked online and their are too many complaints of the same type for this to be a fluke. I believe someone could get in a major accident causing a death if this problem is not fixed and it seems dodge does not want to admit there is a problem yet.
Excessive front brake pad and rotor wear.
Car starts shaking at 70mph on highway, find out the brake pads are warped and need to replaced. This is second time in less than 12,000 miles. There needs to be a recall on chrysler brakes and their parts. The cost of having to keep replacing rotors,calipers,brake pads is too much for faulty parts.
I purchased a 2009 dodge journey in july 2008. When I took the vehicle in for an oil change at 8000 miles, I was told the brakes pads would need to be changed soo. By 12,000 miles the brake pads were completely worn and had to be replaced. By 46,000 miles the front brake pads had been replaced 4 times and the rotors were serviced as well as the rear brakes being replaced twice and the rear rotors were replaced once. The warranty did not cover any of these repairs. On april 29 at approx 10:30 the brakes gave out completely. They did not engage at all which resulted in rear ending a charter bus on a busy street. There weren't even skid marks indicating that the brakes had been engaged at all. To top it off, when we tried to move the vehicle off the road, the brakes wouldn't even engage enough to allow the gear to be shifted out of park.
2009 dodge journey front brakes (pads and rotors) completely worn out and needed replacing at 26000 miles. Hundreds if not thousands of complaints exist on the internet of similar owner reports. Brake issues pose an extreme safety concern with this vehicle. Chrysler is aware that there exists a problem with these brake systems as they have extend the brake warranty from 2 years 24000 miles to 3 years 36000 miles with a $100 deductible. After the warranty is up all owners will be faced with the full financial burden of brake replacement but of more concern and importance would be the danger of brake failures while driving causing injuries or death. Chrysler has an obligation to provide a long term solution to this problem prior to any injuries or death instead of just extending the warranty.
Premature brake wear due to inadequate brake system to the weight of car. 12k miles brake calibers locked up; 14,500 miles replaced from brake pads and rotors so bad had to be replaced; 26k miles again front rotors had to be turned. Now 3 months later 28k miles I need front and back brake pads and all 4 rotors turned. Can't handle the car on road for excessive grabbing of brakes and steering unable to hold onto when brakes applied. Dodge has had many complaints and law suits filed in nj. They just recently extended the brake warranty to 36k without no notification however, since I had already been told unwarranted and had to get brakes repaired on a weekend stranded and didn't use mopar parts they will not warranty and now telling me that the rotors are warped due to excessive heat. Yes excessive heat because their is a law suit due to inadequate brakes for the weight of the vehicle. Please help dodge journey owners and anyone on the road near them. Unsafe conditions, it is the new toyota. How many people need to die before corp. Are held accountable they know. The service mgr even acknowledge but states "he didn't design it, didn't build it or broke it".
04/10/11 the federal safety agency headquarters 1200 new jersey avenue, se west building washington, dc 20590 to whom it may concern. I am writing you in reference of the purchased of my brand new vehicle, a 2009-dodge journey se on june 08, 2008. This car beginning to have problems after it 6,000 miles having a numerous repairs since them. I submitted the car to the lemon law before the warranty time expired. Chrysler group denied it arguing that my car is running under the company expectation. Currently the car still has suspension problem and noises(such as brake noises, turn wheel noises and other). The car bouncing after 50 mp miles and every time that bumps on the street or on the highway the vehicle makes strongly bounces. The company states the bouncing and the noises are part of the cars manufactured. In addition to all the reported repairs, the seats get easily stain with any type of liquid and the black color of the interior is fading, I mean the black is becoming gray. I will submit any document that could support my claim if is required.
After 27,000 miles my 2009 dodge journey needs a set of new brakes for the front tires. I have had several SUV's to far surpass this mileage with no new brakes needed. After taking my journey to a local mechanic, I was told that 15 minutes before he had an identical 2009 dodge journey with the exact same problem. When I came home, I researched dodge journey brake problems online and was shocked at what a problem this was for journey owners. I think a recall should be demanded. My husband and I bought this car to buy american..... And this is what we get.
My wife and I were about an hour from home when the brakes on our 2009 dodge journey started squealing very, very loud. I pulled over as soon as possible, got under the car to check. I could not see anything specific and let the car sit idle for about 30 minutes. As soon as I started to drive again, at less than 5mph, the brakes started squealing again, just as loud. I drove to a nearby firestone facility, described the problem and the put it on the rack to check the brakes. The journey had 29,400 miles on it.......and the brakes were completely, totally worn out!! They brought the brakes and rotor for me to see and the rotors were badly grooved. They said they thought the brakes were too small for the size, weight of the vehicle and I tend to agree, especially after reading other complaints online. I was told it would have been close to an act of suicide to continue driving the journey and I agree. This is outrageous!! And from what I read, dodge is well aware of the problem but nothing has been done. I am now 08t $300, and could have been involved in a bad accident from failure of the brakes.
Heard rear brakes squealing and took journey to mechanic. Mechanics said the brakes were more worn on the inner pads than the outer pads. Mechanic said brake pads are suppose to wear evenly and this was a brake failure problem. He also stated the calipers need to be replaced and that was also unheard of with a vehicle that only has 40000 miles on it. He recommended taking the vehicle back to the dealer to have them fix since this was a brake failure problem and not just normal wear and tear.
I purchased my 2009 dodge journey new, in 2009. The vehicle now has 18,329 miles -- it's basically still brand new -- its still under warranty!!!!. Unfortunately, I have just had to replace all four (4) brake pads, and had all four(4) rotors resurfaced. This cost over $500 -- and the warranty does not cover this! It is my understanding that this is a known issue that the manufacturer is fully aware of. Still, there has been no recall issued, and no warning has been given to the owners (that there's a potential of an under-designed braking system on these vehicles. Apparently (my understanding -- you probably know better), dodge knows that the brakes on this vehicle are too small (?). If that is the case, then there is a problem that could lead to an accident. I have had other cars in my life, and have never had both front & rear brake pads and rotors completely wear-out in less than 20k miles. Even if the manufacturer installed pads that were too soft, or to thin, there should be a warning given to the consumer -- if for no other reason that the consumer not install the same pads as a repair. Moreover, after-market dealers, like midas, should be alerted -- because they continue to follow the manufacturer's recommendations for replacement pads. It is ridiculous to think that a company the size of dodge would put at risk, the safety of the very consumers that keep their company solvent -- if they're willing to sacrifice our lives (and the lives of our families) simply to "save face," then who will be left to purchase their future products? From reports I've read, other people have literally spent thousands attempting to fix their journeys. While I haven't spent as much as others, I should not have had to spend this type of money on a vehicle that's still under warranty.
Our dodge journey began having braking issues. A trip to the dealer revealed that at only 30,000 miles, the front brakes were basically non-functional. We needed to replace pads and rotors, which were far beyond machining, on the front and pads on the rear as well as having the rear rotors turned. This is unacceptable for a vehicle driven under normal circumstances with only 30, 000 miles.
Since purchasing my new dodge journey I have repeatedly been going back to the dealer's with the same issue. My vehicle keeps on vibrating and pulsating when braking. It is occurring between 3 to 4,000+miles and everytime I take it in it's just spin/cut rotors and replace pads. I even wrote an angry letter to chrysler and they made arrangements for a cust service rep to meet with the dealers to resolve issue. Which does help, but for only a short period of time they are not looking into the reason the brakes and rotors are being used up so quickly. Replacing the parts is great but for how long is chrysler going to ignore the overall problem. There is a problem with the braking system of this vehicle. I have numerous job records to show how many times I've been to the dealers and all that is happening is more of the same cut rotors replace pads. Only on my last visit was I made aware of a warrant extension for the same problem only now I have to pay a deductible. I called chrysler customer service and they made me aware of the fact that they extended the warrant based on complaints, but issued no recalls because the brakes are still deemed safe. I have been to the dealer's at least 6 or seven times for this issue and I have a hard time believing that all that's being done is an extension of warranty. What's going to happen after the three years. I have lost my personal time sitting in a dealership's and now it looks like my wallet will be taking a hit from deductibles everytime this issue arises. This is so aggravating.
I purchased a 2009 dodge journey in august of 2008. I have had repeated problems with rotor and brake wear. The rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. The first of which occurred just past 12,000 miles. This is when brake and rotor wear warranty ends. I have also had significant problems with the wiring sensor module, resulting in stability control and anti-lock brake light to come one. I also have power ports in the vehicle that do not work as well as a lift gate that does not lock. I currently have 48,000 miles on the vehicle and now have issues with leaking. I am unsure how water is entering the vehicle, possibly thru the air conditioning drainage system. The entire drivers side floor boards are wet as well as the built in cooler behind the drivers seat being completely filled with water within several days of emptying. This occurs when it is not raining or wet outside. I now have mold issues in the vehicle. Myself and my children have significant allergies and asthma. This vehicle is unsafe to drive. The electrical problems resulting in air bag failure are defiantly scary.
I have had the dodge journey for less than 2 years and it only had 28000 miles took it in for a noise coming from front of car. The dealer told me it needed front brakes and rotors and it was not covered by warranty. I took it to a local mechanic and he did the front brakes and rotors and said the back brakes and rotors needed to be replaced also and that he has never seen the back brakes with only 28000 miles that needed to be replaced. $700.00 on a car that isn't even 2 years old and still under warranty????? Not very happy with the car or chrysler the company. They need to put out a better product.
Purchase a dodge journey 2009. I inform the dealer that the windows were not coming down as they should. Didn't get fixed. The keyless remote was suppose to be with the car it wasn't, they installed a after market keyless remote, don't work correct. The brakes were squeaking and could hear air within the car when applying brakes. I was told that there's nothing wrong and it was normal. It has been 4 to 5 months later now its not starting . Contact chrsyler llc , told me I had to have it towed to a dealer , get diagnose , get it fixed and I have to pay for it all and they will reimburse half for the part , labor is all on me. The vehicle has done this no start problem 3 times in 2 and half days. Also notice that the steering column gets hot for some unforeseen reason . Inform the dealer I purchase my journey from , I was told that is normal. Still have the journey can't trade in back because I have no money , so I am stuck with it . Having it towed to dealer to get problem looked at and all expense is on me. What do I do . I think chrsyler will not repay me. I have to borrow money to get this done because this is my only transportation. I am scared that I might have a electrical fire while driving and will not notice it until it too late. What do I do. Please help in richmond va.
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