I had a complete brake failure and ran off the road, lost control and spun backwards striking a buried boulder bending my exhaust pipe, this was at 19k miles. Right front brake pads blew apart, towed into dealership, didn't work on it due to out of warranty and they stated it would be approx 1000 to fix it, took it to midas, spent 400, replaced front rotors and pads, at 23k miles, brakes worn down to metal, took to midas, said dodge problem, dodge would not work on it stating it was midas' issue. Got letter from dodge to fix brakes after 100 deductible, they replaced front rotors and pads, 2 days(two days later) brakes failed and ran through hwy interchange and almost got side swiped by a big rig. Pucker factor +20, taken back to dodge and spent all day there and they stated they turned rotors again on the back rotors but when I went around to the service bays, the front rotors and back rotors were off and they were replacing the brake pads again. This needs to stop and the only way dodge will do anything about it is for someone to be killed, it's not going to be me......
2009 Dodge Journey brakes complaints
Page 5 of 12: complaints 101 to 130 of 318, newest first, as owners wrote them.
Needed to replace brakes on all 4 wheels and needed 2 front rotors.
On 2 separate instances the brake calipers locked up and caused the brakes to smoke badly. The first time was in heavy traffic going slow and it was the right rear brake. A week later, also in heavy traffic, the left front locked up and started to smoke. In the second incident, the wheel was too hot to touch which I feel could cause the tire pressure to build up causing the possibility of a blow out at speed.
Tl* the contact owns a 2009 dodge journey. The contact stated that while braking at 55 MPH, the steering wheel shook. The vehicle was taken to a dealer, where the brake pads and rotors were replaced. The failure occurred at least four times and each time the dealer had to replace the rotors and brake pads. Also, the engine would take at least a couple of minutes before starting. The manufacturer was notified and stated that the contact should notified the federal safety agency. They offered no assistance. The failure mileage was 18,115 and the current mileage was 47,000. The consumer was informed, the vehicle had a history of premature wear of the brake pads and rotors due to them being too small and thin to handle the braking duties required by the size and weight of the vehicle. Updated 08/13/12
Tl* the contact owns a 2009 dodge journey sxt. The contact stated that without warning, the vehicle would not start. The exterior and interior lights work without any difficulties. The contact have to wait 30 minutes before the vehicle would start and over time it lost power and began to make a knocking sound. The brake pads and the rotors also began to wear excessively. The dealer was notified and stated that the vehicle needed a starter, brakes, brakes pads, rotors, battery, and struts. The dealers estimated repair cost was $2,000 at the contacts expense. The contact replaced the brakes, brake fluid, transmission fluid, and the front rotors for $738.23. The manufacture was not notified of the failure. The failure mileage was 30,000 and the current mileage was 80,000.
Brakes were replaced in november of 2011. Took car into dealer for oil change and now rotors and brakes need to be replaced again. On top of that the calibers are rocking back and forth. Roughly 3 months after the pads were replaced the same squeaking and scrapping noise can be heard when braking.
I am filing this complaint about my 2009 dodge journey sxt awd and its braking system. Since I have purchased the car new I have had to change the brakes three times. The car now has just under 50,000 miles. That is almost one brake job each year. The braking system for this vehicle is not adequate. This can pose a possible safety risk because the rotors can warp and cause loss of control of the vehicle in any braking situations.
The center for auto safety issued a release in aug. 2011 regarding brake problems with 2009 dodge journeys. I had brake problems in nov. 2011. I contacted the bob frensley chrysler dealership to inquire about brake warranty and was not told anything about the problems with 2009 dodge journey brakes. The release in aug. 2011 says chrysler had worked out a deductible plan where any brake work on dodge journey with mileage between 24,000 and 36,000 would not cost the customer more than a $100 deductible. I was not informed of this when I called the dealership and decided to get the brake work completed at budget brakes closer to my residence. I feel I should have been informed of this deductible program chrysler had implemented according to the center for auto safety release.
Ineffective brakes on the journey. They wear very quickly, shake the entire vehicle when stopping. I purchased the vehicle with 38,000 miles, now has 65,000 and I have put brake pads on the vehicle 3 times.
1/10/11 brought vehicle in for standard olf change and tire rotation (mileage: 18,399). San diego rancho dealership advised front brakes and rotors needed to be replaced. I diligently researched brake problems on 2009 journey and filed a complaint with chrysler corporate. Paid $50.00 deductible for front brakes. 5/12/12 brought vehicle in for standard olf change and tire rotation (mileage 27,154) again, san diego ranch dealership advised rear brakes pad needed to be replaced as well as turning the rotors - quote given of $305.00. Did my diligent research and will contact chrysler for resolution. Corporate is aware of the faulty design in this model. Noted on complaint dated 3/21/12 (redford, mi) corporate authorized rear brake replacement for deductible cost of $100.00 (corporate phone to file complain - 800‑992‑1997.
Since I brought my journey I had to get my brakes replaced several time & rotors replace, transmission sealant leak and recently when I was driving to work my tire pressure light came on and within minutes my tire was almost flat. I was able to just make it to a gas station and went to fill up my tire and my valve stem went all the way in and my tire went totally flat and lost all pressure. My car had to be towed and ended up spending $300 to get my front passenger and rear passenger side valve stems replaced. The service guy agreed that it was unsafe and I could of easily spun out if I lost all tire pressure right away. I have 2 kids and I feel unsafe to drive with my children in the car. On top of these issues my steering wheel continue to shake but I had it in to the service department a number of times and they said everything is ok. One of the instances they said the shaking was because of my routers and resurfaced them twice. Please help me. I don't know of my options but I am concerned for me and my family's safety with this car. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Engine fails to start. When I turn on the key nothing happens. After several turn of the keys finally there is ignition. Last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. I have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000. The ignition starting problem 3 times.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle was taken to an authorized dealer for routine maintenance when she was informed that the brakes would need to be replaced within 10,000 miles. Whenever the contact applied the brakes she would hear a loud squeaking noise. The front brakes were replaced. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 19,600.
I am concerned about the safety of my vehicle. I have had to replace the brakes 3 times and am going to need to replace them again. I only have 26,000 miles on the vehicle. I know the "sweep" area is insufficient for the weight of my vehicle from what research I have done. I am worried that the brakes might fail with my kids in the car or on the freeway. I know I'm not the only owners to have this problem. It is a persistent problem among dodge journey owners.
We bought this car used in 2011. We had an inspection done of the brakes by the dealership we bought from and were informed the brakes were in good shape. We have taken the vehicle to the local dodge dealership for regular preventive maintenance and they have told us the brakes are in good shape also. The last visit they told us the front brakes were completely gone. This after just 4000 miles. The electrical system is also failing. The vehicle at times just won't start or other times will shut done. We feel this vehicle is an accident waiting to happen and feel we have a lemon with no course of action and still 5years of payments.
Purchased date 7/3/2008- 4/3/2009- 3,424mi. Wiper blades had to be replaced. 4/8/2009- 3452mi.- replaced power inverter connectors because of recall. 6/22/2010-8,661mi.- hood arm came off, hood liner torn. Had to be replaced. 6/10/2011-13,082mi. Replaced both front door wiring harness because of recall. 5/18/2011-12,636mi.- small oil leak noticed by tech., was not oil leak so did not pursue further. 12/30/2011-15,258mi.- went in for oil change and tech. Noticed water leakage under car, said I had left ice in cooler compartment in back of drivers seat and it had melted and overflowed into carpet. I dried it up and on 1/16/2012 -15,382mi.- after alot of rain returned car to dealer , carpet and foam under drivers seat was water soaked again. Front and rear door gaskets on drivers side was replaced. Carpet was not dried so I had to return it on 1/24/12 to be dried. On 2/10/2012-15, 532mi.- water leaking inside again from rain. Tech foundbody seam imcomplete and pinch weld drain blocked. Repaired and water tested, said no further leaks detected. Carpet was not fully dried so I air dried. On 3/16/2011 -15,835mi.- returned car after raining . Water in car again. Now it is 3/26/2012 and nothing has been done except water testing. Working with dodge corp. And dealer has been very frustrating. Meanwhile I am without a vehicle and still payin for it. If there ever was a car called a lemon dodge journey 2009 is king of the lemons.
Had hard time bring car to a stop went to a dodge dealership to have them look at it.they said that it was so bad that I could not drive it until it was fixed ,it was not fixed until monday feb,28,2011 they charged me 50.00 dollars for the repair. Then on march 19,2012 had to go back to same dodge dealership and have them replace the rear brakes & rotors the car only had 31000 mile on it. They charge me 100.00 dollars for repairs said they did not know why the brakes and rotors gave out ,but would only charge me 100.00 for the repairs. There is no way that the brakes & rotors should wear out this fast they need to recall all journey's with this safety problems and put the proper size brakes on .
2009 dodge journey. Consumer writes in regards to issues with vehicle brakes *tgw the consumer stated the dealer replaced the front brakes. Then at 29,000 miles the rear brakes were replaced due to excessive squealing.
New 2009 dodge journey purchased in april 2009. September 2010 I was informed that the front brake pads needed replacement and the front rotors needed resurfacing with only 17000 miles on the car! $250.00 now today 3/19/2012 I am informed that the rear brake pads need replacement and the rear rotors need resurfacing and the front rotors need to be turned! Because chrysler issued a service bulletin stating the front rotors should not be turned, they should be replaced under the extended warranty (that we barely qualify for because our 3 years is almost up) it is recommended that we just replace the front brake pads again and replace the rotors. Total cost for brake pad/rotor related service #2 $400.00 with only 28750 miles on the car! So with only 28750 miles on the car both front and rear break pads and rotors have been serviced, the front set twice now!
Brakes making a scraping noise, multiple repair attempts. Told not to drive car until caliper and bracket fixed. Have already had to replace hub and bearings, caliper and bracket in front, front brakes and rotors and back brakes and rotors. Was told by the service representative at dealership that I would probably have to replace brakes every year.
Tl* the contact owns a 2009 dodge journey. The contact stated that the steering wheel would wobble whenever the brakes were applied. As a result, the contact had to replace the brakes and rotors every 15,000 miles. The brakes were replaced by an authorized dealer, an independent mechanic and by the contact herself. The authorized dealer informed the contact that the constant failure was due to the way she was operating the vehicle. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 15,000.
Brakes continue to go bad. Vehicle calls for numerous brake changes including the rotors as well. Dodge notified and nothing has been resolved. Also their valve stems are breaking in half in cold weather. Causing tires air to deplete within 8 seconds. I have the valve stem from my car that broke and the other was replaced earlier under warranty. If this valve stem was to break in half while at high speeds on the highway, someone could be killed.
Pads, discs and rotors need to be replaced at 22,495 miles on the vehicle.
Upon taking an exit ramp from the freeway I removed my foot from the gas pedal and placed it on the brake pedal. The traction control light came on and I immediately lost power, then I noticed the electronic throttle control light was flashing too. After sluggishly lurching my way to the side of the road I read that the manual said to place the vehicle in park and cycle the ignition. Upon doing this the lights went off and the vehicle appeared to function normally. Then, it did it again the next day under very similar circumstances, I removed my foot from the accelerator and applied the brake and both lights came on with a total loss of power and some lugging to the side of the road. If a semi had been behind us, there is no way he could have stopped soon enough to avoid a collision. I find numerous complaints about the etc on the internet, but nobody taking action. Does someone have to file a lawsuit first? Because I will.....
I have had to replace the brakes on my 2009 dodge journey 3 times since march of 2009, my car only has 35,000 miles on it. I feel that the brakes are defective and are not safe. They do not provide a safe driving enviroment.
On my 5th set of brakes & rotors on my 2009 dodge journey. The car only has 53000 miles on it. Chrysler refuses to admit there is a problem with the braking system on the car. I am now averaging replacing rotors every 10,000 miles. Very expensive and most importantly not safe. Please investigate this problem as chrysler extended the warranty on the brakes when we received a letter in july of 2011 to 36,000 miles. They know the brake system is too small for the car. There have been other electrical problems as well. I feel this car is a lemon. Thank you!
Tl* the contact owns a 2009 dodge journey. The contact stated that the brake pads and rotors wore down prematurely. An authorized dealer replaced the rotors and pads on four occasions in an attempt at duplicating the failure, but the failure continued. The failure mileage was 12,000 and the current mileage was 55,000.
Brake pads and rotors. Brake pads wear away way premature and rotors also wear to fast.
My front brake pads and rotors required replacement in may of 2011 at 34,795 miles. The driver's side front brake pad and both rear pads needed replaced by december of 2011, as well as resurfacing all rotors. The mileage at that time was approx 48,000 miles.
Tl* the contact owns a 2009 dodge journey. The contact was driving 20 MPH when the vehicle began to loose power abnormally. The brakes and power steering assist became inoperable, but the vehicle did not stall. In addition, the contact stated that the brakes were continuously wearing prematurely and had been replaced four times within a four year period. The vehicle was not inspected or repaired. The failure mileage was 63,000. The VIN was unavailable.
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