Power steering assist is not working. When your moving slow in the vihicle it's very hard to turn the steering wheel, when I took my dodge ram 3500 in for an oil change the dealership said that it was because the power steering assist is not working and that is why you are unable to turn the wheel while sitting or moving very slow. So it makes it almost impossible to pull out of a parking spot. I'm a disabled person so it's very difficult to pull in and out of parking spots, so I drive around to find spots that can be pulled straight into and out of.
2011 Dodge RAM 3500 steering complaints
Page 2 of 7: complaints 11 to 40 of 164, newest first, as owners wrote them.
Traveling at approximatly 45 MPH on smooth paved road. Suddenly shot to left into oncoming traffic. Resulting in serious injury. It also felt as if there was a sudden acceleration. However, everthing occurred in an instant. So, acceleration may just be perceived. Witness, following described same way to pd.
While driving at speeds between 50-70 MPH I have run across small bumps or holes that cause either front wheel to shake uncontrollably causing me to have to reduce speed dramatically or even stop to get it back under control. I understand this is called the "dodge death wobble".
Tl* the contact owns a 2011 ram 3500. The contact stated that the tie rod and ball stud failed. The contact stated that the vehicle was serviced per the federal safety agency campaign number: 10v657000 (steering), but the remedy failed to repair the vehicle. While reversing at approximately 5 MPH and turning the steering wheel, the contact heard a loud pop noise and observed that the tie rod failed. The manufacturer was notified of the failure. The failure mileage was 75,000.
The steering wheel comes off while driving.
We were made aware of the three (3) recalls and possible buyback on our 2011 dodge ram 3500 truck by "word of mouth"! We were never contacted about the recalls or the consent order-----we accidentally found out! We have had smoke coming from the engine compartment twice, once while refueling and once while the truck was in motion. We have noticed a bad and dangerous vibration from the steering! Even though we contacted fca regarding these problems, and my request for a copy of the buyback letter, I have received nothing except copies of the three (3) recalls, with n49 being noted as the most dangerous! Fca put me in touch with the fca resolution center, which is a 3rd party vendor for fca, and they are giving me the "run a round"! Two different people there have given me two different sets of "things" they will need in order to make an offer on our affected truck. I'm going to have to retain an attorney to get any kind of buyback on our vehicle. It is my belief that fca has no intention of buying back these vehicles! I have been in touch with fca since july 28th, to no avail!
Driving on highway at 55 MPH, truck shuts off, does and lose control. Starts back up but does it again.
A week after purchasing this vehicle, my wife complained about the steering not feeling right. As I continue to use the vehicle I notice some vibration on the steering wheel, but didn't think much of it being a problem because this is our first pickup truck and the stereotype is all pickup trucks ride ruff. Now some time have past and a few thousand miles later the steering vibration is getting worse and now I'm starting to suspect something is wrong. As I went underneath the vehicle to check the front suspension I notice the new tires which came with the vehicle when purchase was completely worn on the inside threads after 8k miles. I did some research on the net to find out that a lot of users of this vehicle are experiencing what's known as the (depth wobble). I first called dodge mfg. And complained about this issue and they inform me that this is an ongoing issue. They told me to bring to a dealer and gave me a case #. I brought the vehicle back to the dealer where it was purchased. All they did was a wheel alignment which they charge me and said they wouldn't replace the tires. Well this vehicle is still doing the same thing! Only 40k miles on this vehicle and we really are not happy campers!
While hauling a large load of hay, I was traveling at less than 10mph as I was applying the brakes to slow the vehicle to make a right hand turn on to another road. When I applied the brakes the steering completely went away and the vehicle would not turn at all. The brake peddle was very stiff and the brakes were not very responsive. I was able to get the truck stopped as I was heading toward another vehicle on the road. After coming to a complete stop and backing the vehicle up the steering returned and I was able to make the turn. I traveled approximately 2 miles down the road to my destination at a very slow speed and when I applied the brakes to turn I lost all steering again and the brake peddle was very stiff and not very responsive. I parked the vehicle and have not moved it.
Have experienced a wobble in the steering since new, especially when backing. Dealer could never duplicate it. While backing to the right in july it repeated, feeling like a wheel was loose. Again, on the highway on a right hand ramp at approximately 40mph it was so severe I had to slow down to 15 MPH to regain control. Every right hand turn afterwards it repeated, eventually doing it in both right and left lane changes. Dealer inspected and determined the front stabilizer was defective and was replaced. Test drive indicated a slight wobble, but improved. The following week the problem returned. I parked the truck as unsafe and contacted the dealer and took it in on the next monday. Upon inspection the mechanic "could not duplicate the problem". I refused to take it back until they corrected. The dealer kept it until thursday when they then state they could now feel the wobble and the mechanic thought it was the front axle hubs and parts were ordered. The truck was finished on that friday. They dealer stated the front drive shaft u joints were both frozen and were replaced. Note there is a notice on the engine cowling stating those joints had to be regularly lubricated using a needle grease fitting. The dealer performing the service says it is impossible to reach the spot without disassembly of the truck frame. Even though ram trained mechanics at dealers performed the lub per the service schedule it apparently has never been cared for. From the notice on the engine it is obvious that ram is aware of the problem and instead of correcting the design they placed a label telling the dealer to lubricate an inaccessible fitting. This is a dangerous defect in the vehicle.
From 45 to 70 MPH. If you hit a bump just right in the road it will cause the steering to violently shake and have to slow to 30 MPH to bring back to normal. Ball joints steering stabilizer track bar have all been replaced truck had been to shop for alignment. Tires were put on around 90k and truck had around 98k when death wobble started happening I do not feel safe hauling anything with this vehicle or having my family ride with me.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that while driving at various speeds, the contact noticed a vibration as well as an abnormal noise emitting from the steering wheel. The contact independently replaced the shocks however, the failure persisted. The vehicle was taken to a dealer who diagnosed that the steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.
Around september 2014 I was driving 45 MPH. The road I was on curved to the right. As I was coming out of the curve my steering wheel would not move back the the center position. I had to force it to the center position. A safety recall was issued by dodge to correct the issue. Ever since the the repair was made I have had to have my pick up aligned twice. The truck now has 63000 miles. Not sure what is going on. I will still buy ram trucks as I am a loyal customer but I am little leery of the steering system on this one.
The upper steering hose inner plastic tube becomes loose or breaks and lodges into the metal fitting which causes a loud hissing noise under the sterring wheel. Because it is also connected to the brakes, the pedal becomes unsafely soft. Dodge/ram needs to recall this as it a known issue all over the internet and becomes a real danger when braking hard or towing.
Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) two years ago; however, the parts needed for the repair were not available. The contact believed that the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.
I've been experiencing this "wobble" or vibration/shake issue for about a year in the front end. While driving down the interstate I hit an expansion joint and the front end shook and wobbled in a way that didn't seem right. I took it to the dealer the next day and asked for a full inspection. They said everything was fine. I continued to drive the truck and experienced the issue every so often and it kept getting worse. I thought it might be the front steering stabilizer so I changed it. No difference. I changed all 4 shocks. No difference. I thought maybe it was the tires which were close to the end of their mileage life. Still experienced the same issue. I took it to another dealer who inspected it and said it was the track bar. I asked if the failure could have anything to do with the tie rod recall and was told no. They replaced the part with my permission.the steering seemed tighter. At first it seemed to have solved the issue. A few months later I hit an expansion joint and got what people refer to as the "death wobble" - the front end shook so bad I had to slow down to about 30 miles and hour before it smoothed back out. I took the truck back to my regular dealer. They kept my truck 4 days - they said they took it out a few times and finally experienced the issue I reported. They said the drag link joints were loose. Again I asked if this could have anything to do with the tie rod recall and was told no. After a thorough test drive I still don't feel the issue is fixed - it's better, but not gone completely. I am headed back to the dealer in the morning. I know the roads everywhere suffer from lack of regular upkeep but I cannot understand how a truck with less than 80,000 miles could possibly need to have these parts replaced so soon - especially for the premium price I paid for the vehicle.
Tl*the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. While driving at approximately 30 MPH and making a left turn, the steering wheel seized. The vehicle was taken to a dealer, who repaired the vehicle under the federal safety agency campaign numbers: 13v529000 (steering) and 11v3500000 (steering); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Tl* the contact owns a 2011 dodge ram 3500. While driving at various speeds, the steering wheel became very difficult to turn. The vehicle was taken to the dealer, who diagnosed that the power steering gear box and the steering arm needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 75,000.
Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 13v529000 (steering) and 14v635000 (engine and engine cooling, fuel system, diesel); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 4/6/15*cn the recall was rectified. Updated 04/09/15
Tl*the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 13v529000 (steering) and 14v634000 (engine and engine cooling , fuel system, diesel) however, was unable to have the vehicle repaired within a reasonable amount of time. The contact attempted to call the dealer to secure an appointment but had not received any correspondence. The manufacturer was not notified of the delay. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 13v529000 (steering) and 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the parts needed were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact received a notification for the federal safety agency campaign number: 13v529000 (steering). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experience a failure.
Vehicle continues to exhibit extreme and uncontrollable front-end vibration when turning over a bump or groove in the road at speeds over 25 MPH ("death wobble") subsequent to the n49 recall finally being performed on said vehicle on 10/9/14. The vibration continues until the vehicle is slowed to a stop. This vehicle is used to tow a fifth-wheel trailer in excess of 18,000 lbs, which is understood to exacerbate this defect and cause a loss of steering control and crashes that would affect numerous other vehicles on the road at the same time necessarily resulting in serious injury and/or death to the occupants of those vehicles.
Tl* the contact owns a 2011 dodge ram 3500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the parts needed to do the repairs were not available. The dealer was contacted on multiple occasions and the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time to receiving the parts could be provided. The contact had not experienced a failure.
Was driving down street, stopped to back into driveway and steering linkage broke. This was a factory recall problem (n49/the federal safety agency 13v‑529). I have been on a waiting list for parts since february, 2014. I have been told the parts were backordered and I would be notified when parts were available. When my truck was sitting in their service entrance (via tow truck) they suddenly had the parts. I was told by a service writer at hoyte dodge, durant, oklahoma that they would not let him do the repairs until the dealership had it's own alignment machine. Had this broke at highway speeds, the result could have been catastrophic.
Tl* the contact owns a 2011 dodge ram 3500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering) and stated that the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
Received the n49/the federal safety agency 13v‑529 recall notice from chrysler sometime in jan. 2014. I took the truck to the dealership on feb. 17, 2014. I was told there was a limited supply of the replacement part(s) and they would have to put my name on a list, then they would contact me when the part was available and my name was next in line for the repair. In july 2014, I received a duplicate notice from chrysler. I called the dealer today (aug. 21, 2014) to find out if I was still on the list. My name is approx. 87 on the list remaining and they were only able to do 2 repairs a day, in part because their building is under construction for an expansion. I believe waiting over 6 months for a repair that could be potentially dangerous is unreasonable. In one week, 8/28/2014, I have planned (for several months) to go on a camping trip, with my trailer camper, and staying in a remote campground with no cell phone service. I will need to back into the camping space which usually has tight spaces to maneuver (the conditions when the tie rod is most likely to break). The person I talked to at the dealership told me that if the tie rod broke I would be moved to the top of the list, which was not comforting!
2011 dodge ram 3500. Consumer writes in regards to recall parts are unavailable to complete recall.
Tl* the contact owns a 2011 dodge ram 3500. The contact received a notification for recall the federal safety agency campaign number 13v529000 (steering). The contact mentioned that the manufacturer had exceeded a reasonable time for repair. The dealer was contacted and stated that only one part could be order per month. As a result, the contact was added to a waiting list. The manufacturer was made aware of the delay. The vehicle was not exhibiting the failure. ..updated 09-09-14
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