Driving thru death valley national park titus canyon, a 26 mile graded road, the power steering quit working. At the low speeds I had to drive, numerous switchbacks and slow going, is was almost impossible to the steer this new vehicle. I checked the belts, oil level and felt the pump to see if it was hot and all were ok. It took being parked overnite to get the steering to come back. It has been in the dealer since 01/25/12 and they have found nothing wrong. Contacted ram service meghan case # 21827429 @ 800‑763‑8422. As of now they just want me to pick up the vehicle, as nothing they can do. I do not want this to happen to someone else, as this is a very dangerous issue. I have found a simular issue on the dodge talk forum. I feel this steering pump is underdesigned. I do not know what to do as I do not trust this vehicle for me and my family.
2011 Dodge RAM 3500 steering complaints
Page 7 of 7: complaints 161 to 164 of 164, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge 3500 megacab 4x4. The contact was attempting to park and as he steered to the right, the front passenger side tie rod fractured. The vehicle was taken to the dealer where the contact was awaiting repairs. The manufacturer was notified of the failure and the contact was advised that the vehicle was not included in the recall associated with the federal safety agency campaign id number: 11v350000 (steering: linkages: tie rod assembly). The contact stated that the tie rod failure was an intermittent occurrence. The failure mileage was 17,000 and the current mileage was 31,149.
While driving down the hwy.upon hitting a pot hole or expantion joint the truck developes a violent shake and or wobble in the steering wheel and the entire vehicle shakes uncontrollably. My local dodge dealer replaced the sway bar shock on the sway bar arm and inspected the remaining parts on the front of the truck finding them in good condition. After the before mentioned work was performed the shake and or wobble is still present. It is truelly a "death wobble" as the driver has little to no control of the vehicle for a time and could easily become envolved in or cause an accident possibly being fatal. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
When making a right turn my 2011 dodge ram 3500 steering locked for just a second. No accident occurred but it did scare the daylights out of me. There was no control for just a second. This has no re-occurred but I have slowed down on my turns. I notified the dealer and have a appointment this next week.
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