Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign id number: 13v529000 (steering) and stated that the needed part was unavailable to perform the repair. The dealer advised that the remedy part would not become available until another twenty six weeks. The manufacturer was notified of the problem. The contact had not experienced a failure.
2011 Dodge RAM 3500 steering complaints
Page 5 of 7: complaints 101 to 130 of 164, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the power steering assist failed. The vehicle was included in the federal safety agency campaign number: 13v529000 (steering) however, the recall had surpassed a reasonable amount of time for repair. The dealer stated the part was not available for repair and that the part that they were using to repair the vehicles was also recalled. The manufacturer was notified. The vehicle was not repaired. The failure mileage was not available.
I contacted diehl automotive concerning the recall (n49/the federal safety agency 13v‑529) the left tie rod ball stud on this truck may fracture under certain driving conditions. This would cause a loss of directional control and/or crash without warning. The service man said that he could only get the parts from dodge at a rate of (1) per week. That means that I will have to go approximately one year before I get this repaired. This sounds like another gm screw up where it will take some lives before the highway safety administration is going to do something. It's now time to expose you all once again to the news media. Why would I have thought anything else from a government organization. *tr updated 07/28/14
Chrysler issued a recall notice in the middle of december 2013. We where instructed not to call until january 6, 2014. I called on the 8th and was informed that no parts where available. I called again today and was told the same thing by my local dealership and chrysler. On the notice it states " the left tie rod ball stud on your truck may fracture under certain driving conditions. This may cause loss of directional control and/or crash without warning." we use our vehicle everyday and also tow our race car trailer with it. I feel it is completely unacceptable that there is no parts available if chrysler issued the recall. I do not want to chance injuring myself or my family, or someone else on the road due to the carelessness of chrysler. I just want this changed before anything happens. This needs to be resolved and it doesn't appear that is happening anytime soon.
Chrysler has recalled tie rod ball stud (n49/ the federal safety agency 13v‑529) indicating my vehicle may crash without warning. Chrysler has not supplied the parts to fix the problem. Contact with chrysler has told me that no parts are available and no expected time as to when the parts will be available. This is unsatisfactory. The federal safety agency must ensure that chrysler corp. Is held responsible for its product. It has been two months since I have attempted to remedy the problem with no help from chrysler. Meanwhile, thousands of heavy duty trucks hauling thousands of pounds of cargo continue to operate on highways with the possibility of crashing as indicated by chrysler. This is unsatisfactory as chrysler is putting thousands of lives in danger by not fixing the problem they have identified. The federal safety agency, if not fixing the problem, is also contributing to the issue.
Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he received a notice for the federal safety agency campaign number 13v529000 (steering) and was informed that the part was not available. The manufacturer was not contacted about the issue. The contact had not experienced a failure. The VIN was not available. Updated 03/31/14*lj updated 04/09/14
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported november 2013, there should have been a remedy available before february 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 3/28/14*cn updated 04/24/14
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl-the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) and the contact was informed by the dealer that they only receive one part per week. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.lj
Tl - the contact owns a 2011 dodge ram 3500. The contact stated that he received a noticed for recall the federal safety agency campaign number: 13v529000 (steering) the contact was concerned for his safety since the recall parts were not available and if the failure occurred he could loose control of the vehicle. The dealer was contacted and they stated that there wait of 18 months. The manufacturer was made aware of the problem. The vehicle had not experience the failure. The current mileage was 2,000. Pm
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november 2013, there should have been a remedy available before february 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the federal safety agency campaign id number 13v52900 (steering) had exceeded a reasonable time for repair. The dealer advised the contact that the part was not available for repair and the contact had to be placed on a waiting list. The contact had not experienced a failure.
I have received a recall on this vehicle. I am on a list of 115 people to get this taken care of. I am told by the dealer that they are sent one replacement part a week. I have a trip schedule where I will be pulling a 5th wheel a long distance. I cannot cancel this trip. I leave end of march. With the schedule above I will not be able to complete this travel. Is it safe for me to take this trip and drive this truck pulling the 5th wheel????? Please respond and let me know what I need to do to get this part installed before I leave. Or tell me if they have to give me comparable truck to take my trip with while mine waits for replacement part. I will be interested to see if this is responded to in a manner that lets me know if it was read and taken seriously. Hopefully my faith in the government to keep me safe will not fail me.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the federal safety agency recall campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The contact experienced a tie rod failure and the dealer stated that the part was not available; however he was placed on a waiting list. The manufacturer confirmed that the dealer received one repair kit per week. The failure and current mileage was 16000.
I have received a recall for my truck n49/the federal safety agency 13v‑529 relating to the steering failure. I was mailed this recall in december of 2013 and in january 2014 made an appointment to have the problem fixed. I have now been told that the parts required are being held back and only shipped to each dealer 1 part every 7 days. I am presently #12 on my dealers list. This means that my truck will be on-safe to drive for the next 12 weeks not counting the time prior. This is unacceptable, especially now finding that chrysler was aware of the problem even before I purchased it. I need my truck this isn't a wish it's a fact! I have called the chrysler group recall assistance center and have been issued a case number. Steering failure could result in death not only to the occupants of the vehicle but other vehicle on the road. This is serious and needs to be addressed immediately. Presently I am having the vehicle inspected by my local dealer to insure the defective parts are not on-safe at this time. But there is no assurance that they won't be in the future.
Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) and stated that the part needed to repair the vehicle was unavailable. The contact was informed by the dealer that they only receive one repair kit per week. The manufacturer was made aware of the problem. The contact had not experienced a failure. ..updated 04-23-14 *bf the consumer stated the vehicle was repaired by the dealer. Updated 04/25/2014
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the federal safety agency campaign number: 13v527000 (steering) has surpassed a reasonable time for repair. The dealer stated that the parts were not available because the manufacture was only issuing one repair kit per week. The manufacturer was not contacted. The contact had not experienced a failure. Updated 3/12/14*cn updated 03/21/14
2011 dodge ram 3500. Consumer writes in regards to parts are unavailable to repair recall. *smd recall # 13v529000.
Tl* the contact owns a 2011 dodge ram 3500. The contact referenced the federal safety agency campaign id number: 13v529000 (steering) and stated that the required part was unavailable to perform the repair. The dealer stated that the remedy part would not become available until september 2014. The manufacturer was notified of the problem. The contact had not experienced a failure. Updated 03/18/14
2011 dodge ram 3500. Consumer writes in regards to the left tie rod ball stud recall notice. *smd the consumer stated 2 months after owning the vehicle, is when the problems started. The consumer and her husband did not like the way, the vehicle handled and steered. The problem was addressed to the dealer, at which time they were informed it was probably because the truck was a dually and they were not used to driving one and it would take some getting used to. Approximately 2-3 weeks after the visit, the consumer and her husband returned to the dealer to complain about the handling and steering. The dealer performed an alignment. They drove the truck for a few weeks, and they were still unhappy. April 2, 2012, the check engine light illuminated and the vehicle was returned to the dealer. The dealer reprogrammed the ECM. A month after driving the vehicle, the check engine light illuminated again. The dealer replaced the intake manifold heater air temp relay. The dealer then made an adjustment to the steering column. The consumer drove the vehicle for 2 more months, then the tie rod broke on the driver's side . The dealer replaced the outer tie rod end and re-aligned the front end. The consumer continued to complain about the handling and steering. The dealer then discovered the front tires were wearing on the outside front edge. It was determined the check engine light illuminated due to a blocked or incorrect air filter which was replaced and the codes were cleared. The consumers issues with the handling and steering were not resolved. In june of 2013, there was a problem with the steering column, where the consumer was unable to remove the key from the ignition. The transmission shifter was replaced. The consumer stated the tie rod broke for a second time. Chrysler determined after the original factory tie rod broke at 15,000, the replacement tie rod end and alignment were done improperly by the dealer. The improper replacement and alignment caused the front tire wear on the outside and the second tie r
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he received notification of the federal safety agency campaign number: 13v529000 (steering) in early january 2014 .the contact attempted to have the vehicle repaired but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500 hd. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and dealers were only receiving one part every two weeks. The contact felt that since the failure was reported in november of 2013, then there should have been a remedy available before january 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. ..updated 02/06/14 *bf ..update 04-10-14 *bf updated 04/24/14
Tl* the contact owns a 2011 dodge ram 3500. The contact received the federal safety agency recall id number 13v529000 (steering) and the remedy part needed to perform the recall repair was unavailable. The manufacturer was not notified of the problem. There are no failures at this time.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he received notification of the federal safety agency campaign number: 13v529000 (steering). The contact attempted to have the vehicle remedied but was informed that the part was not available. The manufacturer was contacted and confirmed that the part was not available. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available until april 2014. The contact felt that since the failure was reported november 2013, there should have been a remedy available before january 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency the federal safety agency campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experience a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he received the federal safety agency campaign number: 13v529000 (steering) and attempted to have the vehicle remedied. The contact was informed that the part was not available. The manufacturer was contacted and was unable to provide a time frame for availability. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the federal safety agency campaign number: 11v350000 (steering) had surpassed a reasonable time for repair. The dealer was notified and stated the part was not available for repair. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he received notification of the federal safety agency campaign number: 13v528000 (steering) in late december 2013. The contact attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure. Updated 03/12/14*lj the consumer still has not heard from the dealer. Updated 03/20/14
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