Tl* the contact owns a 2011 dodge ram 3500. The contact received a notice for the federal safety agency campaign number 13v529000 (steering) but was informed that the parts were not available. The contact had not experienced a failure. Updated 8/19/14*cn the consumer stated the recall on the vehicle was suspended permanently. Updated 8/28/2014
2011 Dodge RAM 3500 steering complaints
Page 4 of 7: complaints 71 to 100 of 164, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge ram 3500. The contact received the federal safety agency campaign id number: 13v529000(steering). The contact stated that the recall had exceeded a reasonable amount of time for the repair. The dealer informed that parts were not available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
I have been trying to get the steering recall on my dodge ram 3500 repaired for about 3 months, the chrysler corp. Representatives informs me that the part is not available. This recall has been effect much longer than 3 months. If this part breaks as the recall indicates the steering would be uncontrollable and could have fatal consequences. Does someone have to die before chrysler is required by law to repair the affected vehicles. I have made many calls and am told each time the parts are not available and they have me on a waiting list. I tow a 11,000 pound 5th wheel rv which I think adds to the danger of this part failing.
Tl* the contact owns a 2011 dodge ram 3500. The contact received a recall notification of the federal safety agency campaign id number: 13v529000 (steering) and stated that the part needed to perform the repair was unavailable. The contact was placed on a waiting list but the dealer was not able to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign id number: 13v529000 (steering). The contact stated that he was made aware that parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact attempted to have the vehicle repaired under the federal safety agency campaign number 13v529000 (steering), but was informed that the parts were unavailable for the repair. The contact was informed that the dealers were receiving one part per month. The contact felt that since the failure was reported in november of 2013, that there should have been a remedy available before may of 2014. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealer was receiving two parts per month. The contact stated that since the failure was reported in november of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
We got a recall notice n49/the federal safety agency 13v‑529 in dec.2013. I have called our dealer many times about this and all I get is that I am on a list, and the parts are not available. They won't give me an estimate of when this will be taken care ofd.
Tl*the contact owns a 2011 dodge ram 3500. The contact received the federal safety agency recall campaign id number: 13v52900 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice several months ago. The manufacturer was also contacted and could not provide an estimated date for when the parts would be available. There are no failures at this time.
2011 dodge ram 3500. Consumer writes in regards to the left tie rod ball stud recall notice. *smd the consumer was notified of a recall at the end of december. He contacted the dealer about the notice. At that time, he was informed he would be placed on waiting list, because they were only receiving one repair kit per week, per dealer. Recall# 13v529000.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he was concerned for his safety since the parts were still not available for the federal safety agency campaign number: 13v529000 (steering). The dealer was contacted. The manufacturer was made aware. The vehicle had not experienced a failure. The current mileage was 32,000. Updated 06/24/14*lj updated 06/25/2014 *js the consumer stated as of 06/13/2014 the vehicle was still not repaired. Updated 06/25/2014
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should be a remedy available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
2011 dodge 3500. Consumer writes in regards to left tie rod end recall issues. *smd the consumer stated the left tie rod end broke on march 14, 2014. Fortunately, he was in a parking lot and not on the highway. He called 2 different dealerships, where he was informed, the parts were not available. The consumer was able to find an after market tie rod, and had it installed.
I received a recall in the mail stating that the vehicle needed to be inspected, and that a failure could result in loss of control and crashing. Made appointment to have vehicle inspected. Vehicle was inspected and found that the left tie rod end needs to be replaced. The dealership informed us that the part was not available and was on "intergalactic backorder." I contacted chrysler and asked about a timeline and they stated that the arrival date of the replacement parts was uncertain. I asked if the vehicle was safe to drive since the tie rod is such an important part of the steering assembly and I was told that it was up to the discretion of the driver. I asked about them providing a loaner vehicle, beings that it is a safety concern and our family's primary vehicle, their reply was that they couldn't do that. I feel that it is a safety concern for my family and I, and that it is the responsibility of the chrysler company to repair the vehicle that I purchased from them, or provide a safe and comparable vehicle until the repairs can be made.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the steering wheel would seize when driving at various speeds. The contact later received notification of the federal safety agency campaign id number: 13v529000 (steering) but was advised that the parts were not available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair to be performed. The contact was no longer able to drive the vehicle due to the recurring steering failure. The failure and current mileage was 56,000.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign id number: 13v529000 (steering) but was informed that the parts were not available and that the dealer was receiving one part per week. The contact felt that since the failure was reported in november of 2013, there should be a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated recall the federal safety agency campaign number: 13v529000 (steering) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available. The dealer also stated that the contact was number 71 on the waiting list and the manufacturer was only sending one repair kit per week. The manufacturer was not notified of the delay. The vehicle was not repaired. There are no failures at this time.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated that since the failure was reported in november of 2013, there should be a remedy available before april of 2014. The contact also stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
2011 dodge ram 3500. Consumer writes in regards to tie rod ball stud recall notice issues. *smd the dealer informed the consumer, they were only getting one part, per week.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and the dealers were receiving one part every two weeks. Since the failure was reported in november of 2013, there should be a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign id number:13v529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and that the original parts were also defective. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
On 3/22/2012 dodge recalled and replaced a tie rod reported to be defective. On 7/ 3/ 2012 the replaced tie rod broke while driving, dodge replaced again. On 3/22/2012 the same left tie was again replaced. This is unacceptable. We are concerned and believe the tie rod components are under engineered . Accidents will happen as a result of this and dodge is replacing the defective critical steering part with another under engineered component.the threaded end of the tie rod ball joint I simply to small. We have had continual other problems with this vehicle including now at 60k mi. A blown engine. We have filed a lemon law suit and dodge rejected it.people were at great risk with these steering issues,please help.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that he received notification of the federal safety agency campaign number 13v529000 (steering) and was informed by the manufacturer that the part was not available. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and that the parts on recall were also being recalled. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that she received notification of the federal safety agency campaign number 13v529000 (steering) and was informed by manufacturer that the parts were not available. The contact had not experienced a failure. Updated 04/29/14 ma the consumer stated as of 4/16/14 the necessary part to repair the vehicle had not become available. Updated 05/2/2014
Was notified of recall chrysler n49, nhtsb 3v 529000, in dec 2013. Notice stated call your dealer in 1st week of jan 2014. I have been waiting now 3 months for part to come in to dealer. Was informed by dealer that the new part has been recalled. The dealer says they have been told by chrysler that when the parts are released by chrysler, only 1 part will be sent to the dealer every other week. My dealer needs over 200 to fill the order that are now waiting. Do the math, that means it will be over 7 years to fill the orders. Is this a safety issue or not. If it is, should I park the truck. Is nhtsb going to fine chrysler for not taking care of the recall. Can nhtsb force chrysler to replace my truck. If it is unsafe to drive.
Truck has been recalled 3 times now for the same problem. Steering tie rod broke while driving after the first recall in july 2013. The part got recall again in december of 2013 for the same part. To this day, there is no replacement part, and chrysler stated there is a danger driving the vehicle. This has been going on since new and I am afraid to drive the truck.
The truck has a death wobble and steering linkage n64 was schedule to be replaced by a safety recall by manufacture at the local dealership. I was put on a list around mid february because the dealership stated they could only get so many replacement parts a month. I called monday 10 march 2014 to get an update and was told that the recall was canceled by chrysler due to the part was not defective. I called chrysler national recall center and was told by them that other parts are the problem and the parts are on back order and I would be notified when parts are available. I do not understand how a part can be defective then declared not defective. Dodge has 1000's of these 3/4 and 1 ton trucks out there that the steering linkage may break at anytime. Most of these trucks are pulling 5000+ loads down the road. There should be something done about this issue before more people are killed by substandard parts used by the manufacture. No other manufacture has this steering issue with there trucks. I have enclosed a you tube link. (http://www.youtube.com/watch?v=z6h5eh261gw) (http://www.youtube.com/watch?v=bwvg63gp81u).
Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign id number 13v529000(steering). However, the part needed for the recall service was unavailable to perform the repair, as the manufacturer had also recalled the repair part. The manufacturer was notified. The contact had not experienced a failure.
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