I received a safety recall notice n49 / the federal safety agency 13v‑529. I took my truck to the dealer lake keowee dodge on 1/11/14 to be inspected. The dealer confirmed the part needed to be replaced on my truck. The dealer informed me that they were only allowed to order 1 of these parts every 10 days. The dealer informed me that there were already 10 customers ahead of my truck. This results in it being at least 100 days before the dealer could order the part for my truck. This is totally an unreasonable and irresponsible approach to correct a known safety defect. I request an explanation and prompt attention to this matter to insure my safety and the safety of everyone.
2011 Dodge RAM 3500 steering complaints
Page 6 of 7: complaints 131 to 160 of 164, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge ram 3500. The contact attempted to have her vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact stated since the failure was reported in november of 2013, there should be a remedy available before january of 2014. She was informed by the dealer and the manufacturer that there was one part being ordered per week per dealer. There are no failures at this time.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the federal safety agency campaign number 13v529000 steering had exceeded a reasonable time for repair. The dealer inspected the vehicle and advised that the vehicle tie rod was exhibiting the failure and needed to be replaced however the part was not available to performed the repair. Updated 02/27/14*lj the consumer was placed on a waiting list, and was informed there was a 6-8 month backlog. Updated 02/27/14
We received a recall notice from chrysler that our truck was recalled and needed a new tie rod to ensure safety. However, our chrysler dealer says that they are allowed to order only one of these necessary replacement parts a week. So since we were the 20th callers for this recall, we must wait about 5 months for this problem to be fixed! That is unacceptable for a potentially dangerous tie rod break!
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the federal safety agency recall campaign number: 13v529000 (steering) had surpassed the reasonable time for repair. The dealer was contacted and stated the part was not available. The manufacturer was contacted and was unable to provide a time frame for availability and stated one repair kit per week was provided to the dealers. There are no failures at this time.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that while driving approximately 65 MPH, the vehicle exhibited a loud pop sound as the steering wheel seized. The vehicle was towed to a dealer where the mechanic diagnosed that the tie rod was fractured. The vehicle was not repaired. The dealer stated that the part needed to repair the vehicle under the federal safety agency campaign number: 13v529000 (steering) would not become available until april 4, 2014. The manufacturer was made aware of the problem. The approximate failure mileage was 40,000.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that while reversing out of a residential garage, the driver's side tie rod fractured. The vehicle was taken to the dealer. The technician diagnosed that the tie rod was defective and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 35,000 and the current mileage was 56,000.
I was moving my truck in my driveway and as I turned my steering wheel to position the vehicle where I wanted to go the left tie rod ball stud completely broke which left me unable to steer the vehicle. This is the second time this has happened to this vehicle since it was purchased new.
Tl* the contact owns a 2011 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) and stated that the part needed to repair the vehicle was not available until april 2014. The dealer was unable to provide an expected date for the part to become available. The contact had not experienced a failure.
Power assist for brakes and steering is lost at approximately 20-25 MPH when slowing down for lights, turns, etc., requiring significant manual effort to control the truck. Power will return after accelerating from stop or slow turn but go out again when speed is reduced to 20-25 MPH.
I experienced the dodge "death wobble" on two occasions during a short drive yesterday. First was on an on-ramp to the right with a slight incline at a speed of approximately 50mph - denver area northbound c470 ramp to i70 eastbound. I crossed an expansion joint at a very slight angle to the vehicle, and immediately experienced a totally unexpected violent wobble in the front end with a near total loss of control. It was frightening! I lightly applied brakes with no immediate wobble reduction. I slowed, and at perhaps 30 MPH, the front end stabilized and I was able to continue. A few miles later on i70 I took the ramp - again to the right but on a modest incline this time - to highway 58 westbound. I was still wary and when crossing an expansion joint I again experience the same death wobble, not as bad, but I was expecting it and I was going a little more slowly. This is a scary design flaw with a popular name: "death wobble." the service writer that I spoke with at a local dealer wasn't even aware of this as a frequent issue (he owns the same model). There are a few aftermarket kits available to correct this flaw with beefier components at some considerable cost. My truck has only 16800 miles; the tires were rotated and balanced about 3k miles ago.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated after shifting into park gear, there was a loud thud noise. Upon returning to the vehicle and shifting into drive, the contact also heard a scraping noise. Upon inspection, it was found that the driver front tie rod had failed. The vehicle was taken to the dealer where the failure was confirmed. The manufacturer was contacted about the failure and informed the contact that the vehicle was not included in the federal safety agency campaign number 11v350000 (steering). The vehicle was not repaired. The failure mileage was not available.
Left tie rod end broke then broke again on the 3 nov 2013, this is the same end as the recall for ram made before mar 2011. Mine has broke two . This vehicle get poor fuel mileage ,and the heat exchange has broke ,the egr valve had to be replaced plus two sensor about $6000.for repairs in the last mo.dodge denies its there fault on the tie rod end .this is very unsafe. I need help my cell is [xxx] I don't have a home phone but have a fax number. We use the truck for over the road driving reason for high miles. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Backing truck in garage, steering tie rod broke cleanly off, lost all steering. No damage (other then broken parts). This is a known issue at dodge / ram but there is no recall issued covering all 4x4 truck (4x2 does not have this issue). Reading on forums (cumminsforum.com) and found out this is a issue that is fairly common but can creates very dangerous situations if happens at higher speeds. Truck is completely stock and goes to dealer for service every 6k miles.
"death wobble" - I hit a bump with the right front tire. I was doing 40-45 MPH at this time. The truck front end started to violently shake, and then the rear started to bounce. I was in the center lane when this happened with traffic on all sides. I applied the brakes and tried to steer to the right, the truck continue to go straight, and then started to go sideways to the left. Once my speed dropped below 5 MPH is when I regained control of my truck this incident was terrifying, and almost caused a serious accident. Are they (chrysler/ram) waiting for someone to die? If you search on this site for "death wobble" then filter 2011 ram 3500 you come up with 125 reports for the 3500 series truck from 2011 - 2013. That is 125 incidents. When is someone going to do something about this. I have reported this to chrysler, along with thousands of others, and we are getting no where.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that while driving 40 MPH, the contact heard an abnormal sound from under the rear of the vehicle as the vehicle jerked to the left. As a result, the contact crashed the front driver's side of the vehicle into a curb. The vehicle was not repaired and the manufacturer was notified. The VIN was not available. The approximate failure mileage was 61,000.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated after parking the vehicle she noticed that the tie rod fell to the ground and the two front tires turned inward. The vehicle was towed to an independent mechanic for diagnostic testing and the contact was informed that the tie rod would need to be replaced and the front end realigned. The vehicle was repaired. The contact was informed of a recall for the federal safety agency campaign number: 11v350000 (steering) but was told her VIN was not included. A dealer was notified of the failure and assumed the tow and repair cost. The manufacturer was notified of the failure. The failure and current mileage was 65,000. Updated 09/05/13
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that while in a residential driveway, the driver's side tie rod failed and separated from the vehicle. The vehicle was not taken to dealer nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000. The VIN was not available.
The left tie rod on the front drivers side broke. This was after the part had been recalled in march of 2012 which was taken in and serviced the same month per the notice. I was returning my fifth wheel to storage when the tie rod snapped. Backing in slowly no more than 5 MPH. Needless to say I refuse to tow my 5th wheel anymore with the ram 3500 as had it broke while on highway at a high rate of speed could have resulted in injuries and potential fatalities. I am trying to confirm if dodge has addressed this issue for 2013 as there are many others on forums that have had the same tie rod failures.
Tl* the contact owns a 2011 dodge ram 3500. The stated that while reversing the steering tie rod failed. The vehicle was towed to the dealer for inspection. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 43,985.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that while driving approximately 5 MPH, the driver's side tie rod fractured. The contact replaced the tie rod with an after market part. The contact referenced the federal safety agency campaign number: 11v350000 (steering) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was repaired. The approximate failure mileage was 43,000.
Traveling west bound on galen road in lafayette tennessee at 45mph I hit a small bump in the road and experienced a violent shaking in the front end that would not stop until I brought the vehicle to a stop I later checked the tire pressure which was good I believe there is a defect in the steering. Upon more investigation I found out the slang for this is called the death wobble.. After spending 60,000.00 on this truck I believe chrysler should be responsible for taking care of a permanent fix .
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that while reversing out of a parking lot, the tie rod fractured, causing the tire to bend inward underneath the vehicle. The contact mentioned that the vehicle had been inspected under the federal safety agency campaign id number: 11v350000 (steering). The vehicle was towed to the dealer and the technician was attempting to determine how to remedy the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 42,000.
Driving at night going about 60 MPH when all systems failed, no engine, no power brakes, no power steering and worst of all, no lights. Engine wouldn't crank, fuse box was making snapping sounds even with key out of ignition. After about 5 min truck started and I was able to drive it home, about 5 miles. Truck ran, but poorly. The next day I attempted to drive it to the dodge dealer, truck did same thing (complete system failure) after driving about 5 miles. I then had truck towed to the dealer. Naturally truck runs fine for service tech, they reset a bunch of codes, but could find nothing definitive. Unable or unwilling to do more. This fills me with absolutely no confidence. In 4 days I need to take this truck pulling a trailer from wa to az for work.
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that while driving 5 MPH and exiting a residential driveway, the steering wheel seized without warning. The contact stopped the vehicle and noticed that there was an unknown bar lying on the ground. The vehicle was towed to the dealer for inspection where they stated that the tie rod assembly failed. The vehicle was repaired. The manufacturer was notified but did not provide any assistance. The failure mileage was 17,400.
Driving on interstate hit an asphalt patch truck started shaking very violently had to come almost to a complete stop before it stopped.
2011 dodge ram 3500. Consumer writes in regards to safety recall notice concerning left tire rod *tgw the consumer stated the dealer only inspected the tie rod and tightened the track bar. Six months later the tie rod broke, which caused the consumer to lose control of the vehicle.
We purchased a brand new truck from a local savannah, georgia dealer in 2011. My husband was driving down the road and a tree fell on his 9 month old truck with only 12,000 miles on it. He had body damage only but the truck was rendered "totaled out" by the insurance company. We paid off the loan with the insurance pay off and then, after negotiations, we bought the truck back from the insurance company. We then had the repairs completed (again, body repairs only). The truck was inspected and given a "salvaged/rebuilt" title. Now...dodge is refusing us any factory engine/powertrain warranty, but more importantly they are refusing (along with the original local dealer) to repair the safety recalls on the vehicle. There are two recalls: (1) left tie rod end and (2) 2011 djd2 6.7l ECM flush. We are also to believe that the first most severe safety recall was put out before the truck was even in the crash. We have gotten no where with either dodge or the dealer through several phone calls and speaking with supervisors. Both dodge and the dealership are refusing to do any safety recall repairs on our vehicle because they say there is a restriction on our title which prevents them from making any repairs...
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the vehicle was repaired under the federal safety agency campaign id number: 10v657000 (steering: linkages: tie rod assembly) in march of 2012 however, the tie rod recently fractured while the contact was attempting to park. The failure and the current mileages were 42,000.
This truck has developed a dramatic shimmy/wobble in the front end when driving at freeway speeds 70 MPH and hitting bumps or expansion joints. Dealership has replaced steering damper but that did not fix the situation.
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