The contact owns a 2016 Ford Edge. The contact had received notification of the federal safety agency Campaign Number: 24V031000 (Structure). However, the part to do the recall repair was not yet available. The contact stated that when the vehicle was purchased, the windshield was cracked. The contact bought the vehicle and, after a while, contacted Safelite to replace the windshield. The Safelite employee removed the interior and exterior brackets on the windshield and placed a black tarp on the top part of the windshield. Most recently, the contact stated that after a rainstorm, water leaked inside the vehicle from the A-pillar. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 162,000.
Ford Edge water leak problems
17 of the 14,147 owner complaints about the Ford Edge describe water leaks into the cabin, most of them for the 2015 model year.
- owner complaints
- 17
- worst model year
- 2015
- typical mileage
- 65,000
By model year
- 20181
- 20162
- 20155
- 20143
- 20133
- 20101
- 20081
- 20071
Often reported together
Engine failure 2Won't start 1Windshield crack 1Slipping 1Overheating 1Check engine light 1
What owners say
The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, there was a cloud of white exhaust coming from the tailpipe causing an odor of exhaust to emit from the vehicle. The contact, an independent mechanic, had inspected the vehicle and noticed water leaking into the cylinders. The contact replaced the water pump, thermostat, and temperature sensors. The failure persisted. The contact stated that after some research, the contact learned it was a known failure that required the engine to be replaced. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was unknown.
The contact owns a 2014 Ford Edge. The contact stated that there was water leaking into the vehicle on the front passenger’s side of the vehicle, drenching the floorboard and causing a mildew odor inside the cabin of the vehicle. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 65,000.
The contact owns a 2018 Ford Edge. The contact stated that the dashboard lights were abnormally dim. The contact stated that after the vehicle was parked, the vehicle failed to restart. After waiting for a while the contact was able to restart the vehicle with the Push to Start button. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the electrical wiring underneath the rear panel was damaged due to water leaking into the compartment. The rear panel was replaced to prevent further failure. The contact was unsure if the wiring had been replaced. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 119,000.
The contact owns a 2014 Ford Edge. The contact stated that there was a puddle of water on the driver's and passenger's side floorboards. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: 15B21 (Pillar Water Leak) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was unknown.
Internal water pump failer - the water pump on my vehicle failed and began leaking. This is my wife's vehicle and if I had not noticed the issue (which is not easy to notice) then the water pump will leak water into the engine and cause the motor to lock up or seize without warning.
2015 ford edge. Consumer writes in regards to steering gear motor bolts safety recall. *ld the consumer stated the vehicle has had water leakage issue. Rain water would pool on the driver's side floor. The consumer requested to be reimbursed the cost of repairs for the steering gear.
Our water pump on our 2008 ford edge limited, suffered a breakdown which allowed water to enter the engine internally. The water mixed with the oil inside the engine causing a complete engine failure. We were informed it would cost $7,800.00 to install a new ford engine. At the time of engine failure the odometer showed 105,000 miles. The car was being driven in town at a speed of 35 miles per hour in the month of august, 2019. I noticed the air conditioning was blowing hot air so I glanced at the dashboard to see the engine temperature gauge registering h (hot). At no time did the "check engine" light come on to alert me of an engine problem. I had the edge towed to a garage where we were shown a bill for $7,800 to replace the entire engine due to the water pump bursting and leaking water into the engine which mixed with oil in the engine. We believe this engine failure was the direct result of the location of the water pump which was "internally" in the engine.
- bought a 2015 edge sport at gaudin ford, las vegas in may 2015 - had it serviced in aug 2015 for recall 15b21 a - pillar water leak inspection and repair - oct 2018 after a heavy rain, drivers side floorboards flooded - oct 2018 took to dealership to fix, they claimed it was water leaking in from the top of a repaired windshield. Had it fixed by safelite. - feb 2019, multiple days of rain in vegas ... Again, the floorboards flood, crackling in the speakers. - called gaudin ford multiple times (5-6) from service manager, vehicle rep, gm and head of service dept ... Calls not returned. - made two calls to fords customer service hotline in oct 2018 and again in may 2019 for help ... Both times said this issue is no longer covered by your warranty. - want ford to fix this origination issue from manufacture date (I have documentation that it was from the plant that the issue originated from) and I want the lack of customer service from gaudin ford to be addressed.
Water leak in the cab of the vehicle do to sealant gaps in a panel on the front driver side to the point were water was pooling on the rubber mats. I see that there were previous recalls for this problem however my vehicle was not included in the recall. I would like for my vehicle to be considered in this recall.
Related recalls
Structure: body: roof and pillars
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
- Risk
- If the vehicle has reduced lateral structural integrity, the occupants are at an increased risk of injury in the event of a side-impact crash.
- Remedy
- Ford will notify owners, and dealers will repair the windshield header, free of charge. The recall began May 18, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for the recall is 17C05.
Recall number 17V205000 · Recall details
Structure: body
- What is wrong
- Ford is recalling certain model year 2011 f-150, f-250, f-350, f-450, f-550, edge and lincoln mkx vehicles. During a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short.
- Risk
- If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire.
- Remedy
- Dealer will replace the body control module if necessary free of charge. The safety recall began on january 11, 2011. Owners may contact ford at 1‑866‑436‑7332.
Recall number 10V659000 · Recall details
Questions about the Ford Edge water leak
Which Ford Edge years have water leaks into the cabin problems?
The model years with the most reports are 2015 (5 complaints), 2013 (3 complaints) and 2014 (3 complaints).
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