Back up camera does not work. Screen either goes black or multitude of colors. Sometimes it flips to just see ground.
2016 Ford Escape driver assistance complaints
Page 10 of 10: complaints 251 to 276 of 276, newest first, as owners wrote them.
I order a nav upgrade from Ford $299, was unable to install it Ford said go to dealer, car was going to dealer for abs sensor bad and vehicle collision sensor bad, dealer fixed other two problems but couldnt upgrade nav and while dealer tried they killed the whole radio/sync/nav/handsfree turn the touch screen black and unresponsive. Now they want $1000 plus for APIM replacement. I could live without the navigation update but now Ford's sync update killed my APIM/sync/radio/handsfree and I cannot live without that.
Engine control computer malfunction is causing the engine, SYNC, bluetooth, brake lights, and rearview camera to malfunction.
Rear view camera stopped working almost a year ago, and out of no where the transmission stopped working. I recently just got an oil change and asked for the works to get my whole car checked out and that report as all the reports before it came back with no issues. So found it surprising that this happened.
Today- 5/22/2023 - Ford dealer attempted to perform sync3 software update from version 1 to version 3 as promoted and advertised by Ford Motor Co. This was performed by dealer after personal attempts at Wi-Fi and flash drive update processes failed. Following dealer attempted sync 3 update, no update could be accomplished and the synch 3 system is now not active- no radio, Bluetooth( hands free phone usage), no rear camera or safety alarm for potential obstacles when backing up. I was informed the issue is a common result due to defective APIM module. Yet Ford promotes/ provides the software updates ( free) thru their website/ dealers. I have filed a claim with Ford today and initially told there is nothing they can do, but I can purchase a new APIM module ($750) and have it installed ($300) that may correct this.
The contact owns a 2016 Ford Escape. The contact stated that the back over prevention camera failed to display the rearview of the vehicle correctly. The image appeared upside down or was flashing the image quickly. The contact took the vehicle to the dealer who was not able to find the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,547.
The contact owns a 2016 Ford Escape. The contact stated that the back over prevention camera had started to lose functionality intermittently. The contact stated that he previously had the camera replaced. The contact stated that the camera inoperable warning light was also illuminated intermittently. The contact had taken the vehicle to a local dealer, where it was not diagnosed but not repaired. The dealer advised the contact to call the manufacturer for assistance. The manufacturer had not been informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was approximately 165,000.
The contact owns a 2016 Ford Escape. The contact stated that the backup camera would intermittently fail to operate with a blank image on the screen. The dealer was informed of the failure and gave the contact an estimate for the cost of a new camera. The contact's wife called the manufacturer and notified the manufacturer of the failure. The contact’s wife was referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.
rear back up camera fails intermittently, blue screen says camera not available.
Backup rearview camera unavailable during parking while backing in.
We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.
APIM is currently inoperative - no rear camera view. No power to the unit.
Apim module shuts down in the middle of driving causing GPS, radio, back up camera and rest of dash to go black
Rear view camera doesn't always work when putting the car in reverse. It doesn't go blank, the monitor just remains as if it was going forward. Sometimes when it does work, it remains on while moving forward momentarily.
Back up camera don’t work when backing up.
APIM Malfunction; 2016 Ford Escape. The vehicle’s APIM is encountering issues that are causing the SYNC system, voice command, GPS, radio, Bluetooth, audio control, USB, HVAC, and rearview camera features of the vehicle to be impaired and/or fail completely.
The rear view camera is not working or works intermittently when the car is placed in reverse
Rear view camera work when the car is cold as soon I start moving and the car ( the motor) get hot is not working anymore
While driving fault engine service now light keeps coming on tool it to the dealership and they said it was a p1450 purge valve that needed to be replaced did that and the light keeps coming on and while driving it loses acceleration as if it wants to cut off and the car keeps cutting off when starting the car this has been an ongoing issue for 2 or more months
Jan. 24, 2019 power steering assist light came on had no power steering. Contacted langlade ford in antigo, wi took it there they told me I had to replace the epas complete system and it was done on feb. 1, 2019 at cost of $1683.41 as my 3 year warranty had expired. I wrote to ford in dearborn, mi about it, and received a letter from them on mar. 8, 2019 they stated "comments were received, documented and sent to their appropriate department". They need to have a recall on this as it is a safety issue and luckily I was able to drive it at all with no power steering I am fortunate it did not lock up on me. Thank you for letting me submit this, I know I am not the only one that's had this problem.
While driving on 85n in atanta, ga, while roughly driving at a speed of 65mph in the middle lane at 7am on friday, january 12, 2018, the battery light came on and the car shut completely off and with no warning! I take excellent care of the car with routine maintenance and have approximately 51k miles on it. For this car to turn off in the middle of morning rush hour traffic on an atlanta major interstate, not only endangered my life but the lives of hundreds of other drivers! Thankfully there was a gap in the traffic behind me so I was able to guide the car out of the middle of the interstate since while the car was still in movement but with no power. I barely made on to the shoulder. After sitting on the shoulder for over 30 mins, waiting on a tow truck, the car finally started back up. I still had it towed to the ford dealership where I purchased it and have my maintenance done on the car. After having the car for 3 days I was told that they can not "duplicate the error". Diagnostics were run on the car multiple times and no issues were found. This is unacceptable. It is not normal for a car to turn off in the middle of a major interstate and for the cars computer to not have a record of the shut down. In addition to that, what if it happens again but I am injured or injure someone else! I've looked at other complaints for the same type of vehicle and other motorists have experienced the same type of problem; the car turning off while driving. Something is seriously wrong with the 2016 ford escape and ford isn't properly addressing the problems!
Car suddenly started shuddering at 45 MPH, lost all power, service engine now light on, car was no responding to any actions .
I was driving my car and the awd and traction control lights come on and I get a message that they are disabled and/or inactive. I take the vehicle to the dealer and they get a code. They reset it and it fits not go back on. Ok. A week later I'm back in with the same warning, plus I lost hill assistance. They get the same code and want my vehicle to try and make it happen again, why!? They put 800+miles on my cat and said nothing happen. Yet not even two days and I got the awd and hill assistance warning again!!! At the time these sensors went, I was only doing around 5-10 MPH.
While driving at highway speeds (roughly 70 MPH) my vehicle completely turned off with no warning and said "engine fault. Service now". By the grace of god I did not get rear ended. I successfully restarted the vehicle and made it home. The same thing happened the next morning, this time on city streets going roughly 20 MPH during rush hour. Against, I was beyond lucky to have not gotten injured or worse and there was no warning again.
I was cruising at about 35-40mph on city street. Suddenly the motor practically quit. The vehicle immediately slowed down to about 5 MPH. The "stability control" warning light came on. Luckily, there were no vehicles behind me on that 9:20 pm sunday 7/24. The problem was solved after doing what the manual advised: turn off the motor, restart (after a few minute at least, I found out). The next morning and after starting the motor, the check engine light came on. I had ford dealership check the vehicle that morning.
Brought 2016 in november 2015 and check engine light was on and off on streets or highway and stayed on always. Truck been in the shop since 3/22/16 til 4/13/16 than 4/19/16 til date. Reasons replaced computer PCM, repaired wire twice, replace chips, replace wire again. Mccarthy ford and regional manager not good with follow ups or good faith agreement.
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