The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 80,000.
2016 Ford Escape driver assistance complaints
Page 2 of 10: complaints 11 to 40 of 276, newest first, as owners wrote them.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the back over prevention camera was blank and failed to operate as needed. The message that the camera was unavailable was displayed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 109,540.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the rearview camera displayed a black screen. The failure mileage was 100,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The contact stated that the failure posed a significant safety hazard due to a pre-existing neck injury. The dealer was contacted several times and confirmed that parts were unavailable and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 55,000.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flickered. In addition, the contact stated that occasionally the rear-view camera displayed an upside-down image. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with the rear-view camera failure. The contact was informed that the rear-view camera needed to be replaced. The contact was informed that parts were not available. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 50,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image or a blank screen with the message "Camera Not Available" displayed. Two dealers were contacted about the recall and informed the contact that parts were only available for Mustang model vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 45,100.
The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rear-view camera displayed a blank, distorted, or upside-down image. The message "Camera Unavailable" was intermittently displayed. The dealer was notified of the failure, and contact was provided an estimate for the repair; however, the contact declined the repair. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 110,000.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted and made aware of the failure. The contact was informed that the part was unavailable to repair the vehicle. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part was unavailable for the recall repair. The failure mileage was approximately 65,000.
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact’s wife stated that the rear-view camera displayed a blank screen with the message “Camera Not Available” inverted. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and stated that parts were only available for Mustang vehicles. The dealer had been contacted on several occasions and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera displayed a distorted image. The contact stated that the failure was persistent. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The dealer was notified of the failure. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 28,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while reversing, the rearview camera screen display was black. The vehicle was taken to a local dealer, where the failure was confirmed. The vehicle was then taken to Pacifico Ford(6701 Essington Ave, Philadelphia, PA 19153) for a second opinion. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part needed to complete the recall repair was not available. The contact stated that while reversing, the rearview camera became inoperable and displayed a blank screen, resulting in a collision with the stairwell of the contact's residence. The vehicle was taken to an independent body shop for body repairs. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000.
The contact owns a 2016 Ford Escape. The contact received a notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while geared in Reverse(R), the rearview camera would fail to display a clear view image as intended. A message "Rear Camera Unavailable" was displayed. The local dealer was contacted and the failure was confirmed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 78,000.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera was intermittently inoperable and displayed an inverted, cloudy, or flickering image. The contact received notification for the federal safety agency Campaign Number 25V695000 (Back Over Prevention); however, the parts needed to complete the recall repair were not yet available. The dealer was contacted and informed the contact that parts were currently available for Mustang models. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a recall remedy. The manufacturer was made aware of the failure. The approximate failure mileage was 161,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera was intermittently inoperable. The message "Camera Unavailable" was displayed. The dealer was contacted, and it was confirmed that the recall remedy was not available. The failure mileage was 99,000.
The contact owns a 2016 Ford Escape. The contact received a recall notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the repair were unavailable. The contact stated that while reversing, the rearview camera displayed a brief and intermittent image. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with the recall, but the parts were unavailable. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Escape. The contact received notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in Reverse(R), the rearview camera intermittently failed to display a clear image. The dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by the dealer. The failure mileage was approximately 92,000.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flashed on and off. The contact stated that the failure was intermittent. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 59,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed an upside image, and an unknown message was displayed. The vehicle was taken to the dealer where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera needed to be replaced. The vehicle was repaired. The dealer was contacted by phone. The contact was informed that parts were unavailable to repair the vehicle and the failure reoccurred. The contact later received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 100,000.
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera displayed a blank screen, and then the message “Camera not Available” was displayed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to so the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera went blank and failed to display the image of the rear of the vehicle. The failure became persistent over time. The dealer was contacted and confirmed that the part was only available for the Mustang model vehicles. The manufacturer was made aware of the issue and confirmed that the part was not available for the vehicle. The failure mileage was approximately 115,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a distorted image that remained on the display screen for approximately one minute while driving ahead. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 110,000.
Ford had a recall for backup camera issues issued 10/13/2025. It’s been almost 1 year and no remedy. What is considered a reasonable timeline for this? Is there any way to expedite Fords process to get the parts in for the recall? Any information you can provide will be helpful. Thank you.
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rearview camera image intermittently operated, and the message “Camera Not Available” was displayed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 86,050.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that upon reversing the vehicle the rear-view camera was distorted. The failure mileage was 85,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera was inoperable. The dealer and a second dealer, Town and Country Ford, LLC ( 6015 Preston Hwy, Louisville, KY 40219), were made aware of the failure but confirmed that parts were not yet available.
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