The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera displayed a blank image, nearly causing the vehicle to crash with another vehicle. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 171,237.
2016 Ford Escape driver assistance problems
276 complaints (23% of all complaints for this car). Typical mileage when it fails: 85,000. 9 crashes reported.
- owner complaints
- 276
- of this car's complaints
- 23%
- typical mileage
- 85,000
- crashes
- 9
- recalls
- 1
Which part fails
- Rearview system braking18
- Warnings13
- Sensing system: camera12
- Blind spot detection3
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Escape driver assistance problems in other years
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- Risk
- A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 14, 2025.
Recall number 25V695000 · Recall details
What 2016 Ford Escape owners say
Most recent owner complaints, unedited.
I received a notice in XXX that the rear camera was subject to a safety recall 255A9, and that parts were not available yet to fix it. Over 1 year later, I am experiencing more frequent intermittent issues with the rear camera not operating. I called the local Ford dealer today and was told that they still do not have the parts. This is unacceptable. Why can't the government lean on Ford and make them take care of this safety hazard? [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in reverse, the rear-view camera screen displayed a blank or distorted image. The dealer was contacted and informed the contact that parts to perform the recall repair were not yet available. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time. The failure mileage was 90,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed a distorted image. The manufacturer was notified of the failure by phone and confirmed that parts were not yet available. The failure mileage was 25,000.
The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera failed to function as intended. The dealer was contacted and made aware of the failure. The contact was offered the option to pay out of pocket for the repair and be reimbursed by the manufacturer when the parts became available. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 60,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted on several occasions. The failure mileage was approximately 108,806.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flashed off and on. The failure was a persistent failure. The dealer was contacted and made aware of the failure. The contact was informed that parts were scheduled to be available by October 2026. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 68,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V69500 (Back Over Prevention). The manufacturer was contacted and the contact was informed that a letter would be sent when parts were available for the recall repair. The dealer was contacted but provided no additional assistance.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While reversing, there was a delay in the back over prevention camera displaying an image, almost causing the contact to reverse into a pole. The failure mileage was 119,000.
Questions about the 2016 Ford Escape driver assistance
Does the 2016 Ford Escape have driver assistance problems?
Owners have filed 276 complaints about the driver assistance of the 2016 Ford Escape, 23% of all its complaints.
At what mileage do 2016 Ford Escape driver assistance problems start?
The typical (median) mileage in owner complaints is 85,000 miles.
Was there a recall on the 2016 Ford Escape driver assistance?
Yes, 1 recall: 25V695000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Escape have the most driver assistance problems?
The Ford Escape model years with the most driver assistance complaints are 2016 (276 complaints), 2015 (192 complaints) and 2020 (103 complaints).
Other 2016 Ford Escape problems
Transmission 323Engine 249Electrical 95Steering 73Fuel system 72Acceleration 32Wheels 32Airbags 25Body 21Brakes 21Visibility 20Suspension 7Lights 6Seat belts 5Seats 2Tires 2
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