The contact owns a 2016 Ford Escape. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact stated that failure was experienced while reversing, the rearview camera was flashing or there was no image displayed. The failure mileage was approximately 62,000.
2016 Ford Escape driver assistance complaints
Page 6 of 10: complaints 131 to 160 of 276, newest first, as owners wrote them.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the back over prevention camera failed to operate. The image displayed previously was inverted. No warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were not available for the recall repair. The dealer informed the contact that the recall repair was being performed on Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera screen displayed an upside-down image. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact was informed that the part to repair the vehicle was unavailable. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2016 Ford Escape. The contact stated that while reversing into the garage to park the vehicle, the back over prevention sensor failed to alert the driver of the proximity to the wall and the vehicle almost struck the wall. The contact stated that dealer was contacted about the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera displayed a blank image. The approximate failure mileage was 30,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number 25V695000 (Back Over Prevention). The contact stated that the rearview camera was inoperable approximately 90% of the time, reducing the driver's ability to safely reverse. No warning light was illuminated. The local dealer was contacted to schedule the recall repair appointment; however, the dealer advised the contact that the parts were only available for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
The contact owns a 2016 Ford Escape. The contact stated that while in reverse (R), the rearview camera displayed a blank image with the message "Camera Not Available", requiring the contact to continuously push a button for the rearview image to be displayed as intended. The contact stated that the vehicle could not be traded-in due to the recall. The contact received a recall notification letter for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The dealer was contacted and informed the contact that the remedy was currently available only for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed that a second notification would be sent once the parts became available. The failure mileage was approximately 63,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank image. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 125,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall in which the rear backup camera had failed to operate while driving in reverse. The failure mileage was 28,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall. Also, while operating the vehicle the steering wheel had experience severe jerking making the vehicle difficult to steer and control. The cause of the failures were not yet determined. The failure mileage was 150,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25v695000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that when in reverse, the display for the back over prevention camera would show a distorted image or show the message, "Not Available." The dealer was contacted and persistently confirmed that the remedy was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000.
See attached document for complaint.
The contact owns a (YMM) 2010 Hyundai Elantra. The contact received notification of the federal safety agency Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure.Â
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention), however, the part to do the recall repair was not yet available. Multiple dealers were contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25v695000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that when in reverse, the back over prevention camera would fail to activate. The contact noticed that the camera would turn on when they were backing out of their driveway, when reversing in traffic, or backing out of a parking lot, the camera would fail. The failure seemed to occur when other vehicles were nearby. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000.
The rear backup camera is malfunctioning; I researched vehicle recalls and found Ford does not have a remedy for this recall. This puts my family in a dangerous situation when backing the car up. I have damaged the vehicle while driving in reverse and lucky to have not sustained injury from this occasion. Why has Ford not come up with a remedy and has not been held accountable.
The contact owns a 2016 Ford Escape. The contact stated while reversing, the rear view camera display blinked on and off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, the federal safety agency Campaign Number: 25V695000 (Back Over Prevention) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Escape. The contact stated that the rearview camera would display a distorted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The contact then received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the recall part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 150,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford Escape. The contact received notification of the federal safety agency Campaign Number 25V695 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage was 85,000. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image would appear intermittently and would appear on and off. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention), however, the part to do the recall repair was not yet available. The vehicle was take to the dealer where it was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 68,000.
I received this recall notice in October 2025. I contacted [XXX] in Marion, Ohio to take care of the recall. I was told at that time that they did not have the parts to do the recall. So, I called back January 28, 2026 and was told the part was not available. I then called in March and inquired and was told the same thing. So, I phoned again on April 27 and was told that I would have to make an appointment for the recall. Since my husband was going to be taking care of it, he called the next day to schedule an appointment. An appointment was made of April 29 and they said they could come to our house to do the recall. No one showed up on that date. So, we called on April 30 to see why. They said the tech called in sick and would contact us when he was back. We waited until today, May 6 and called them back as no one had called. TODAY, they tell us that there is no active recall on our car.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera would display a distorted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact stated that the infotainment screen kept flashing on and off, which caused a distraction. The local dealer was contacted and confirmed that the recall part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25v695000 (Back Over Prevention); however, the parts for the repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The back over prevention camera would fail intermittently, and when working correctly, the image would only show briefly before blacking out. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2016 FORD Escape. The contact stated while operating the vehicle he stated that the rearview camera is completely off and will not operate. The contact received notification of the federal safety agency Campaign Number: (The contact received notification of the federal safety agency Campaign Number: (example: 20V315000 (BACK OVER PREVENTION) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 82,228.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rearview camera went black, worked intermittently, and displayed upside-down images. Additionally, the contact stated that on several occasions, the camera activated inadvertently while the vehicle was in reverse(R), drive(D), or neutral(N). The vehicle was taken to a dealer, but it was not diagnosed or repaired. The contact was advised that parts were not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a blank image. The dealer was contacted and confirmed that parts to do the recall repair were not yet available. The manufacturer was not made aware of the issue. The failure mileage was 162,858.
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly and only intermittently operated. The contact stated that the rearview camera image occasionally appeared while the vehicle was moving forward. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the message to take the vehicle to the dealer for service was displayed. The vehicle was taken to the dealer; however, the contact was informed that parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
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