Door hinge broke and caused window motor to fail
2020 Ford Escape body complaints
Page 10 of 24: complaints 251 to 280 of 671, newest first, as owners wrote them.
7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.
My driver's side door suddenly made a loud cracking/popping noise when I opened it and then was a little difficult to close. Later when I opened my driver's side window it got stuck and wouldn't go up or down. I took it to my mechanic who said the door hinge had broken free from the body of the car. I then took it to the local Ford dealership who confirmed this is the case and also mentioned this was the second 2020 Ford Escape to be brought in that day for the exact same problem. They were unable to fix it at the dealership and said I need to go to an auto body repair shop to have a new hinge welded back on. Upon doing a little research I discovered that this is a very common problem with this year/make of vehicle.
Spot welds on the driver's side (left) door have failed, teh welds hold the door limiting arm attachment . Documented in the federal safety agency ID Number: 10201603 Manufacturer Communication Number: SSM 50150 Car has <30,000 miles and is a family vehicle, not high use nor commercial. Failure was recent <2 weeks after noises first appeared. All welds are noticeably failed from the outside of the door.
When opening and closing the driver's door, it makes a creaking sound. It will not open completely and will not stay open. In addition, the power windows seem to be affected. I have taken it to a dealership and they report that the door hinges welding has failed.
Driver side door randomly started popping, hard to close completely, and driver side window struggling to roll up and down
Door hinge on drivers side makes a popping sound and is hard to close Also drivers side window won’t roll down Took the car to dealership and they are checking with Ford to see if the car is covered under the warranty
The contact owns a 2020 Ford Escape. The contact stated while opening and closing the front driver's side door, there was an abnormal popping sound coming from the door as if the door hinge was fracturing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to the federal safety agency Action Number: PE23013 (Structure). The failure mileage was approximately 26,000.
The driver's side door started making a strange squeaking noise a few months after I bought the vehicle. After about 3 months the door made a serious creaking noise and started to have issues closing. I inspected the door and found a hole in the metal where the weld spot is.
The driver's side door makes a popping sound when you open and close the door. The car was not involved in any accident and the mechanic stated it was a door hinge weld issue
A few weeks ago, the drivers side front door of our 2020 Ford Escape began to make a popping sound upon opening and closing. The issue has now progressed to the door being nearly impossible to open, and the window will not go up and down. The issue seems to be related to what is described in the NTHSA bulletin SSM 50150.
My driver side door starting making cracking sounds when opening and closing then would not close. Got the door to close finally and took to Ford. They said it was something to do with the welds on the door. They originally told me that I would have to pay to have it fixed. Because I purchased the extended warranty I was told it would be covered under that. They told me I would need a new door and that they were on backorder. 9 months later and multiple unreturned calls and I find out they never ordered my door. My door swings open as soon as it unlatches and window doesn't go down.
The Spot Weld on the Driver side door is broke. based on information read this is an issue on this vehicle where the hinge breaks where the spot weld is suppose to hold. Has to be replaced and cost is $2400. Dealership said they have repaired a lot of these doors/Hinges. Asking to pay $2400 on an issue that Ford knows. They have a notice 50150 fro the federal safety agency that it is a known issue . Looking to help in reimbursing . per the site--- the spot welds' failure in the door's arm. In interviews with owners, the federal safety agency learned of 25 "minor injuries" and 1 report of "minor property damage." Some people have reported a popping noise when the door comes open and say that the door can be unable to latch when closed or can suddenly come open when it had been closed. According to the safety agency's investigation document, the problem is believed to be faulty spot welds in the check arm attachment points on the doors.As one example, an owner reported to the federal safety agency that "The driver side front door made a creaking sound, could not be opened, and the window would not go down. The internal weld to the door failed."
Drivers front door started making popping noises. Called Ford dealer where car purchased and they said it just need hinges sprayed with WD40. I did and no change. Went to local mechanic and when I opened the door to show him it popped but then wouldn’t close. He said the welded holder for metal rod broke. Took off door panel to get it to close and now I have car with no door function, door opener, window opener, and door interior panel now in my back seat. Dealer won’t look at for 3 weeks.
The driver door creaks and wines like it is going to fall off or break off when you open it The passenger side door is also starting to do this. I took it to a dealership who told me to go to a auto body shop. They told me it should be a recall and do not pay for the repairs.
My car door doesn’t open and close properly due to a problem with the door due to faulty spot welding. It doesn’t open or close properly. From what I see, this is an issue with many 2020 ford escapes. It also causes the window to not go down more than an inch. It could cause the door to open while driving but ford won’t seem to fix this issue unless I buy a whole new door.
The check arm part of the door hinge is literally breaking off. It appears that the welds are failing and now the door won't close properly. I'm worried that the door may open on it's own or that it may open unexpectedly while I'm driving. The dealer says it is out of the 3/36k warranty period and will cost over 2500.
DRIVERS SIDE FRONT DOOR CHECK ARM ATTACHMENT POINTS ARE BROKEN AT SPOT WELDS - The door dose not close properly. - Authorized Ford Dealer Charles Gabus Ford in DesMoines, Iowa confirmed the problem
defective spot welds at the check arm attachment points on the door on drivers side. Window does not work anymore because of it. Body shop said they have never seen anything like this and that it was not welded at all
The 2020 Ford Escape was purchased new in March of 2020. The door welds are breaking in the driver's door is the problem. The door does not open or close properly now. It must be slammed to get it to close. The window in that door is twisting in the track so it can't be used. Dealer (Blackwell Ford) identified problem but claimed dealer not responsible and vehicle is out of warranty. (26124 miles on vehicle after1-1/ 2-years of covid shut down.) Ford's customer service department says vehicle is out of warranty and would be no assistance. I think the vehicle should be repaired/replaced at the manufacturers expense! Dealer quoted me a cost of $ 3,000 plus to make any repair. The big question is it safe to drive this vehicle?
Drivers side drivers door popping when opened and closed, will not latch
Driver door makes a loud popping noise. Did look into the manufacturer defect where the spot welds do not hold the door hinge
Parked my Escape in the garage on Thursday evening, December 14, 2023. Everything was ok. Opened the driver door Friday morning, December 15, 2023 and it made a funny creaking noise and felt draggy, didn't open smoothly. The noise continued each time I opened the door and seemed to get worse. On Tuesday morning, December 19th I took my vehicle to a Ford dealership to see what the problem was. They opened and looked at my door and said the hinge welds were breaking. They had seen about 5 or 6 Escapes in the last 2 weeks with the same problem. Said the door would have to be replaced - they would check into it and get back with me. My vehicle has 51,000 miles on it, so it is not covered by warranty. It is December 21st and I have not heard back from them and they have not responded to my text or phone calls. I am [XXX] and have taken good care of my vehicle. It has not been in any accidents, so I find it hard to believe that the door welds wear out after 51,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact opened the front driver’s side door and heard an abnormal clicking sound. The contact stated the vehicle was taken to the dealer where it was diagnosed with fractured door spot welds. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the federal safety agency Hotline. The failure mileage was approximately 29,500.
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door made an abnormally loud popping sound. Upon inspecting the door, the contact noticed that three spot welds on the check arm bracket had fractured. Additionally, the door failed to close securely. The dealer was not notified of the failure. The vehicle was not repaired. The contact related the failure to the federal safety agency Action Number: PE23013 (Structure). The manufacturer was notified of the failure and a case was opened. The failure mileage was 73,820.
Passenger front door check has cracked & is not operable there was consistent "popping" sounds for some time prior. He dealer inspected and saw broken door welds. He indicated at least 3 same complaints has been made .the repair estimate was for 2200.00 if I had to pay for it the dealer sent a claim to ford requesting that they take care of the repair I am waiting for their response
The door limiter has come lose and the spot welds are damaged.
Door check bracket. Door randomly started making clunking noises, and middle hinge seems wobbly and unstable.
My drivers door will only open about 6 inches. I have to crawl across the console to drive. I took it to ford dealer who said it was a ford issue but I was a few months beyond my 36 month warrenty so it wasn't covered. He also said not to roll down the window or it might shatter.
Drivers door making a popping noise when opening and closing.
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