The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, there was a loud cracking sound, and the door became difficult to open or close. The cause of the failure was not yet determined. The local dealer was contacted and informed the contact that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 37,765.
2020 Ford Escape body complaints
Page 16 of 24: complaints 431 to 460 of 671, newest first, as owners wrote them.
Pop weld on drivers side door broke. Ford is refusing to fix it or pay for the replacement parts even though there is an active investigation about this problem on multiple 2020 escapes... Hoping the investigation is wrapped up soon and a recall is ordered
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was very difficult to open and close. Additionally, there was a loud clicking sound when opening and closing the door. Also, the front driver’s side window would not roll down and the door weld was fractured. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 60,000.
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver’s side door, she noticed that the door weld had fractured. The contact also stated that the front driver’s side window failed to roll down and was difficult to roll up. The vehicle was taken to the dealer where it was diagnosed that the door needed to be replaced. The vehicle was no repaired. The manufacturer was notified of the failure and the contact was provided a case number then advised to contact the federal safety agency Hotline. The failure mileage was approximately 47,000.
A weld in the driver-side door failed rendering the door nonfunctional and making it difficult to safely exit the car and creating a concern that the door may not provide proper protection. The weld failure was not due to an accident for any misuse. Personnel in the Ford service department and body shop were very familiar with this problem due to other similar cases. Ford corporate is reluctant to acknowledge or address the problem, stating that the federal safety agency has not required a recall. As a senior citizen I should not be expected to climb through my vehicle to exit my vehicle safely and I should have confidence that the door will protect me. The failure of the weld requires the entire door to be replaced at a cost of $2000. Welding is the basic blocking and tackling of car building and Ford has been welding car bodies for over 100 years so there is no excuse.
The spot welds on the check hinge for the driver door are broken. Door is having issues opening and closing and the glass window will not come down.
The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, she heard an abnormal clicking sound coming from the driver's side door. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Action Number: PE23013. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 15,600.
The spot welds on the driver's side door check are broken. The window will go down. Door is hard to shut.
Driver Side Door when opened makes loud Popping noise and doesn't want to shut properly and doesn't latch completely. It appears that the spot welds in the check arm for the front doors are failing.
On the 19th of September, 2023 I took my 2020 Ford Escape SE FWD 4-door, 3.1 into Zeck Ford, 4501 4th Trafficway, Leavenworth 66048 to have my driver’s door fixed that was making the Snaping, Popping and Snaping sounds. Also, the driver’s door window would not roll-up or roll-down. Escape vehicles exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly and the cost was $2,515.94 to repair my Escape by replacing the whole driver’s door.
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door would swing open. The contact stated that the door welds had fractured and were no longer attached to the door frame. Additionally, the front driver's side window would not roll down and the door could no longer be securely locked because of the failure. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 50,000.
Driver side door making a clunking/ popping sound when opened and closed and window not operating normally. The hinge is very loose. It sound like the door is going to fall off because it does not close all the way. This is a safety issue and ford should fix this at their expense. Never had a car with this issue before
Driver side door henge is making a loud popish / clicking noise. Driver window is extremely slow to roll down / up
The driver's side door spot weld failure in the door's arm. Unable to close the door.
There is a popping noise when the door opens and you can see the metal flexing where arm is connected to. If that fails the door could possibly fly open or fail to open altogether.
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle, the door made an abnormal thumping sound. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment point. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Action Number: PE23013 (Structure). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.
The driver side door hinge has separated/ broken away from the door frame. The damage has also caused internal issues with the working mechanisms inside the door such as the window not going down fully.
After experiencing cracking and popping noises I took car to dealer and was told the welds on driver door are cracked. The window will not roll down. The door swings open and I fear it will brake off. Occurred at 34000 but 6 months after warranty ended. Over $2500 to repair and was told no recall and it is a common problem. Long wait for doors due to so many customers needing doors replaced.
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle, the driver's side door hinge made an abnormal sound, and the door was difficult to open and close. The contact also stated that the driver's side automatic window had become inoperable. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was 42,000.
heard a small popping noise when i opened the door. the next day i heard a louder pop and the driver door no longer would hold open. the door check bracket separated from the door.
There was a popping noise when opening the door. Dealer said it was a weld crack on the door plate.
The contact owns a 2020 Ford Escape. The contact stated that when he opened the front driver’s side door, the door appeared to have detached from the door welds. The vehicle was taken to the dealer where it was diagnosed and determined that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The failure mileage was approximately 52,928.
The contact owns a 2020 Ford Escape. The contact stated that when the front passenger’s side door was opened, the front passenger’s side door check arm weld was cracked, and the door fell apart. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side door needed to be replaced. The vehicle had not yet been repaired. The manufacture was notified of the failure and the contact was informed that half the cost would be covered. The failure mileage was approximately 36,400.
My Ford Escape driver's door is getting worse. The weld is broken, and my window only goes down about one-half inch. Sometimes when I'm driving it makes a loud noise and I'm afraid it may open by itself. It's getting worse as time goes on. I've taken it into a ford repair shop, and they have checked it out. They are contacting FORD to see if they will cover the cost. I cannot afford $2500 for this repair and frankly, I'm starting to worry about my safety while driving it.
The contact owns a 2020 Ford Escape. The contact stated that while entering the vehicle, the contact opened the front driver’s side door and heard an abnormal sound. After inspecting the door, the contact noticed that he could not close the door. No warning light was illuminated. The vehicle had been diagnosed by the dealer. The contact was informed that three spot welds on the front driver’s side door hinge had fractured. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 60,000.
The contact owns a 2020 Ford Escape. The contact stated the front driver's side window failed to roll up intermittently. The vehicle was taken to the dealer, where the front driver's side door was opened all the way to inspect the window failure; however, after the inspection, the dealer attempted to close the front driver's side door, but the door failed to close securely. The dealer informed the contact that the front driver's side door hinge attachments had fractured, which was a known failure. The dealer determined that the door needed to be replaced at the contractor’s expense. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: SSM 50150. The manufacturer was notified of the failure but provided no assistance since the vehicle was out of warranty. The failure mileage was approximately 77,000.
My drivers door arm receptor has broken free of its spot weld inside the door, causing severe safety issues. [see Car and Driver article BY ALESSANDRA KAESTNER PUBLISHED: JUL 14, 2023] Same issue. This happened to me today 09/20/2023. * I cannot fully open drivers window because of this defect. Major safety issue if my vehicle goes into water. * I cannot open the door from outside, if locked. Major issue to persons with disabilities who can't climb across the console or back seats. I pulled a leg muscle today doing so. My back hurts also. Ford spot-welded the door arm receptor on a piece of metal that is too thin to provide support. This is enough for a recall. When will you do this? What is taking so long? Already tired of not being able to use drive thru because my window will not lower. A major inconvenience.
Door was creaking and making several popping noises when opening and closing. That went on for about a month, going from just a creak, to a pop, to several pops. Now there is very little sound, but the door occasionally resists closing completely. Took it in, and was told a piece inside had popped away from the door. They said it would require body work, but the warranty had run out to cover it. They will reach out to Ford for assistance. They stated that Ford has been "really good" about covering the repair, but could take up to 3 weeks to hear back from Ford. I was told it was ok to keep driving it in this condition, but to not roll the window down. Several articles I've found indicate this is a known problem, and that there's a possibility the door could open while driving. Please push Ford to issue a recall! This is very dangerous!
The contact owns a 2020 Ford Escape. The contact stated that while opening and closing the front driver's side door, there was a loud cracking sound coming from the door welds. Additionally, the front driver’s side window failed to roll down completely. The vehicle was taken to the local dealer who diagnosed that the front driver side door spot weld had fractured, and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 36,000.
spot weld failure in doors arm. a loud popping noise when comes open or closed. sometimes doesn't want to close.
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