The contact owns a 2020 Ford Escape. The contact stated there was a loud cracking sound while opening and closing the front driver's side door. The contact stated that the door was difficult to close. The vehicle was taken to the local dealer who determined that the safety latch and door welds had fractured at the check arm attachment point and that the door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 40,000.
2020 Ford Escape body complaints
Page 17 of 24: complaints 461 to 490 of 671, newest first, as owners wrote them.
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making abnormal loud banging sounds while opening and closing. Additionally, the contact stated that the front driver's side window could only roll down half-way. The vehicle was taken to the dealer, where it was determined that the front driver's side doorstop was internally fractured and was hitting the front driver's side window runner. The dealer advised the contact to take the vehicle to an auto body shop. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 11,300. The contact stated Sprit Ford Collision in Dundee, Michigan putting on a new drivers side door, caused by faulty weld to the door stop at the owners expense. The contact wants to be reimbursed for the repairs.
The contact owns a 2020 Ford Escape. The contact stated while exiting the front driver’s side door, the contact heard an abnormal sound coming from the door. Additionally, the window failed to roll down as needed. The vehicle was taken to an independent mechanic who stated that the door check arm was fractured. The vehicle was taken to the dealer and the contact was informed that the door needed to be repaired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 38,000.
Left front door hinge failure and door was unable to be closed. $2278 in repairs to resolve the door and damge caused to the left fender.
The contact owns a 2020 Ford Escape. The contact stated that while closing the front driver’s side door, added pressure was needed why closing the door. The contact stated that she had to apply pressure to the front passenger’s side door to close the door securely. As a result, the front driver’s and passenger’s side windows rolled down halfway and failed to operate as designed. The vehicle as taken to the dealer where it was diagnosed that the front driver’s and passenger’s side spot welds had cracked, and the front driver’s and passenger’s side doors needed to be replaced. The contact was then informed by the dealer to take the vehicle to a local repair shop to have the door welded. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the mileage on the vehicle was over the warranty mileage coverage. The contact was advised to contact the federal safety agency Hotline, but no further assistance was provided. The failure mileage was approximately 107,000.
Spot welds on the drivers door are broken.
The pop weld on drivers side door is broken, door makes a cracking, popping sound when opening and closing. Window will not roll down on this door. Door opened during driving but no damage or injury occurred. Ford is refusing to fix problem due to being 4 months outside of warranty even though I am under 36,000 miles. Will cost upwards of 3,000 to fix
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver’s side door, there was an abnormal popping sound before the door separated from the hinges. The contact stated that the welds to the door had fractured. The vehicle was taken to the dealer and the contact was unformed that the door needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and case was filed. The failure mileage was 21,200.
Cracked or broken spot welds in the left front door at the check arm attachment point, popping noise” when the door comes open and the door can be unable to latch when closed or can suddenly come open when it had been closed. Window would not go completely down
The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, the door latch made an abnormal screeching sound and was it difficult to close the door. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment and advised that the door need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Action Number: PE23013 (Structure). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 65,000.
The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, the door latch made an abnormal screeching sound and the contact had difficulty while closing the door. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment and advised that the entire door needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was 39,000.
The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, the door latch made an abnormal screeching sound. The contact attempted to resolve the failure with WD40, but the screeching persisted. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment and advised that the entire door needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was 23,000.
Okay so on the first of September I noticed my driver's side door was squeaking and this thing you know couldn't shut it and my spot welds were gone and pretty much my doors just hang in there and I'm going to send pictures for you I can't drive my car I had to drive from south Carolina to West Virginia
On my 2020 Ford escape the drivers door pops when I open and close the door. It is at the point right now I must pull the door in very hard and push it out very hard to open.
The driver door began making a loud popping noise when I would open and close it. About a week after I noticed the popping sound, the driver door wouldn’t close. Upon further inspection I realized that the spot welds on the door assembly bracket have broken. I had to position it carefully so that I could close my door all the way. My driver side window will only go down about 4 inches now. There were no lights indicating any issues with my door. If I open my door all the way then it won’t close again, the broken door assembly bracket prevents it from closing. As it is a Sunday morning, I have not had this issue inspected at the dealership yet, but I plan to call first thing in the morning to have it looked at.
Driver door hinge arm started cracking and popping when opened fully. Automatic window will not roll down. Car was a lease still under 36000 miles when reported. Purchased vehicle with knowledge that other of the same make model and year were recalled.
The weld that holds a mechanism for the door has broken loose. Making cracking sounds and hindering the door to close properly. Also the windows will not go down.
The contact leased a 2020 Ford Escape. The contact stated that whenever the driver’s side front door was opened or closed, there was an abnormal clunking sound coming from the door. The vehicle was taken to the dealer where it was diagnosed and determined that the front driver’s side door weld had fractured, and the front driver’s side door needed to be replaced. The contact was then informed by the dealer that the front driver’s side window might fail to open and close as needed due to the door weld fracture. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.
I had a week of squeaking from my door, which I figured it come from the 3 digit high temperatures. The week afterwards I was headed to my car to leave out and my door wouldn't shut all the way and had a loud pop sound everytime I opened the door. My vehicle has never been hit and the research I did made me realize I am not the only one with this issue. It is a safety concern and Ford should consider this as a recall.
Welds holding door check to inside of the front driver side door broke.
The drivers door made a loud pop when opening and it is now difficult to close and to open. it scrapes and pops out of place along the hinge and on the inside of the door. at one time it was not shutting at all. Hopefully it will not do this again, but something is broken. I was travelling when this happened with a passenger in my car and if m y door would not have shut at all i was far away from home and it would have been a huge inconvenience! I took my car to the dealer i bought it from in my town and he took a video of the noise it makes and the difficulty shutting and opening. He then called me the next day after talking to the techs that they are aware of this happening to some of the Escapes and i will have to seek a private shop to get a new door as he says this is not covered under warranty. This is preposterous and i cannot believe there is not a recall on this issue after i have read about this issue online and it is happening often. There was no warning, just a pop and immediately problems getting the door open and closed.
spot welds on door check arm pulled out. is affecting operation of window.
On Sept.3, 2023 I went to my car and opened the driver's door, there was a creaking sound I never heard before, I thought someone had hit it in the parking lot but there was zero damage to the outside of the door. As I opened and closed it a few times, the sound got worse and after a few times, it hardly closed. When I went to shut it, I had to almost force it to close. This is a problem, and it came out of, nowhere. It is certainly a safety concern. On the morning of Sept. 4, 2023 I had my boyfriend look at it and he could see where the problem is, it's the hinge area on the driver's side towards the front of the door, where it attaches to the car.
There is a popping sound when opening and closing driver door. It appears some spot welding has broken. Also driver door window will not roll down all the way.
Drivers side door brake spot welds have broken causing the door to be unstable, unable to open or close, or to not stay open or closed.
Opening driver side door heard a pop, door hinge sprung causing door to open and driver side window stuck Ford will not take responsibility and fix it. The whole door needs to be replaced and they're quoting me $3000.
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side window would not roll down and while exiting the front driver's side door the door would immediately close back. The contact indicated that the door had erroneously sprung back causing a contusion to the left leg upon contact. The same failure had occurred causing a contusion to the left arm of the son. No medical treatment was required. The cause of the failures were not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 45,000.
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver’s side door, the contact heard a squeaking sound coming from the door and notice that the door weld had fractured. Additionally, while shutting the door, the door failed to lock. The vehicle was taken to the dealer who stated that the door needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and case was filed. The contact was advised to contact the federal safety agency Hotline for assistance. The failure mileage was 70,000.
The contact owns a 2020 Ford Escape. The contact stated that he was informed by his wife that upon opening the front driver’s side door, she heard a creaking sound. The contact then stated that upon inspecting the front driver’s side door, he noticed that the spot welds had fractured. The vehicle was taken to the dealer where it was diagnosed that the front driver's side door spot welds had fractured, and the front driver’s side door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was advised to call the federal safety agency Hotline. The failure mileage was approximately 38,300.
The contact owns a 2020 Ford Escape. The contact stated that upon opening the door to enter the vehicle, the door armrest made an abnormal sound. There was no warning light illuminated. The vehicle was taken to the dealer, who determined that the door check arm strap was defective. The vehicle was not repaired. The contact related the failure to the federal safety agency Action Number: PE23013 (Structure). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 51,000.
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