The contact owns a 2019 Ford Expedition. The contact stated that while driving 80 MPH with the cruise control activated, the cruise control independently deactivated. The RPM increased, and several unknown warning lights were illuminated. Additionally, the transmission independently shifted into park(P) while driving. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, but the failure was not duplicated. The failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with a failed default sensor. The contact was informed that the default sensor needed to be replaced. The vehicle was repaired. The dealer was contacted and made aware of the failure. The contact was informed that a diagnostic fee was required. The contact received notification of the federal safety agency Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 92,000.
2019 Ford Expedition: adaptive cruise control problems
5 of the 531 complaints about the 2019 Ford Expedition describe adaptive cruise control problems.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
Multiple times we have received Powertrain Failure warnings. These warnings typically happen when driving in cruise control but also happens in normal driving. The car has trouble shifting gears, gets stuck in gears, and has trouble downshifting. This creates unsafe and unstable driving especially at high speeds. Repeated visits to the dealer have yielded no results and the dealer has not mentioned transmission work one time despite a clear issue and widespread issues with this transmission model. This issue has been persistent since the car was bought.
I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the 3rd time I take this car due to recalls they also just did seatbelt tensioners on front driver and passenger sides and is listed again for it and status on it is that no remedy is available due to parts not available I called the dealer after the OBD RECALL REPAIR and associate is stating I have to pay a diagnostic because is not related to EMERGENCY BRAKE ISSUES mentioned above I didn’t have this ebrake issue before u til oil took it to them now thanks to this I have a broken front right passenger wheel bearing most likely it engage ABS SYSTEMS AND MY WHEEL LOCKED WHILE DRIVING WITH MY Family and my kids now I have to buy a new driver side wheel bearing most likely have a mechanic installed also with a price of labor cost on top
FYI re: Request #[XXX] Let me know if you have any info I sent this letter on November 20, 2022 and as of January 10, 2023 I have had no response from Ford Motors: [XXX] Office of the CEO Ford Motor Company 1 American Road Dearborn, Michigan 48126 Re: 2019 Ford Expedition ACC-Cruise Control Potential Safety Problem Mr. [XXX], I wanted to let you know of a bizarre recent ACC cruise control issue with my 2019 Expedition. It has ~30,000 miles on it and has performed very well without problem before and after this incident. Several weeks ago I was driving on an interstate highway in a construction zone with stop and go traffic, and had the ACC on. I slowed down behind a dull colored black Chevrolet pickup that had dark lens covers over the tail lights and a dark cover over the license plate to about 5 MPH. Suddenly the ACC had full acceleration then the auto safety braking slowed me abruptly, then the ACC hit full acceleration again and the auto brake engaged. I turned the ACC off, and then back on, and it did the exact acceleration and safety braking so I turned the ACC off. There was no accident or problem other than this acceleration/braking sequence. When I no longer was behind the pickup I tried and ACC and it has worked perfectly since then, as it had prior to this bizarre issue The ACC seemed to not see this pickup truck but the auto safety braking system did. The pickup was an unusual non factory appearing paint job, dark gray or black not just a primer, and the tail lights and license plates also had some darkening coating. It seemed to be Stealth to the ACC, but not to the braking system. Maybe referred to the Engineering Section of the ACC group to see if they have heard of this before or have any idea what occurred to help prevent any risks involving the Ford ACC system. Again there was no accident or collision, only the sudden acceleration/braking. This only occurred one time on this 2019 Expedition and never on our other Ford products. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT
Caught fire after using factory installed remote starter. A few days prior to the fire, the cruise control stopped working, after the cruise control stopped working, we received two warning lights on the dash display, service advance trac and hill decent control fault. I took photos of the dash warning and attempted to schedule a service appointment with the dealership, however the fire occurred before we could get it serviced. Ford sent their fire investigators to inspect vehicle, but we never received any explanation for the cause of the fire or a copy of their findings. The fire not only destroyed the expedition, but also caught our attached garage on fire, which caused us to also loose another vehicle along with the majority of our house hold contents. This fire occurred on an early morning while most of our family was sleeping. We could have been killed! In addition to the photos attached, I also took a brief video of the fire as the fire department was arriving on scene.
Service bulletins that may apply
- Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines...
- Inoperative power liftgate
- Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates...
- Various warning indicators caused by a possible intermittent lack of HS2-CAN network communication
Related recalls
No recalls on record for this model year.
Questions about the 2019 Ford Expedition adaptive cruise
Is adaptive cruise control problems a common problem on the 2019 Ford Expedition?
5 of 531 owner complaints about the 2019 Ford Expedition (1%) mention adaptive cruise control problems. The model year with the most reports is 2000.
Is there a recall or service bulletin for this on the 2019 Ford Expedition?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ford Expedition
Seat belt 64Harsh shifting 61Loss of power 44Check engine light 41Transmission failure 41Jerking 38Slipping 28Airbag light 25Hesitation 24Stalling 17Knocking 16Won't shift 16Shudder 13Grinding brakes 11Fire or smoke 11Engine failure 10Overheating 8Door locks 7Headlights 7
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