My car is over heating, having trouble starting, shacking, and blowing white smoke out of the tailpipe. It's saying mis fire so I replaced the spark plus and it's still doing it.
2018 Ford Fusion engine complaints
Page 7 of 10: complaints 161 to 190 of 274, newest first, as owners wrote them.
P302 code. P1299. Overheating, coolant in number 2 cylinder. Head gasket failure due to engine block design flaw. Catastrophic engine failure Not covered under warranty due to mileage limitations past 84,000 on vehicle and a repair cost beyond retail value of the car.
I purchased the car [xxx], few weeks later the check engine light came on then disappeared, I was also experiencing problems with the seat cooling function, as the touch screen controls was showing that they were both on and it was still winter/rainy season outside. I took the car innto ford dealer at san bernardino ca, they told me that most likely it was just a dashboard light malfunction because the diagnostics results came out fine and after researching in other manuals even though the seat cooling function was switched to "on", the car did not come equipped with seat cooling only heated seats. 3 weeks later after taking my car home, the check engine light came on again on y dashboard, I bought an obdii diagnostic tool, the result came back with 2 different powertrain codes that were strictly manufacturer codes. 1st code was p1450 which is defined as unable to bleed gas tank - excessive vaccum. 2nd code was p2196 which is defined by o2 sensor stuck trying to correct 1st code. The p2196 eventually cleared on its own but the p1450 became permanent. I had a diagnostic mechanic take a look at it and he told me the same thing, except that the main culprit is the purge flow valve, which is a recall issue on other ford fusions. When I purchased the car, I was showed that the car had no recalls but the "myford" app and ownership didnt transfer to me right away until 30 days after the purchase, which is when it finally let me viewed the cars prior service / maintanance history and even though the car sales lady showed me VIN records where it says there is no recalls and it had no accidents, records that she showed me 30 days prior to me gaining actual ownership thru "my ford" when purchasing the vehicle. The "my ford" app states that it seems as if the car was in an accident in the past because almost $8000 went into repairs towards transmission and other main components. California smog check records show that the car has only had 1 test in ca last sept 2023. Information redacted pursuant to the freedom of informatio
The contact owns a 2018 Ford Fusion. The contact stated while driving 50 MPH after an oil change was performed on the vehicle, the check engine warning light illuminated, and the vehicle lost motive power an hour later. The contact was able to pull to the side of the roadway. The contact was able to restart the vehicle; however, the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine and the short block needed to be replaced. The dealer determined that the failure was related to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the mileage. The failure mileage was approximately 100,000.
The engine of my car is subject to a critical design flaw. Coolant intrudes into the cylinders and is consumed at an unusually high rate which may cause severe overheating and can lead to fire. Ford Technical Service bulletin 22-2229 shows that Ford is aware of this significant issue but is leaving customers to discover if their car engine is subject to the flaw. They are leaving the customer to pay for the only viable and very expensive fix, which is complete engine replacement.
The contact owns a 2018 Ford Fusion. The contact stated that while checking the coolant level routinely, the contact noticed that the coolant was significantly lower than expected. The contact stated that while the coolant level was low the vehicle was driving rough while driving at various speeds. The vehicle was taken to an independent mechanic where it was diagnosed, and it was determined that coolant was leaking into the engine. The vehicle was not repaired. The contact became aware of Ford Customer Service Satisfaction Program Number: 21N12 (Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion) however, the VIN was not included in the program. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 130,000.
The contact owns a 2018 Ford Fusion. The contact stated while driving 25 MPH, the vehicle stalled and lost motive power and failed to restart; however, the contact was able to pull over to the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that there was coolant intrusion into the engine which caused the engine to become damaged. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 and 19B37, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 101,000.
Coolant reservoir is empty with no visible leakage and engine is no longer working
The contact owns a 2018 Ford Fusion. The contact stated while his son was driving at approximately 55 MPH, the check engine and low coolant level warning lights illuminated. The contact stated that his son added coolant to the vehicle and was able to drive to the residence The vehicle was diagnosed by an independent mechanic, the next day. The independent mechanic tested the system for coolant leaks; however, no leaks were found. However, the head gasket was removed, and coolant was found in cylinder #3. The vehicle was not repaired. The vehicle was taken to the local Ford dealer for engine replacement. The manufacturer was notified of the failure and a case was opened. The contact stated that the manufacturer offered no assistance. The contact was informed that the case was closed and to call the federal safety agency Hotline to file a complaint. The vehicle was at the dealer awaiting the repairs. The failure mileage was approximately 62,000.
Coolant leak into engine
The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was illuminated intermittently. The contact stated that she had replaced the spark plugs herself; however, the failure recurred. Additionally, the contact stated while driving 45 MPH the vehicle decelerated independently, and the vehicle failed to exceed 40 MPH while depressing the accelerator pedal. The contact also stated that while driving from a complete stop, the vehicle jerked and failed to exceed 5 MPH. The contact pulled to the side of the road. The vehicle was towed to the residence. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption, but there were no signs of a coolant leak. The coolant temperature warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to Ford TSB Number: 19-2375. The failure mileage was mileage was approximately 113,000.
See attached document for complaint
I have a 2018 Ford Fusion titanium 2.0. Upon start up thick white smoke was coming from the exhaust. Coolant level in resevoir dropping very low. Added coolant and five minutes of driving my check engine light comes on with code p0301 car ran sluggish and overheating light came on. I immediately pulled over and turned it off. Sure enough very low coolant in resevoir. No signs of leakage outside. I then took the car to a ford dealership for diagnosing. Sure enough I have coolant intrusion on number 1 cylinder. I reached out to FORD manufacturer and they will not assist with repairs/replacing the engine and all components that have been damaged due to the coolant intrustion. It will cost $9742.90 to replace all components and engine. My car only has 118013 miles on it. I am very disappointed with FORD knowing that they are aware of this coolant intrusion problem, yet do not want to fix their flaws. Enclosed is also a photo of the coolant intrusion on cylinder 1.
The contact owns a 2018 Ford Fusion. The contact stated that while driving out of the driveway, the check engine warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 85,000.
The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 36 MPH, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was driven to a local dealer to be diagnosed. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.
My car started with the Ck engine light coming on, then white smoke from the exhaust randomly, then my temperature gauge randomly going up then back down, my car then losing coolant but not leaking any coolant under my car when parked. Then it started acting like it was gonna stall while at a stop or in park. I thought at first I got bad gas somewhere. These are all things I’ve never experienced since purchasing my car new in 2018. I took my car this week to the Ford dealership to get a diagnosis. They told me my car had some coolant intrusion that was a defect with my engine. They told me that Ford was replacing the engines but that my car didn’t qualify because it was over the 84,000 miles. I couldn’t believe it. So a vehicle I bought brand new( my first ever brand new vehicle) and I just paid off early in January of 2024 now needs a new engine. To say I was mad and disappointed would be an understatement. I only have my income as my husband passed away 9 years ago. I’m not old enough to collect his pension as I was only [XXX] when he passed. I also took in my 2 nieces 6 years ago when my sister passed away. I can’t believe Ford does not have to repair these vehicles. Why should mileage matter if it’s a defect on their part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At 100,000 miles the vehicle has experienced coolant intrusion in the engine resulting in the engine being seized. I was told by the Ford service rep that this is a known issue on this vehicle, but there is no type of warranty offered.
Purchased my car on 1/16/21. In mid-2023, I was having issues with hearing water running in my dashboard. During this time no warning messages appeared. Soon after my car started shutting off without notice again with no warning messages. It would shut off while driving or when stopped. Then it also started running hot with warning messages. Due to this, I took my car to a repair shop and was told that turbo boost oil had leaked into my engine. I was told I needed a long-block engine replacement for $12,000. I have never been in an accident that would impact my engine. I kept up on the maintenance of my car. After research, I learned that this is a problem for Ford's turbo boost engine and that Ford was aware of the possible issue.
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into the engine had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 164,000.
Coolant is leaking into the engine, , Service Advisor (Lapalce Ford) said engine would need to be replaced, Said no warrantly would cost $10,000.00 to replace, Issues began in early 2023 with spark plug miss fire, Had a tune up done, but problem persisted, An engine warning light came on indicating that misfire in one of the coils, Had the spark plug and coil replaced during June of 2023, Problem persisted and warning light came on again, brought to ford to look and as was told that it was coolant leaking into the engine and that it would need to be replaced September of 2023.--I got a second opinion from Roy's Auto Tech in Marrero la and had them replace the engine with a new ford engine. $9720.59. Other than this issue this vehicle is was like new. --It has to be a mechanical defect with the design of the engine, and ford is aware as there have been multiple complaints of the exact same issue long before my problems arose.
Coolant is leaking into my oil.
In November 2023, within 2 weeks of having all my oil/other fluids changed/checked/replenished for normal maintenance, the engine light to my 2018 Ford Fusion Titanium with EcoBoost engine came on suddenly. I let the car cool for several hours, then looked under the hood and could see I still had ample engine coolant. So I called my nearest official Ford Dealership/Service center, and their soonest appointment was a week or so away. The day of, I could not start the car. After dozens of attempts to start the car, it finally did start, but would not accelerate more than 5-10mph, and a warning message: "Reducing power to lower engine temperature" - but this made no sense as the engine had not been running at all for 12+ hours overnight. When I finally got the car towed to the Ford dealership, they took multiple days to diagnose, even though I had scheduled this appointment more than a week prior. Finally the Director of Service at this Ford Dealership texted me: "VERIFIED CONCERN. SCANNED FOR CODES AND FOUND P021D P0303 P0316 P06E9 P1026 P1285 P1299 P164D. LIVE DATA POWER BALANCE SHOWED DEAD MISFIRE ON CYL 3 AND MULTIPLE MISFIRE ON ALL OTHER CYLINDERS. FOUND COOLANT RESERVOIR EMPTY. REMOVED CYL 3 IGNITION COIL AND SPARK PLUG AND FOUND COOLANT INTRUSION IN CYL 3. WILL NEED TO REMOVE AND REPLACE LONG BLOCK ENGINE ASSEMBLY WITH NEW." The quote for this was over $12,000 and non-negotiable. Other texts from Ford's Director of service: "The 1.5 and 2.0 have a bad design... EcoBoost are known to have issues" ... "Even if you took care of the head gasket odds are the engine would still have failed down the road." Ford ADMITTED to me by text to foreknowledge of MAJOR engine design flaws, EXTREME safety concerns, likelihood of engine fires. As has been documented by thousands of other Ford owners, this INACTION by Ford could have cost me, my RideShare passengers, anyone in the car, OUR LIVES. I now have no car, no job, and no way to pay off my auto loan. HELP!
I purchased a 2018 Ford Fusions on [XXX]. After two days check engine light came on. The code was showing misfire of 3rd cylinder. I took it to Angela Krause Ford Dealership, in Alpharetta, Ga. The are saying coolant is getting into the cylinders and that the short block needs to be replaced. After doing research, I have found this is a big problem for Ford. A customer Satisfaction Program has been out concerning this issue. ([XXX]). In this program it states the year range, plant manufactured, and mileage that is included in this program. My car is a 2018 Ford Fusion and fits the plant manufactured location and is under mileage threshold. Ford is saying my Vin is not registered for this program. My car is having exact issues and fits the criteria perfectly. I need help to get this covered by Ford. A clear issue, that they have had and recognized. My Car fits the exact profile. Please help get this Vin registered under the program or help get this covered. I believe this could have been an issue before I purchased car. Although Bulletin says coverage is transferred to subsequent owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford Fusion. The contact stated while driving 5-10 MPH, the message "Coolant Level Low" was displayed. The contact veered to the side of the roadway and added coolant to the vehicle; however, the same message was displayed the following day while driving. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that cylinder #2 was misfiring due to coolant intrusion. The mechanic replaced 1 coil, 1 spark plug, and the coolant reservoir hose; however, the check engine warning light turned off temporarily and the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was a coolant intrusion in cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure but did not assist. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford TSB: 22-2229. The failure mileage was approximately 94,000.
I went on a road trip to see family which needed 5 hours of travel. After returning and parking the car, I noticed a knocking noise coming from the engine bay when it was started and was idling. After doing what I could to rule out possible problems I concluded the Flexplate might be the culprit due to Recall 22N12 with Ford. A short time later, my car started to stall if I did not keep my RPM's high enough while my vehicle was stopped. After getting an inspection done with a dealership they confirmed that it is the Flexplate. The symptoms gradually got worse which is what ultimately led me to bring it in to a dealership instead of a different shop. The problem is that this repair estimate I got says this repair is going to cost me $3,000. I am arguing that my vehicle should have been on Recall 22N12. After contacting Ford and going back and forth for 2 and a half hours they told me i'm out of luck and that there was nothing they can/will do about this.
At 80,000 miles my car displayed Error codes that read “Cylinder misfire”. After taking it to a mechanic, I replaced spark plugs and ignition coil. After about 1 month I received a message that said “coolant engine overheating”. The message disappeared after 5 seconds. Shortly after, my car’s engine started to fail. The acceleration wasn’t working and I was forced to pull over. After a few minutes I restarted my car and drove home. When I arrived home I noticed that all the coolant in the coolant reservoir was empty. I refilled the coolant to drive my car to a local mechanic. Once I arrived the coolant reservoir was half way empty. There were no external leaks. The mechanic confirmed that the head gasket was ruined because of the overheating due to the coolant leak. He confirmed that that the leak had caused the original “cylinder misfire code” and coolant had leaked into the engine. My safety was put at risk because my car engine could have over heated or started a fire due to the coolant leak. I cannot drive my car anymore due to the coolant leaking into the engine
The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, the engine was running rough. Additionally, the A/C was making a loud squealing sound while activated. The contact stated that upon inspecting the vehicle, the contact became aware that the coolant level was low. There was no warning light illuminated. The vehicle was taken to the dealer it was purchased from, and the water pump kit timing belt was replaced. The vehicle remained at the dealer. The contact was unable to confirm that the vehicle had been repaired. The contact related the failure to Ford Campaign Number: 21N12; however, the campaign had expired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 101,000.
Block cracked internally inside cylinder number 2 causing a misfire, white smoke on start up, coolant lose, and overheating. Problem is called coolant intrusion. Safety is at risk is the car dies on the interstate. It has a check engine light for misfire on cylinder 2. Ford is aware of this problem but says my vin is not affected by this problem even though I have this problem.
Purchase car in 2019. 4 years later my car is overheating due to a cylinder crack. No recall was found using my vin number but with a cylinder crack and car overheating this is a safety issue.
I heard fluid from what seemed like my dashboard and a puff of white smoke, no sensors came on. My Ford fusion continued but ran rough. I was pulling out of a parking lot onto the street and my Ford fusion was nearly t-boned because it would not accelerate. Later that day my overheat sensor came on and my fusion left me stranded on the side of the road in the middle of nowhere with a baby in 100 degree heat. I called a local mechanic, he put water in it and drove it to his shop. After 400 dollars worth of work the problem persistent, he then checked it for the notorious coolant intrusion issue and confirmed a misfire and coolant intrusion in cylinder 2. It's now parked and has not been driven in 3 months.
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