The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to a certified mechanic who after 3 days diagnosed and determined there was coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact spoke with the dealer and was informed that the failure was a known issue; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,000.
2018 Ford Fusion engine complaints
Page 9 of 10: complaints 221 to 250 of 274, newest first, as owners wrote them.
In July 2023 my vehicle started to display a shudder upon start up. The check engine light came on. I took the vehicle to my local mechanic who informed me that there was a cylinder 1 misfire. The spark plugs were replaced. Approximately one week later the engine light came on and I took the car to the local mechanic.. The mechanic said cylinder 1 was again misfiring. The mechanic examined the engine and determined that the newly installed spark plugs were corroded due to engine coolant leaks. I was advised that Ford Motors issued TSB 22-2133 for this problem recommending an engine replacement. I took the car to the local Ford dealership for a diagnosis. The dealership informed me that the engine coolant was empty and that the engine needed to be replaced and cited the TSB. Research showed that Ford Motors has known of this problem affecting the 2.0L EcoBoost engine for many years but has not taken steps to discontinue manufacture of the type of engine affected and continued to use it in other models and year vehicles. The sudden loss of engine coolant and resulting catastrophic engine loss is a serious safety issue where a vehicle, if continued to be driven, could overheat, catch fire or cause a serious accident if occurring on a highway at speed. Ford Motors should issue a recall of this engine and replace them in all affected vehicles. Presently, Ford will only replace the engine if after the problems occur and at the consumer's expense. Ford knowingly manufactured, used, and sold defective engines in many model year vehicles risking customer safety and causing consumers financial hardships to correct the problems with no guarantee that the problems will not reoccur.
Bushing that controls the shift gear pops out I am aware that other fords have a recall for this yet this one is absent from your list
I purchased a 2018 Fusion in January with 118k miles. 6 months later the engine light came on sometimes it wouldn’t start. Misfires can cause fires and it was absolutely chugging gas. Took it to ford they diagnosed coolant intrusion and said I need the new updated cylinder block. Wasn’t covered under my extended power train warranty I had with the car and it was almost a $9000 fix. I’ve got a lemon on my credit now and ford needs to recall or compensate to this asap
The contact owns a 2018 Ford Fusion. The contact stated that while driving uphill at an undisclosed speed, the check engine warning light remained illuminated with the engine temperature gauge showing that the engine was overheating. The vehicle was taken to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 124,000.
Engine stalling while driving and stopped, excessive coolant consumption, hard start, white smoke from exhaust. My vehicle has stalled while driving on the highway at 70mph with my 7 year old child in the car with me, my vehicle has also stalled while sitting at a red light or stop sign, this puts myself, my passengers and other vehicle at risk of an accident. I called the dealership today to inquire about my issues and was told there was a FORD customer satisfaction report that was put out on the issues I was having, I Googled the issue and found the 21N12 or 19B37 which expired in November 20, 2022 or 84, 000 miles. The dealership suggested I reach out to Ford. I did this today (7/5/23) spoke with CSR Jerrica who stated there was nothing they could do. I never received the notice regarding this issue and also was told they use a 3rd party to send those out. My engine light came on over the weekend along with the wrench light. I have mentioned the stalling to the FORD dealer previously who stated there were no lights on and could not get the car to recreate the stalling so nothing was mentioned or done. They are now saying since I have issues this falls under the expired customer satisfaction they issued.
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact self-inspected the vehicle and noticed that the coolant level was low. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a second dealer, Southfork Chrysler Dodge Jeep Ram (17725 South Fwy, Manvel, TX 77578); however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 59,860.
Radiator failure. Causing engine to shut down. Check engine light appears.
My engines been leaking radiator fluid and I was told there was a recall on the engine block because of this issue. I went to ford and they said they had a recall on it but they didn’t tell me that it expired. Even after I was scheduled for an appt I had to get a flex location to diagnose it and they said that the recall for it expired and they couldn’t do anything about it. Before I took it to ford I took it to 2 car repair shops and they told me the same thing that it was the engine block.
The contact owns a 2018 Ford Fusion. The contact stated while driving 25 MPH, the check engine warning light illuminated, and the vehicle started to misfire. The contact was able to drive to his destination. The contact stated he added coolant to the coolant reservoir. The contact took the vehicle to an independent mechanic and was informed that the hub gasket was leaking coolant fluid into the engine, causing the engine to overheat. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 126,000.
Misfires, overheating, Coolant leaking into cylinders
I purchased my car in September 2018 and I have brought my car in for many service problems within the first year alone. I now have a broken flywheel or flex plate, and my car is under 5 years old. With the amount of repairs I have done to my car it is as if I bought a used car. I am the first person to drive my car as it was purchased brand new.
Check engine light came on and then the vehicle overheated. The vehicle started to lose power and I had to pull to the side of the road, on a busy highway. I let the car cool down and drove it to a gas station a mile away, it drove incredibly roughing, had a thick, white smoke coming from the tailpipe and coolant was low. It was then towed to a Firestone in the area. They could not diagnose it properly, so I was then towed to the nearest Ford Dealership. Codes P0217, P0302, P0316, P1285 Advised P0302 was a misfire in Cylinder 2, pulled the coil and plug and found coolant in the cylinder. Ford quoted me $10,400 to replace the entire engine assembly with a long block, said there were no recalls for this issue even though it's common and that my car was no longer under warranty.
The contact owns a 2018 Ford Fusion. The contact stated while driving at various speeds, the vehicle failed to accelerate while depressing of the accelerator pedal, with the check engine warning light flashing on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that coolant was leaking into the engine cylinders. The manufacturer was notified of the failure and the contact was given a case number. The manufacturer later was informed that the vehicle would not be covered under warranty or recall. The vehicle was not repaired. The failure mileage was approximately 78,000. The consumer stated the vehicle had a coolant leak in the engine which caused corrosion and other damage to the engine.
2018 FORD FUSION. CONSUMER WRITES IN REGARD TO ENGINE BLOCK ISSUES. UPDATE 07/06/2023- Consumer states: " This is my second letter to the federal safety agency to address the neglect by FMC, its attorneys and dealerships to resolve a defective 1.5L Eco boost engine. With recent media addressing the detrimental errors of governing agencies, whistleblowers missing submarine with reports of safety issues, and so much more, I believe you know Ford Motor Company needs to do the right thing and accept their responsibility, address the repair, replacement and financial compensation necessary to the American people. This is not an issue to make more lawyers wealthy, although they need to get paid, it's an issue that can contribute to the healing a nation, one step at a time. Please respond to myself at the above address, and my attorney for resolution." Enclosed: June 09, 2022 - FMC Letter - Customer Satisfaction Program 19837 June 09. 2022 - FMC Letter - Customer Satisfaction Program 21N12 April 17, 2023 - Letter to FMC - with multiple cc May 10, 2023 - State of Michigan. Office of the Attorney General, Consumer Protection Oiv1s1on May 17. 2023 - State of Michigan, Regulatory Monitoring Division May 18, 2023 - State of Michigan, Attorney General, Consumer Protection Case letter May 24.2023 - State of Michigan Office of Investigative Services Case letter
The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 30 MPH, the vehicle started to shudder with a large cloud of bluish smoke coming from the exhaust pipe. The contact stated that the vehicle was also shuddering and idling rough when started. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed, and the mechanic retrieved DTC: P0304 and determined that there had been a misfire in cylinder #4. The dealer recommended that the spark plugs be replaced, and the fuel system cleaned. The vehicle had been repaired. The contact stated that the failure had reoccurred and returned the vehicle to the same dealer who diagnosed and found that coolant had intruded into the engine block and recommended that the engine be replaced. The contact researched online and related the failure to manufacturer Customer Satisfaction Program: 21N12 Coolant Intrusion (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 100,556. The consumer stated the vehicle is no longer in her possession.
Engine failure as described in TSB 22-2229, confirmed by local Ford dealer (Bill Brown Ford in Livonia, MI). This issue is not a normal wear & tear issue, it is a combination of Design & Manufacturing flaw (known by Ford) however Ford Warranty will not provide me with any financial assistance for the repair. An engine should never have the wall between the piston cavity and cooling cavity break down ever. This issue should be under a recall. This failure could easily have taken place on the interstate at night leading to immediate side of the road situation and very nearly did since we were to take a trip several states away the next day.
The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 55 MPH, she observed that a cloud of white smoke was coming from the exhaust pipe. The contact stated that the vehicle lost motive power and stalled; however, the engine started to misfire, and the vehicle was shaking abnormally. The contact stated that a message that the engine was overheating was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into cylinders #1, #2, and #3. The dealer determined that the short block needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer had been informed of the failure. The contact was informed by the manufacturer that the failure was related to Customer Satisfaction Program: 21N12 - Coolant Intrusion (Engine and Engine Cooling) and that the repair had been a one-time free repair. The failure mileage was approximately 137,000.
The contact owns a 2018 Ford Fusion. The contact stated while driving 60 MPH, the powertrain malfunction warning light illuminated. The contact stated that the vehicle started overheating. The contact pulled over and turned off the vehicle. The vehicle was towed back to the residence. The vehicle was then towed to the dealer and the dealer stated that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provide no assistance. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 151,981.
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that engine coolant had leaked into the cylinder #3, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was no longer eligible for the Extended Warranty Coverage. The failure mileage was 109,000.
The contact owns a 2018 Ford Fusion. The contact stated that while operating the vehicle, there was a sound of liquid present inside the dashboard. The vehicle was taken to the local dealer who diagnosed that engine coolant was present inside the engine cylinders and the engine short block needed to be placed. The engine short block was replaced but later the vehicle began to drive sluggishly and would not properly accelerate. The vehicle was taken to a second dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.
Since 2021 we have had problems with the car. The car started smoking and cutting off for some known reasons. We contacted Vidalia Ford known also as Paul Thigpen where the car was purchased. There have been numerous attempt to get the car fixed by Paul Thigpen and we will get the car out the shop and take it back. The car is jerking, still cutting off, and car smoking. Told us that was normal for that car to smoke. We was told by Paul Thigpen that we needed a motor in the car. All of a sudden after this car Fusion car motor have been broken down numerous time. We are told that Ford Corporation would not send a new motor for the car. We have went to pick up the car on one occasion and started the car up and it was smoking like it was on fire. All the techs ran to the car because they thought the car was on fire. We have called Ford Corporation to speak to someone in their Consumer Affairs office. Asked us to take it to another Ford Dealership in Dublin, GA and they told us we needed a motor and they will get the motor in a few days. These people calls and say the same exact thing Paul Thigpen tech stated that Ford would not send the motor. When we got the car back, it's still jerking and smoking. The techs fails to put in notes that Ford Corporation fails to fix the vehicle. Now the vehicle is sitting in the yard and we are making payments. The oil is leaking from the motor. I reported it to the Better Business Bureau and Ford failed to respond. The Better Business Bureau stated to send it to you all. This car had stayed in the shop months at a time. Yes, we are angry consumers who has paid for an extend warranty on this vehicle when purchased. Darren from Consumer Affairs called and left a message on the voicemail that we can't get mad because Dublin Ford refused to fix our vehicle. We have not enjoyed the vehicle and it's wrong how Ford is doing people. They are trying to let the warranty runs out. Everyone claims to be full when it first happened with oil probl
The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 55 MPH, the vehicle started losing motive power. The contact depressed accelerator and the vehicle continued to lose motive power. The contact stated that she observed a large cloud of white smoke coming from the exhaust pipe. The contact stated that the check engine warning light was blinking off and on. The contact pulled off the roadway and turned off the vehicle. The contact had the vehicle towed to a dealer where it was diagnosed and determined that coolant had leaked into the engine block. The manufacturer had issued a Customer Satisfaction Program Number: 21N12 (Engine and Engine Cooling), however the vehicle no longer qualified for the program. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.
The check engine light came on my 2018 Ford Fusion on 2/6/23. On 2/7/23 the car was diagnosed by a Ford dealer as having a coolant intrusion issue. Upon doing research, Ford was aware as early as 2019 that that the 2.0L EcoBoost engines have this common problem. They Issued a Technical Service Bulletin detailing the problem. However, Ford is not recalling these vehicles. They have told me that the only fix for the problem is to remove the engine and replace the long block for $8000. Vehicles like mine with the 2.0L EcoBoost engines have a defect that cause coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination and engine failure. Furthermore, this defect creates a safety risk because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, or worse an engine fire. If there is a risk that the engine could catch fire on all these vehicles, that puts my life, my passengers lives and others sharing nearby roads lives in danger. I am urging the federal safety agency to investigate this claim and the numerous consumers that have these faulty engines. Please hold Ford accountable and force them to replace these engines to keep us citizens safe.
While driving down the road the car suddenly flashed engine coolant is over-temperature warning and shut off and lost power. Inside of my vehicle the car was not showing it was running hot on the temperature hand. I was on a blind curve and barely made it to a pull off before the car completelyshut off. There have been no signs of over heating before this. There is a coolant intrusion in the cylinder and the engine block needs to be replaced. 120000 miles and out of warranty.
Misfires on cylinder 2. Engine burning oil slowly. Mileage is only 64,390.
The contact owns a 2018 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated with a message stating "Engine Coolant Over Temperature" displayed. Additionally, the engine sputtered while the vehicle was being started and there was gray smoke coming from the exhaust pipes. The contact stated that the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that coolant was leaking into cylinder #1, causing damage to the engine long block. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 112,000.
I am a retired mechanic with over 13 years of professional experience working at multiple dealerships. I purchased my 2018 Ford Fusion with 2.0L Ecoboost on 6/29/2022 with 73,555 miles. Two days after delivery, within 1 minute of leaving home, the CHECK ENGINE light was illuminated. When I returned home, I used my diagnostic scanner to find code P0300 set. What I found interesting is that the scanner indicated that the code had been cleared 298 miles earlier, which indicated either the prior owner cleared the code, or the dealership cleared the code prior to marketing it for sale. Two days ago, on the way home from work, the CHECK ENGINE light came on again, and I was able to determine that the code was a P0302, misfire on cylinder 2. I checked the coolant level of the car, and it was below the minimum mark on the reservoir. I removed the spark plug from cylinder #1 and cylinder #2 for visual inspection and comparison. Visual inspection of the plugs had a normal carbon build-up on the piston in cylinder #1 and on the ground electrode of the same spark plug, whereas on cylinder #2 there was no carbon buildup on the spark plug nor on the top of the piston; it was "wet looking". I reinstalled the spark plugs, and topped the coolant off and bled air out of the coolant system. I did utilize a combustion gas leak detection tester marketed by Blue Point that I have used in the past to diagnose faulty head gaskets, but the results were inconclusive. On my drive to work the next day, the CHECK ENGINE light was no longer illuminated. This morning, I examined the coolant reservoir, and there is a noticeable decrease in volume of coolant in the reservoir from the day before, along with the misfire on startup and illumination of the CHECK ENGINE light, with code P0302 being set. To date, the selling dealership and Ford have denied my request for any extended warranty assistance for replacement of the defective designed 2.0L engine. I now have a car I cannot use at all.
There is a coolant leak into the cylinder which causes it to misfire. Ford is aware this is a known problem!!
My car shuts down for some reason while I’m driving and has been running rough for the last couple of days. Also my horn does not work at all. This is a hazard for not only me but everybody. My vehicle have not been inspected, or not that I know of. When I first brought the car 2 years ago I noticed the horn was weak but was told that’s how they sound. I forgot when my check engine light came on but it had to be 2 or 3 months ago. Just recently my car started to stop on me while I’m in traffic, the first time it happened was in June. I also went to Autozone to see why the check engine light, but it only says small EVAP leak.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2018 Ford Fusion?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history