2024 Jeep Grand Cherokee 4xe technical service bulletins
398 technical service bulletins and manufacturer communications cover the 2024 Jeep Grand Cherokee 4xe, including 18 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- D-26-11
- ID-26-24
- Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program
- ID-26-04
- ID-26-24 (XC2) 2.0L PHEV
- D-26-11 (XC2) 2.0L PHEV
- D-26-06
- ID-26-06
- D-26-06 (XU1)
- ID-26-06 (XU1)
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 7
- Warranty Newsletter – Volume 11, Issue 7
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
- Warranty Newsletter – Volume 11, Issue 4
- Warranty bulletin D-22-03
- FCA Caribbean Warranty Bulletin ID-24-07 Rev. A Fast Feedback Program
- Warranty Bulletin D-22-03 (Rev. B) FFB Program –Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust,...
- Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
- Flash: Body Control Module (BCM) Updates
- Keyfob WL/WS/LB Key fobs unable to be programmed at dealers
- Rattle Noise Over Bumps Or Over Rough Road From The Body In The B-Pillar
- Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
- Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes...
- High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- R1H Radio U41.10 Software Update
- Applique - front door
- MIL-On and/or Engine Oil Leak
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Airbag Warning Light On or Intermittent
- Transmitter kit & transmitter - integrated key fob
- LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose
- Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo...
- Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
- Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”,...
- Steering Dragging While Recreational Flat Towing Behind RV.
- Seal - lower ags
- R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
- Evaporator - air conditioning
- Customer Indicates Air Conditioning Blows Warm.
- Shaft - axle half
- Display Verify "Z" part number availability
- Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement...
- Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long...
- Throttle body – none
- Spring kit - disc brake pad
- Clunking when going over bumps, potholes, or turns
- WL Front Control Arm Bushing
- Camera - rear view
- Power Liftgate Intermittently Inoperative
- Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL)...
- Bolt - hex flange head
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Heater - electric coolant
- Fuel Oil Refresh Mode (FORM) Message
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Heater core – none
- Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble...
- Ambient cabin light fault B2811-02 inop
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Power Liftgate Intermittently Inoperative
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF...
- Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of...
- Module
- Wl ddm/pdm
- Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS),...
- Module - liftgate
- 68375577A$ is not showing the correct verbiage please update and correct Clunking when going over bumps,...
- Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near...
- R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF...
- Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the...
- Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL)...
- Bezel - overhead console
- Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off,...
- TBM2.0H
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp...
- Sensor – knock
- Clunking when going over bumps, potholes, or turns
- Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator...
- Frame - cargo area
- Poor Audio Quality And Or Static From Wireless Devices
- Switch - liftgate
- Instrument Panel Cluster (IPC) Flicker Turn By Turn The
- Not applicable to vehicles built for US market
- Radio - multi media
- Actuator - a/c and heater
- Air bag - driver
- WL Front Control Arm Bushing
- No Wireless Charging Or Slow Wireless Charging
- High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction...
- BSR from the front suspension
- Manual Liftgate / Hatch Ajar Message On Instrument Cluster.
- Door Latch, Handle And Ajar Additional Service Information.
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged...
- U0422-00
- Driver Side Heat Blows Warm
- Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.
- Traffic Sign Assist Unavailable – Service Required The
- High Voltage Connector Seal And Fastener Service Parts Are Now Available
- Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
- Before replacing High voltage harness, please note the connector bolt and connector seal is available for...
- Switch - power window
- Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation...
- Cover - cargo area
- TBM2.0H
- Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
- Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from...
- Flash: Global Telematics Box Module (TBM) Updates Customers must experience a Malfunction Indicator Lamp...
- Prior to windshield replacement for cracks (circular shape towards center of glass), please mark the area...
- Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Service Electric Sway Bar Lamp On In Cluster
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper...
- Sensor - pinch
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- Harman R1H Uconnect 5 Radio Software Flash Error Codes
- High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction...
- Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
- Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian
- The Handsfree Kick Feature Does Not Work Or Works Intermittently.
- Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at...
- Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Check Engine Light On And Service Hybrid System Displayed
- GMET4 dohc
- Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Isolator - spring
- Hose - sunroof drain
- Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery...
- Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
- Not applicable to vehicles built for US market
- Bracket kit - mounting
- Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
- The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during...
- Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC)...
- Latch - liftgate
- Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the...
- Switch - transfer case, ride height, terrain select
- The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault...
- Armrest - rear door trim
- Valve body & control unit – transmission
- Part Number is more precise than "Up to and Including" and "After" dates in the item description
- Power Liftgate Noise During Gate Operation
- Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
- BSR from the front suspension
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may...
- If the power liftgate exhibits operating noise during opening or closing but functions normally, follow...
- If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and
- Throttle body - none
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience...
- Clunk Pop Noise From Front End While Driving.
- Service 4WD light on in the cluster
- Module - steering control
- Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
- Amplifier - none
- Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery...
- Power Liftgate Is Inoperative or Won’t Close.
- Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
- Lamp – backup, lamp - tail
- Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp...
- The customer is experiencing a "clicking" noise during turns while driving on WL vehicles
- 1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the...
- Intermittent Uconnect Box Requires Service Message
- Wireless charging pad overheating & inop
- The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be...
- Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
- Module - steering control & column
- Security Gateway Module (SGW) Software Update The following software enhancements are available: ● Update...
- Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing
- B273C-00
- R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to...
- Transmitter - integrated key fob
- Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
- Not applicable to vehicles built for US market
- Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original...
- Noise From Front End While Steering Or Turning The Steering Wheel.
- C0044-00-BRAKE pressure sensor 1 (module
- Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Verify "Z" part number availability
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Wl/ws/lb
- Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA)...
- Shaft - steering column intermediate
- Flash: Global Telematics Box Module (TBM) Updates The
- Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting...
- TPMS Handling & Installation Best Practices
- Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
- Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
- Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
- False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and...
- Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”
- Radio Does Not Turn On Automatically When Vehicle Is Started
- Symptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition
- Windshield HUD (Head Up Display) Display Features
- Door speaker Inoperative or No Sound
- Headrest - second row
- Belt and retractor - front seat
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades...
- Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS)....
- Tire Pressure Monitor (TPM) Service Information
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged...
- Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative
- Engine Cylinder Block Porosity Inspection
- Module - engine controller
- Steering Repair Information Involving Toe Angle
- Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance
- Night Vision Field Of View Limited And No Option To Overlay Analog Gauges
- Check Engine Lamp On. Warning Messages in the Cluster
- Decreased Remote Start And RKE Range
- 850RE d
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Valve - check
- Adjuster
- Keyfob WL/WS/LB Key fobs unable to be programmed at dealers
- Module - central ADAS decision
- Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must...
- Warranty Newsletter – Volume 11, Issue 6
- Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
- 12 Channel Amplifier Popping Noise Sound Customers may experience the following: ● Popping sound coming...
- Steering Wheel Off Center
- Motor Generator Unit (MGU) Replacement Customers must experience a Malfunction Indicator Lamp (MIL)...
- Underhood start/stop safety The
- Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery...
- Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Slight Pull, Drift, Wander
- Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: ● If the...
- Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and...
- Check Engine Lamp On. Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS)."
- Video Routing Module Verify Z part number availability
- Carpet - rear floor
- The Instrument Panel Cluster (IPC) Displays “Wipe Sensor” Message
- Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.
- Sunroof Inoperative, Not Moving To Open Or Closed Positions.
- Flash: Powertrain Control Module (PCM) Updates
- Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp...
- C008E-00
- A/C Blowing Warm Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
- AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
- Keyfob WL/WS/LB Key fobs unable to be programmed at dealers
- Display Verify Z part number availability
- Key Fob Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner...
- Cluster Off-Road Pages Have A Delay In Updating Graphics And Data
- Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: ● If the...
- 850RE d
- Trailer Tow Lights Inoperative
- Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key...
- Exterior Rear View Mirror Stained And Will Not Clean.
- Misfire DTCs, Rough Idle, Valvetrain Noise
- Module - ignition
- Engine Rattle Noise
- Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security...
- Flash: Radio Frequency Hub Module (RFHM) Updates
- Transmitter kit & key kit - integrated key fob
- Crackle, Pop or Growl noise At Start-up
- AC inop
- Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- AC refrigerant expansion valve actuatorac inop
- Module
- Key Cannot be Programmed to The Vehicle
- Ebooster When replacing the brake ebooster under warranty
- Valve - oil control
- Odometer Blinking, Security Gateway (SGW) Diagnostic Trouble Codes (DTCs) Diagnostics
- Canister
- Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator...
- Radio Display Screen Flicker
- Engine Noise
- Apple CarPlay Does Not Complete The First Initial Wireless Connection.
- Lower active grill shutter
- Defroster Grille Has Gaps And Or Is Not Sitting Flush.
- Grille molding applique is sticking out at the headlamp
- 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
- Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
- SOS Button Inoperative And Or Unavailable
- Valve body & control unit - transmission
- Transmission - 8 speed
- Uconnect Box Require Service Message
- Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off. Diagnostic Trouble Code (DTC)...
- Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.
- Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Switch - steering driver assist & steering wheel
- Module - battery heater
- Transfer case - none
- Check Engine Lamp On. Warning Messages In The Cluster
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar)
- Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar)
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes...
- Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected...
- Service 4WD Message Illuminated
- 3.6L psu
- Battery Drained, Ignition Off Draw, Cluster Display and Door Lock Indicator Lamps Stay Illuminated
- Latch – front & rear door
- DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
- Driver Door Seat Massage Switch Inoperative Customers may comment on the following: ● The seat massage...
- High Voltage (HV) Battery Will not Take a Charge, Diagnostic Trouble Code B22A9-42-ECU Internal...
- Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Charger , Onboard Battery Symptom/Vehicle Issue: High Voltage (HV) Battery Will not Take a Charge,...
- Control module
- Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp...
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