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June 2, 2026 Other

Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of...

Jeep technical service bulletin OTHERDOC_164 for 2021-2025 Jeep Grand Cherokee, 2021-2025 Jeep Grand Cherokee L and 2021-2025 Jeep Grand Cherokee 4xe.

Bulletin number
OTHERDOC_164
Component
Electrical system
Summary
Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu displayed

Owners of these vehicles have filed 801 complaints in the electrical category.

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