I've been experiencing an issue with the brakes on the vehicle not operating properly since 2022. The vehicle does not brake normally, and the brake pedal must be pressed completely down to the floor, or pumped repeatedly before the vehicle begins to slow, and when it does slow, the brakes are less than responsive. There have been several instances where despite allowing extra stopping distance and pressing the brakes all the way to the floor, the vehicle does not stop normally, and I've come dangerously close to being involved in a collision as a result. I've reported these issues to Jeep in the past when the vehicle was there for service, but it was not adequately evaluated. I replaced both front and rear brake pads and rotors, only to have the issue continue. On 6/27/23 when my vehicle was in the body shop for unrelated repairs, the body shop conducted a brake diagnosis and confirmed the stiff break pedal when attempting to brake. They verified the appropriate vacuum at brake booster and vacuum sensor, and disconnected the brake booster sensor and smoke tested the brake booster to find smoke leaking into the main cabin area. They recommended replacing the brake booster assembly with water shed per TSB, and re-checking. They noted that the Vacuum brake booster has failed, and TSB is available in regards to installing water shield with new brake booster, under safety recall T59/the federal safety agency 17V‑572. Once body work was completed, we took the vehicle to Perkins Jeep for the open recalls and requested repair of the brake booster, but were told this isn't a Jeep problem, and that it should have been taken care of at the body shop under insurance-- even though this brake issue was pre-existing to the body damage to the vehicle. Jeep states they do not have the OEM parts to repair this issue and other open recalls at this time, and there is a waiting list.
2014 Jeep Grand Cherokee brakes complaints
Page 2 of 10: complaints 11 to 40 of 261, newest first, as owners wrote them.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at approximately 80 MPH, the rear passenger’s side tire detached from the vehicle. The contact stated that the ABS warning light was illuminated. The contact was able to cruise to the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that due to corrosion, the brake assembly and the drive axle housing needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 134,505.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while reversing the vehicle in her residence, the vehicle hit a tree. The contact stated after she shifted gears to Drive, she lost control of the vehicle, which cause the vehicle to crash into a metal gate and into a brick wall. The contact stated she did depress the brake pedal but it failed to stop the vehicle. The contact stated no warning light was illuminated and the air bags did not deploy. The contact sustained bruises on her left arm and left leg from hitting the steering wheel. The contact did not seek medical attention. A police report was not filed since it was her residence. The vehicle was not drivable. The contact called the insurance company and had the vehicle towed to a towing lot. The insurance company has not assessed the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available.
Emergency Brake engages while driving
It increased speed, then tried to break and the breaks locked up, then I tried to move to not hit the car in front of me and the whole front passenger side control arm snapped off causing me to loose a tire.
The breaka locked up and i went to go around so i wouldnt hit the person in front of me. When i did the front axle cv joint totally snapped off the passenger side that hold the tire on. And i couldnt steer or anything
Vehicle lost braking ability intermittently. Had to drive off the road to stop the vehicle without hitting something. Brake light came on the dash but then went off and brakes worked as normal. This has happened several times now. All randomly.
A complete loss of all electrical and engine power simultaneously, on the freeway during a rainstorm without any warning. All systems including power steering, tail lights, door locks, a completely dark instrument panel, engine stopped running. I feared for my life, it’s very scary, it happened with no warning on a freeway during a rain storm!
Several times I have put my vehicle in park and it has started rolling back. Once it was in park, the driver exited the vehicle, and after a minute the vehicle began rolling. Yes it was in park as indicated on the dashboard. I hadn't put the parking break on as I had just stopped the vehicle and wasn't planning on staying parked. We were in my driveway with a very slight incline. All times (4 so far) I had to put my foot on the break to stop the vehicle. Once my daughter was in the car and jumped over to save her life by putting her foot on the break as it would've went over the side of a hill. With a quick search it appears several other people have experienced the same with brand new 2014 jeep grand cherokee
I left my place of work and when I went to use my brakes they didn't fully work. I barely got stopped in time to avoid oncoming traffic. The sputtered as I pressed the brake down. I got it looked at and they changed the brake booster. All was well after that. The picture attached is was I bought to fix my car.
On 12/23/2020 at 6:00am I was driving on long point road when the vehicle completely shutdown - all electrical, engine, lights, breaks, etc. I was driving at approx. 30mph heading towards a round-about when everything shutdown. The loss of power resulted in not being able to slow down. Luckily there weren't any cars in the round-about when I entered. However, it was a rather tight round-about and was not able to make the turn and I went over the curb and drove straight through the middle of the round-about.. The car restarted after about 3 seconds and the check engine light came on. Once the car restarted, acceleration was extremely limited. I continued to proceeded down long point road until I could pull off. About 1-2 minutes after the first power failure, another power failure/complete shut down occurred. The second power shutdown lasted about 5-7 seconds and turned back on. I immediately pulled off and shut the car off and let it sit for several minutes. When I restarted it, the check engine light was on, but went off after several hours. It's worth noting, I just received the ecodeisel software updated (I think v7). This update was performed on 12/21/20
I not only did I have problem with the seat belt. I have a problem with my dash board the is a recall and that has been since 02/2020 and it still hasn't been replace. Not only that I had to replace brakes rotor caliper on all four tires when I brought the car it had 23,599 miles and when I replace them the miles 31,00 miles. I was working them but social security told me I couldn't work and get benifits. So I had to quit the job. How I am I suppose to pay $728.11 car payment and insurance. And pay for repairs to. I got the car 08/31/2018
The forward collisin control was turned on. It started beeping when no one was near me at all from any side of vehicle. Then the brakes slammed like it was preventing a rear end collisin by my vehicle. My car slid to a stop at approximately 40 miles an hour. It scared the crap out of me and I have had that safety sensor option turned to off ever since this incident.
Vehicle completely shuts off while driving! While driving on a highway and down a mountain, also when driving on a local street after it had been in dealership for repairs. Is currently again at dealer service and they have said it needs a new computer. This a very frightening and dangerous experience
Tl* the contact owns a 2014 grand jeep cherokee. The contact stated that while driving at 55 MPH, the vehicle shifted into neutral. The contact pulled the vehicle off of the roadway but was unable to restart the vehicle. The battery terminal was disconnected and reconnected before the contact was able to restart the vehicle. Additionally, the vehicle failed to exceed 30 MPH while driving. The contact stated that the vehicle was previously taken to garden city jeep chrysler dodge ram 283 n franklin st, hempstead, ny 11550 (516) 336-4712, due to the traction control warning light being illuminated. The contact stated that on several occasions the brakes activated independently with the vehicle pulling to the right. The contact refused to pay for a diagnostic test to be performed. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was 84,000.
The jeep randomly won't start and brake pedal is firm this stranded me 6 times and dealer can't figure out because nothing displays and then it works I have heard sensors and brake boosters but neither are on recalls
Tl* the contact's wife owns a 2014 jeep grand cherokee. The vehicle failed to stop when the brake pedal was depressed. The vehicle brake pedal traveled all the way down to the floor no consequence. The vehicle eventually stopped the contact's wife was traveling approximately 25 MPH, when attempted to stop, the brake pedal traveled all the way down to the floor. No warning indicators illuminated. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 61,000.
Electrical stops working, software malfunctions of computer. Shuts off or shows service for 911 phone. Power steering doesn't work and brakes are hard and flutter.
Vehicle equipped with forward collision warning (fcw) has inadvertently applied the brakes, slowing the vehicle down, with no vehicle or obstruction ahead. This has occurred multiple times and more frequently sounds the I-brake alert with no vehicle or obstructions ahead. The risk potential to lose control or be rear ended is high. This has occurred while driving at 30mph on a street and 60mph while on a highway. The jeep dealer has been unable to determine any causes or fixes throughout the last year. The safe noted 12/2/19 is the last time the braking has occurred but has been occurring since 2018.
I have a acc / fcw unavailable message that deactivates my auto breaking system to prevent a collision. This error message may relate to the orc module that may control other safety devices in the vehicle such as the air bags. This deactivation occurs while the vehicle is in motion city street and on the highway.
My 2014 jeep grand cherokee overland is slamming on breaks and blinks a red light saying brake with nothing on the road! This is the second camera/ collision detection system it has occurred on, dealership can't find anything wrong please help before this kills my family! I found that there was already a big investigation on this in 2016 but didn't involve a recall, I am worried for my safety. Jeep wants me to drive the car and track it with a device that records my driving patterns. I don't see how this is going to help them identify the issues with their fcw ( forward collision warning system) https://apnews.com/d60d7185ec0e4b53a666e32b77b8039a this article above describes exactly what I am having occur.
Vehicle experiences random illumination of multiple instrument cluster warning lights, loss of cluster illumination, loss of speed display, and loss of ABS and ESC system functions. Sometimes vehicle shifts into 3rd gear, and does not respond to shift commands. This occurs randomly, sometimes right after start-up, sometimes after a few minutes of driving.
Tl* the contact owns a 2014 jeep grand cherokee. While operating the vehicle, the brake sensor indicator remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake booster shield was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer (palmer dodge chrysler, 11460 alpharetta hwy, roswell, ga) were notified of the failure. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 17v572000 (service brakes). The failure mileage was 82,000.
The car was rolled away from the drive way when park at night few times already .
N58 my jeep did something weird on 4/21/2019 dash lights came on like ABS and traction control light was on in the dash but the push button light down below the heat buttons was also on. Also service 4 wheel drive was flashing on the dash along with the selector wheel on the left of the dash screen went to terrain mode all by it self.also on the screen it chimed 4 wheel drive unavailable. I was in drive and driving straight.
Abs and stability light came on while driving 45 MPH also the dash says service four wheel drive it all happened at the same time I think it might be part of the ABS recall
Tl* the contact owns a 2014 jeep grand cherokee. While driving out of the parking lot, the vehicle shut off and the insufficient battery charge indicator illuminated. The failure recurred and the vehicle was towed to ron carter chrysler jeep dodge ram of league city (281‑668‑5383, located at 3535 gulf fwy, dickinson, tx 77539). The dealer stated that the vehicle was included in the federal safety agency campaign numbers: 17v435000 (electrical system), 17v572000 (service brakes, service brakes, hydraulic), and 18v332000 (electrical system, vehicle speed control). The vehicle was kept at the shop for the recall repairs. Four days later, the dealer still had not completed the repair, stating that the gear was stuck in park. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 83,000. Parts distribution disconnect.
The brakes on our grand cherokee stopped working while in a parking garage. After getting the car towed back home the dealership said it was a failed brake booster. The issue I have with that is I had taken it in for the recall earlier in the year and it was supposedly taken care of. Either their interim fix did not work or they did not do anything when I took it in the first time. We were fortunate no one was hurt.
Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 55 MPH, the brake booster failed. The contact stated that the brake pedal became stiff when depressed and the vehicle nearly failed to stop in heavy traffic. Afterwards, the contact heard a hissing noise inside the vehicle. Westbury jeep chrysler dodge ram (111 bond street, westbury, new york 11590, (516) 336-4788) was made aware of the failure and diagnosed that the power brake booster was faulty. The vehicle was repaired by removal and replacement of the power brake booster. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. In addition, the manufacturer stated that there was no warranty coverage on the vehicle. The failure mileage was 67,481. *dt *bf *tr updated 10/3/18
My 2014 jeep grand cherokee ,shut down while I was driving in the issaquah fall city road . Steering wheels locked and brakes failed and everything shut down. I barely made it to the walgreens parking lot where the vehicle completely died to the point where even the keys wouldn't work . I barely made it alive . I am glad I didn't crash into anyone . I had to tow the vehicle later in the day to the dealership . They asked me to drop it off at their garage . Today they got back to me saying , there was an open recall on the vehicle and that caused the alternator to fail and shut down everything . They said because it's an open recall they would fix it themselves as it's covered under some warranty . But they also told me that there is an issue with some oil pressure sensor and the awd system is stuck in awd and they will have to fix it and have me a parts and labor charge of 2000 usd which I have to bear . Is this normal practice . I don't know how the awd system suddenly got into this state . If it's a result of the alternator issue caused by the open recall , wouldn't they manufacturer/dealer have to bear it . . Thanks !!
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