Driving at 65 MPH on a straight highway, with the automatic breaking system turned off, the car suddenly skidded to a complete stop.
2014 Jeep Grand Cherokee brakes complaints
Page 4 of 10: complaints 71 to 100 of 261, newest first, as owners wrote them.
Tl* the contact owns a 2014 jeep grand cherokee. While driving 55 MPH and attempting to engage the brakes, the brakes failed to stop the vehicle. The vehicle was previously repaired per the federal safety agency campaign number: 14v154000 (service brakes, hydraulic). The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 42,000.
On two occasions, two weeks apart, the active braking feature functioned without obvious external cause. In both cases, the active braking system caused the antilock braking system (ABS) to activate, causing the vehicle to stop abruptly. The following information applies to both instances: 1. Forward collision warning system (fcw) is on. 2.fcw is set to near 3.active braking feature set to on. 4.vehicle speed approximately 30 MPH 5.asphalt four lane road without divider 6.daylight, sunny, temperature about 80 degrees f 7.no vehicles in front or on either side. 8.no vehicles approaching. 9.no obstacles or perturbations on road surface. Second occasion occurred after dealer had installed latest software updates for all components. Dealer has inspected and driven the vehicle. No defect codes were found. Dealer could not duplicate event.
Forward collision warning and mitigation - engaged on a clear day, at freeway speed (55 MPH), with no vehicles in front of me or beside me. My car braked hard and the 'brake!' flashed on the dashboard screen. If there had been a car behind me, I would've been rear ended.
My emergency brake light is flashing on my dash board, and it is making a chiming noise when flashing as I drive my jeep. The main issue other than having it going on and off some time a few time a day sometimes not for a week than a few days in a row is that when I am on an open highway with cruise control on doing 70 MPH the cruise control will shut off every time it flashes. I fell the this is a safety issue when your cruise controls shuts down without any warning. The dealer has not corrected this issue. I just got a recall notice to day s27/the federal safety agency 16v‑240 to make sure my vehicle is in park and foot brake on. My foot brakes says it is on at 70 MPH when it is not on. This happened a lot today on my trip, but has been going on for over a year
Driving approx. 20 MPH in city traffic, car in front stopped suddenly. I tried to apply brakes and the auto-braking system also flashed on dashboard to "brake!" but when I tried to, the brakes were not as responsive as usual. I applied tremendous pressure on the brake pedal (so much so that my foot still hurts over a week later) and the brakes did not react as they typically do, so I hit the car in front of me.
While pulling out onto a busy thoroughfare (cesar chavez st. In san francisco, ca) in my 2014 jeep grand cherokee overland on 3/31/16, my collision warning system went off, then the vehicle braked hard on its own via the brake assist system, engaging the anti-lock brake system, and bringing me to a stop in the middle of this busy road. However there was nothing/no one in front of me. This could very well have caused me to be t-boned or rear-ended with my 8 month old baby in the car. This was extremely scary and unexceptable! After describing the issue to my mother, she sent me an article from the wall street journal regarding this issue on 2014 jeep grand cherokees. Clearly this is a more widespread issue than just a fluke affecting my vehicle.
Forward collision warning (fcw) occasionally comes on without reason in city traffic,interstates, and country roads (no traffic or obstructions nearby) and at various speeds causing a "brake" warning signal and sometimes, not always, actually causing the vehicle to brake. Related to the fcw problem is a warning signal that frequently appears that indicates the adaptive cruise control/fcw are unavailable. Vehicle has been in shop numerous times and except for one time that the dealership found a part missing, the dealership continues to indicate they cannot duplicate the problem. The problem remains on-going and has not been resolved. The date of occurance below is the most recent event with the "brake" warning.
We have had 4 incidents of unintended braking (pe15-021) from the collision control system. Extreme autonomous braking when nothing was in the way. Additionally, we had one case of unintended acceleration in low speed (less than 10 MPH) stop & go commuter traffic resulting in a rear end crash with damage to our jeep and the vehicle in front of us and the next vehicle in front of them (3 vehicles total). Jeep accelerated hard on its own without pressing the gas pedal.
Car braking system activated automatically on its own on multiple occasions, anti-collision warning system is not turned on. Latest incident occurred on december 26, 2015, driving 45 MPH on a highway with no traffic or obstacles around the word "brake" appeared on dashboard in red and brakes were suddenly engaged. Incident before was driving 60 MPH on the interstate and the brakes engaged again with the word "brake" flashing on dash again anti collision system was not on.
The collision avoidance system activates and slams on the brakes without cause while traveling forward which is startling and dangerous because I have been nearly rear ended by another driver for braking without cause. When parking the gear selector feels like it is in park it is actually in reverse or neutral. Brakes squeak and were wearing groves into rotors when vehicle was brand new. Also the front bumper has never fit correctly as well as the fender moldings peeling off. Very sad for a $55,000 vehicle.
Last night, I was driving at normal speed down the road and person ahead of me braked gradually to make a turn. I began to softly brake. I had a generous amount of space between me and the car ahead of me - at least 5-6 car lengths. The forward collision warning system activated and slammed on the brakes, causing the car behind me to nearly rear-end me. The system should not have activated as there was no reasonable threat of collision. This is not the first time this has happened and I understand the federal safety agency is investigating this system so I decided to file a complaint in order to assist the investigation. The system works well when it needs to but it has false positives often. It is somewhat terrifying when your car just decides to slam on the brakes with no cause and there is a legitimate cause for concern when it does. Other drivers behind me may be unprepared to stop and could cause a crash.
When I apply the brakes the front end shakes pretty badly. I also have an issue when I excellerate moderately the vehicle seems to take off leaving me feeling out of control and having to take my foot off the gas and watching the RPM hit 6000. I have also had issues with the transmission and a total of 5 recalls. I have had time in court trying to fight it using the lemon law but lost because of not having an attorney and a transmission specialist I couldn't afford either. I notice my problems at 1900 miles but I lost because they said I used it for commercial use which I don't because I don't have it registered as a commercial vehicle I just drive a lot for work at the time. This vehicle has caused me loads of stress since I bought it and feel very unsafe driving my kids around. Any help you can give me would be greatly appreciated I'm at my wits end. I bought my jeep early in 2013 so I feel its one of the first jeep off the assembly line with lots of issues. Thanks
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the automatic brake warning system would automatically activate. The failure occurred over twenty times while the cruise control was not engaged. The contact reached out to the dealer for diagnostic testing. The dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 5,000.
The vehicle braked unexpectedly, for no apparent reason. Updated 10/9/15
There has been incident the forward collision warning went off and the brake was applied. It happened both high speed and low speed. The recent incident was captured my onboard dash cam. Https://www.youtube.com/playlist?list=plqwa_9v6mhpjrx6j4thjgtnma1vf99o-4
My car is equipped with a forward collision warning that will signal you when you are too close to a vehicle and automatically engages the brake if a collision is imminent. The car has 3 times now signaled and engaged the brakes when there were no vehicles near me. The first two times this happened I was driving on the freeway going approximately 65 MPH with no cars in my visible sight and the signal alarmed and then the car braked on it's own. This again happened yesterday 6/29/15 while I was turning left through an intersection with a green arrow and the vehicle braked while I was accelerating. A car behind me had to hit their brakes and swerve to avoid rear ending me. Each time I bring the vehicle to the dealership they tell me that they can't fix a problem that they can't replicate.
The front rotors and the rear rotors turned black while operating the vehicle under normal highway driving conditions. The front and rear brakes pads are not worn where they required replacement. The rotors appear to be defective. I saved the rotors for inspection if you so desire to inspect them. Having been a automotive technichian in the past and a mechanic on nyc taxi cabs I have never witnesses this kind of wear and tear on a rotor. Having had fleets of police vehicles I have never seen a rotor wear like this either. Even police vehicles having been in pursuits have not worn out like this.
Tl* the contact owns a 2014 jeep grand cherokee. While driving at 25 MPH, the vehicle suddenly braked witout the brake pedal being depressed. The brake warning indicator flashed prior to the failure. The failure recurred several times. The dealer was unable to locate a failure. The vehicle was not repaired. The manufacturer was made aware of the issue. The VIN and failure mileage were unknown. Updated 8/21/15
I was on the I-94 entrance/exit ramp between fullerton avenue and western avenue. Just before western ave: the left lane is intended for vehicles entering I-94 northbound, the right lane is intended for vehicles that are proceeding to western ave. When the even occurred, there was a line of vehicles stopped in the left lane due to traffic congestion on I-94. I was traveling in the right lane and had no cars directly in front of me. As I began to pass the long line of vehicles that were waiting to enter on to I-94 on my left, the automatic braking system began to chime and braking began for no reason. I quickly reached down, disabled the ABS function, glanced in my rear-view mirror and saw that I had come dangerously close to being rear-ended by another vehicle. After a few weeks, I re-enabled the feature thinking that the event was a fluke. I re-enabled it, but had a handful of instances where the brakes would be applied in seemingly inappropriate situations - mostly all of them in dense city driving. The vehicle now has 10k miles on it. I have yet to take it in for service on this or the multitude of factory recalls. Possibly related, there have been numerous occasions where the parking sensor chimes have gone off while the vehicle was moving -or- in gear, but stopped at a stoplight. I often leave the feature disabled until I get ready to park.
I was driving approximately 40 MPH on w. Maple rd in troy, mi in the middle of the afternoon on february 18, 2015. There was minimal traffic on the road and no one in front of me in my lane or the lane next to me. Suddenly, my dash lit up to brake and the car started braking on it's own. It happened so quickly that I wasn't even sure what it was. It happened again about a mile down the road. Again the system applied the brakes and the warning word brake flashed on my dashboard when there was nothing near me. It happened quickly and then the car went back to normal without me doing or changing anything in the car. I brought it to the suburban chrysler dodge jeep ram dealership in troy and they said they were not able to recreate. No codes were activated in the computer and there were no service bulletins about it so there was nothing they could do.. . I took the car home and the same thing happened again to me five days later driving at approximately the same speed. This time the dealership kept the car longer, drove it 119 miles, used the miller tool kit to align the camera and still found nothing wrong. The following week, it happened again and I returned to the dealership. This time they replaced the front sensor and bubble aligned. The only thing that the dealership found was that on one of the test drives they couldn't get the acc system to work at all and still no reports showed up on the computer. The next test drive all systems were working, again no report on the computer of the change. The dealership still could not duplicate the problem but they thought that they fixed it.. In may, it happened again. It occurred while I was merging onto the expressway traveling at 63mph. I returned the car to the same dealership and again it was returned to me without being able to diagnose or fix the problem. . .updated 07/21/15
Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 60 MPH, the warning indicators illuminated and the brakes engaged independently. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 19,000. The VIN was not available. Updated 7/29/15
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), 14v634000 (electrical system), and 14v643000 (air bags, seat belts). The parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Ma 09/03/15 updated 12/10/15
On the highway the "forward collision warning with stop" system needlessly engaged. The vehicle brakes automatically were applied by the car on its won causing it to decelerate rapidly fishtailing uncontrollably. It was raining. This is not the first time the situation occurred.
Vehicle has, on three occasions slammed on brakes when a vehicle slows in the right hand lane adjacent to the lane of travel. Brake warning appears with warning sounds.
My daughter was parking her 2014 jeep grand cherokee outside of a retail store. As she slowed and pulled into a parking space, the jeep suddenly surged forward, jumping the curb, crossing a sidewalk, going through a small grass median, and into a different area of the parking lot. The police report, oklahoma city police department report, case number 15-redacted, accurately records the surge. The officers conclusion was driver error. Through research I have found numerous similar complaints concerning 2014 jeep grand cherokees. I called the service manager for the jeep dealership where we purchased the vehicle. I told him about the accident and that when the jeep came in for repair, I wanted the accident data preserved. He told me the only data that he could obtain was jeeps proprietary information, which I could not have. A representative form my insurance company is adamant that we, as the owners of the jeep, have a right to any information captured by the jeeps systems. However, the insurance company had no way to obtain that information when they appraised the damage to the jeep. I need help in obtaining the data by someone outside of jeep who can access it, or help to compel jeep to provide me with the information, hence this online submission. The website which contains other complaints about 2014 jeep grand cherokees is http://www.carcomplaints.com/jeep/grand_cherokee/2014/engine/vehicle_speed_control-2.shtml. 2014 jeep grand cherokee vehicle speed control problems | page 2 the website concern jeep grand cherokees or all years having trouble when the tires/brakes get wet is jumpin' jeeps are hard to tie down
Car has automatic brake warning which applies the brakes automatically. On at least 4 occasions the warning light came on brakes were applied and there was no other cars in sight. Not only were there no cars in sight while driving on an expressway the brakes would come on. I to,d the dealership but the were unable to replicate.
I purchased a new 2014 jeep grand cherokee srt last year and have had many issues, this has to do with the automatic braking system. I was in the far left turn lane of a two lane left turn stoplight. Stoplight turns green for left turn lanes to proceed to highway entrance ramp, as I am turning left my car automatically slams into a full brake and stops in middle of turn lane. The car was out of my control as the brake peddle was fully pressed to the floor without me touching the brake. My vehicle does have the automatic brake system, which was activated this day. The car behind me slammed on their brakes since my vehicle came to a complete stop in the middle of making a left turn. We did not get rear ended thankfully. There was a car to the right of my vehicle also making a left turn, at no point did this vehicle come near my vehicle nor crossed lanes. My vehicle came to a complete stop for no reason and when I went to press on the gas pedal, it continued to stay in a full brake, it took about a minute to get my vehicle to start accelerating again. After this incident I turned off the automatic brake system. To be driving a vehicle and then out of nowhere the car takes control of itself is very scary and not safe.
Driving through the eisenhower tunnel the brake warning system activated. The brakes did not engage. I have had this jeep for over a year and have driven through this tunnel over 80 times and now whenever driving through the tunnel this brake warning will flash. This has occurred approximately 16 times now. This warning is now going off on the open interstate and secondary roads. The adaptive cruise control stops workings after 15-20 minutes. This has been into two different dealers, only to tell me the lens was dirty. Within 20 minutes after leaving the dealer (who cleaned the sensor) the system stops working and says to clean the sensor. No snow or water was driven through prior to the message being displayed.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
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