After backing the car out of the garage I was going to get out to go back into the house.. I put the car (I thought) in park, my foot was still on the brake. I started to remove my foot from the brake and the car slightly started forward I realized the car wasn't in park but drive and when I went to depress the brakes further to change gears and stop the forward motion the car suddenly revved the engine, squealed its tires while pealing out and accelerating at a high rate of speed back into the garage smashing into a brick wall and my dining room. The damage to the car is over $15,000 and damage to the house is approx. $9000. I know my foot was on the brake!` my face hit the steering wheel cutting my lip. The airbag did not deploy. I have two years left on the lease and I am terrified to drive it. In all of my years of driving I have never had an accident and I have always parked in a garage without incident. I have driven everything from yukons to navigators and never have I had an issue like this. I see from all the posts that I am not alone. This issue needs to be addressed before people are killed. Updated 10/17/2017
2014 Jeep Grand Cherokee brakes complaints
Page 5 of 10: complaints 101 to 130 of 261, newest first, as owners wrote them.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000, 14v643000, 14v391000 (service brakes, service brakes, hydraulic), (air bags, seat belts), and (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v634000 (electrical system), 14v643000 (electrical system), and 14v391000 (electrical system); however, the parts needed to perform each repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Applying brake car did not stop .car stopped 15 feet after applying brake.this is the second time this happened.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, hydraulic), 14v391000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Since purchasing this vehicle in april of 2013 there have been six safety related recalls on the vehicle. The first two were quickly fixed. Since then, and over the last year we had accumulated an additional four recalls. Each comes with a warning from chrysler that this is an "important safety recall notice." the recalls are as follows; sun visor wiring occupant restraint control module brake booster alternator we have made at least four trips into auto nation chrysler dodge jeep in at 120 116th ave ne bellevue, wa 98004 to try and get these items fixed. Each time we are told the parts are not available and they have no estimate as to when the parts may be available. They have been pretty dismissive and do not seem to give the impression that they understand this is their responsibility to correct.
I was driving and stopped at the stop sign and when I accelerated after making the stop and took a left turn on g street located on kirtland air force base my car accelerated and I lost control and when I applied the brakes nothing happened and my car proceeded to hit a parked vehicle and still the brakes did not stop the car and the only reason the car stopped was because I hit some reinforced steel cables holding something up. Four other vehicles were damages as a result of my brakes failing.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact was concerned that the air bag would deploy in his face. The vehicle burned oil continuously and there was blue fumes coming from the rear of the vehicle. In addition, the horn sounded and the hood latch failed. The dealer repaired the vehicle. The brake master cylinder protective plate was repaired under the federal safety agency campaign notification p67. The fuel door mechanism was fractured and the dealer repaired the vehicle. The dip stick was not replaced. A grinder was marked for a new factory dip stick. The contact also stated that the dealer placed too much oil in the vehicle. When the vehicle was new with less than 200 miles, the instrument cluster failed and the contact could not see how fast the vehicle was driving. The vehicle was taken to the dealer who diagnosed a short circuit in the sun visor wiring. The vehicle was repaired. The contact also stated that the locks unlocked on their own. When the button was pushed on the key fob to open the rear tailgate, it would not respond. The manufacturer was not notified. The approximate failure mileage was 11,351.
Tl* the contact owned a 2014 jeep grand cherokee. While driving 25 MPH, the brake pedal was depressed and failed to respond. As a result, the contact crashed into another vehicle. The air bags deployed. The contact sustained a fractured wrist, which required medical attention. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 18.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while in park, the vehicle rolled down a hill independently. The vehicle was taken to the dealer for diagnostic test but there was no repair or diagnosis. The contact stated that the failure recurred multiple times. Also, the contact mentioned that prior to the brake failure the four wheel drive also failed which caused the vehicle to slide. The contact stated that the dealer was unable to provide a diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
There are 3 recalls on our vehicle, the 1st one 5/14, we called our dealer to have fixed, they said they didn't have parts, still doesn't have them 9 months later, another one 8/14 for a sun visor lamp wiring, and another one for an occupant restraint control module.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000(service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
While traveling perfectly fine for 2 hours on an expressway, our vehicle became completely uncontrollable as the road became slightly slippery and we decreased our speed to around 45 MPH. The steering wheel began shaking, the vehicle felt like it was driving itself, shimmying left and right uncontrollably. We could not correct the vehicle from slightly fishtailing even after removing pressure from accelerator and reducing speed to 5-10 MPH and driving on the shoulder where there was more traction. We were totally unable to control the vehicle. We switched the select-terrain knob to "snow" to see if that helped, but it continued to be virtually uncontrollable. We were afraid to completely stop the vehicle due to all other traffic flying past us going normal speeds. The vehicle miraculously made it to a gas station right off the highway and was towed to the nearest jeep dealer. The service department took it out for two different drives and could not replicate the problem. They hooked it up to their computer diagnostic system and could find no error codes. We also inquired if it was part of the p64 recall regarding the electronic control stability and were told no even though it seems similar to the problem that the recall addresses.this was the most terrifying experience we have ever had in a vehicle. If there had been any vehicles in our immediate vicinity at the onset of the issue, we would have been in a horrific accident. Two other similar, but less intense scenarios had happened before this one, both including the same feeling of being out of control, once on a rainy road service, and the other on an intermittently slippery road. Because this seems to be an intermittent problem and one that is a huge safety concern, we refuse to drive this vehicle on the road again.
My lights outside/inside go black/no lights with no warning. Other cars flash their lights at me and all I can do is turn on overhead light, and drive very slow. Also my brakes won't work, this happened three times. I'm scared to drive at any time after dark. My car was in shop for 37 days because they could not get parts to fix/after accident.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. ..updated 01-28/15
Can't start the engine. All the electronic s in the car start blinking and on monitor shows that I didn't press a start engine bottom. But I did. I don't know what to do .it happens already tree times today.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes and service brakes hydraulic), the federal safety agency campaign number: 14v643000 (air bags), and the federal safety agency campaign number: 14v391000 (electrical system) and stated that the parts were not available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v634000 (electrical system), and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep cherokee. The contact received a notification for recall the federal safety agency campaign id number: 14v643000 (air bags, seat belts), the federal safety agency campaign id number: 14634000 (electrical system), the federal safety agency campaign id number: 14v391000 (electrical system), and the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Mailed out 01/13/15*lj updated 02/02/15*lj updated 02/19/15
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2014 jeep grand cherokee. The brake booster was found to be in need of replacement. Recall # 14v154000. *mw the consumer stated it has been four months, since the vehicle was inspected. The consumer was informed, the recall parts were recalled.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) however, the part needed to complete the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs to be performed. The manufacturer was made aware of the delay. The contact had not experienced failure.
Traveling through new jersey on the highway for about one hour, stopped at small store for a few minutes, leaving the parking lot heading back towards the main road and attempt to yield to traffic, brake pedal depressed 100% and vehicle continues to roll towards the road. There was just enough room for the driver to turn the vehicle around and back into the parking lot. In the parking lot the vehicle was moving at about 10 MPH and the brake pedal was depressed 100%, again the brakes are barley working and the car takes about 20-30 feet to stop. There was a recall for the 2014 grand cherokee but only for models manufactured from january 5, 2010, through september 8, 2013. Our grand cherokee was manufactured in november of 2013 and is therefore not eligible for the recall. Our jeep was towed to a local jeep dealership where they replaced the brake booster, they told us it had filled with water (exactly what the recall fixes). The recall must be expanded to all affected 2014 grand cherokees.
Tl* the contact owns a 2014 grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and the federal safety agency campaign id number: 14v391000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). The contact stated that the parts needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
After coming to a complete stop the vehicle lunges forward. This is an intermittent issue, but appears to happen more frequently after the vehicle has been sitting for a period of time. Additionally the vehicle transmission is always trying to find a different gear (I describe this as fishing for a gear) up shifting when you want to slow down or just the opposite down shifting when you want to speed up.
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