Tl* the contact owns a 2014 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer stated that they only received one part per week for repairs; therefore, the repair would not be performed for several weeks. The contact was placed on a waiting list. The VIN was unavailable. The contact had not experienced a failure.
2014 Jeep Grand Cherokee brakes complaints
Page 9 of 10: complaints 221 to 250 of 261, newest first, as owners wrote them.
Tl* the contact owns a 2014 jeep cherokee.the contact received a notification for recall the federal safety agency campaign id number 14v15400 (service brakes, service brakes, hydraulic). However, the part was unavailable to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee.the contact received a notification for recall the federal safety agency campaign id number 14v15400 (service brakes, service brakes, hydraulic). However, the part was unavailable to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Local dealership has no remedy or parts from manufacturer on recall # p14/the federal safety agency 14v‑154 was told on june 3, 2014 to check back in a month or so!
Received safety recall for brake booster (p14/the federal safety agency 14v‑154). Tried to schedule appointment with dealership for safety recall service and was told that next available appointment is not until september 2014. As per safety recall notice: "if your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint...or go to " is there any way possible to resolve this safety recall sooner? The dealership mentioned that they have to wait for the parts needed for the safety recall and it will take months.
The vehicle randomly activates the forward collision avoidance system. Sometimes it engages the brakes, sometimes it just flashes the brake warning on the dashboard. We have had several close calls where we were almost rear ended due to the sudden unexpected hard application of the brakes. At no time during these events were there any obstacles, vehicles or other objects anywhere near the front of the car!!! I am not sure if the system is still functioning if it is actually needed. Jeep for their part has been completely unhelpful, it has taken over a month to get the part after several attempts to diagnose the problem unsuccessfully. They refused to even give me a rental car until the other day, saying it wasn't really a big deal nor undriveable.
I purchased my 2014 jeep grand cherokee limited 4x4 on june 2nd 2013. Since I have had this vehicle I have experienced multiple problems which are a concern to my safety and other jeep drivers.. I have recently received the recall due to the brakes and was told by my jeep dealer and another jeep dealer that the parts are not available to fix this safety concern. I am forced to drive an unsafe vehicle at his time. This concerns me greatly. I have also been experiencing problems with the instrument panel which intermittently blacks out when driving. This prevents me from seeing the speed in which my vehicle travels and other indicator lights. This is also a concern to my safety and other drivers on the road. Last week, I experienced my airbag light coming on and remaining on. I made an appointment with the dealer and they have now advised me they are having a problem diagnosing the issue. They have had to remove the seat and still struggle to diagnose the issue. They did advise me that my vehicle is a major safety concern and not safe for driving on the road. I was advised today that they diagnosed the airbag situation but will not have the parts until june 13th. I have driven my vehicle 21,000 miles in one year and believe this vehicle is a safety issue. I do not feel safe driving this vehicle with all these electrical issues I am experiencing. I would like answers from jeep as to why I amy experiencing these safety issues with such a new vehicle and why parts are not available for recalls.
Chrysler has been forced to issue a recall notice on the brake booster of our 2014 jeep grand cherokee. This recall has been in the news for about six months. We finally get an official recall from chrysler and call our dealer for repairs. The service department of our dealer tells us that there are no parts to repair or replace the brake booster, and they don't know when they will get the parts. Chrysler's recall notice states that our brakes may fail due to this issue. It is unreasonable that chrysler' sends recall notices without having the parts available to fix the issues. Our car is approximately one year old, and we have had numerous recalls.
I received a recall notice on my 2014 jeep grand cherokee stating the brake booster on my car may prematurely corrode and instructed to me to report to my local dealership as soon as possible. I made the appointment the day after receiving the letter in the mail, however when I showed up to the appointment the dealership informed that they were instructed by jeep to not inspect any cars until the parts came in. I asked when that would be and he was unsure, and said could be "more than a month" when I asked is this car safe to drive, he told me "just press harder down on the brakes". I was shocked to hear this when in the letter it says they are "sincerely concerned about your safety", yet something as crucial as the brakes could malfunction and cause a crash. As someone that commutes daily on busy I-95, this is extremely unsettling to me, and I am hesitant to continue driving, especially when the dealership informs me to call back in a month to find an update.
Hi-- regarding brake booster recall on jeep grand cherokee... One day after receiving recall from chrysler--dealer advises parts are not available and will notify when they are. It appears manufacturer is "going thru the motions" to satisfy the federal safety agency....and reduce possibility of litigation. Some incentive needs to added to the process I.e manufacturer is not motivated currently to expedite the process...especially for something that is an expense to them. Thus, in this case,the vehicle owner is "forced" to drive a vehicle in which the brakes may not function in rainy weather. Thats just great!!
We received a notification that the brakes could be faulty on my vehicle listed above. I have already had issues with the brakes locking up and not working correctly in a thunder storm.I went to the dealership today to request the repair like the mailer sent to me about a current recall advised me to do. They told me that they are unable to get it fixed until august. I have to go to florida later in the year and am afraid my car will fail in transit. The recall states that there are issues when driving in rain and other bad weather conditions. I can not control driving in bad weather when out of the state. I need immediate attention to this issue as the car has already shown signs of being affected. Not getting this fixed is putting me, my family, and everyone else on the road at risk of a fatal car accident. I called chrysler and was told that they simply don't have the parts ready. I don't understand how there could be a factory issue that puts so many people at risk and no one is willing to fix it.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The vehicle was taken to an authorized dealer who stated that the oc module needed to be replaced however, the part was not available. The contact indicated that he would be traveling and attempted to get the local authorized dealer to ship the part to another authorized dealer and was waiting for a response from a case manager. The contact was included in the federal safety agency campaign id number: 14v154000 (service brakes , service brakes, hydraulic) and was also waiting for parts for the recall repair. The authorized dealer had neither a specific date nor a timeframe to let the contact know when the parts would become available for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 20,168.
To whom it may concern, I contacted my dealer regarding the recall p14 and according to the dealer the waiting time for the needed parts from chrysler is about two months which I don't find reasonable. Please advice if there's a way to speed up the process?
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that he received a notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer was contacted who made the contact aware that there was only a limited amount of parts being made available to repair the defect. The manufacturer was made aware of the prolonged wait time. The vehicle was not repaired. The vehicle had not exhibited the failure.
Received a recall notice p14 / the federal safety agency 14v‑154 when arrived at dealer was told unable to repair due to chrysler had dealer return repair parts? Told to try calling in aug. 2014.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle became involved in a crash with a deer. The vehicle was destroyed and a police report was filed. There were no injuries. The contact had received notification of the federal safety agency campaign id number: 14v154000 (service brakes , service brakes, hydraulic) and stated that the brake failure that was described in the recall was the failure that she experienced, which she believed was the cause of the crash. The vehicle was not inspected to determine the cause of the failure. The failure mileage was unknown.
I received a manufacture recall letter, when I contacted the dealership to schedule the appointment, the jeep dealership told me they had not heard of any recall and had no repair parts for the brakes. He then suggested I try back in three weeks and see if they hear anything by that time, but he added, with all the phone calls he's had today, he did not know if the company had enough parts to cover all the vehicles. What am I suppose to do with my vehicle? I attempted to contact the number for the jeep recall listed on the recall letter, but all I get is a recording stating all lines are busy.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) had exceeded a reasonable amount of time for repair. The dealer and the manufacturer were both made aware of the delay. The dealer stated the parts would not be available until july. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a recall notification of the federal safety agency campaign id number 14v154000 (service brakes , service brakes, hydraulic) and stated that the part needed was unable to perform the repair. The dealer informed that the remedy part would not be available until july of 2014. The manufacturer was not notified of the problem. The contact had not experienced a failure.
After driving vehicle for first week of purchase, while cleaning vehicle I noticed an incredible amount of grease on the inside of the front rims. Looked under the vehicle the right drivers boot was split and the clamp was hanging around the axle. When I returned vehicle to dealer they looked at it and said it was safe to drive until they ordered the replacement parts which was on backorder. It has been two weeks since then and still no parts have come in. I am concerned about driving the vehicle because the grease is all over the disc brake pads and could cause and accident due to brake failure from the grease.
Two days after purchasing my brand new jeep, I noticed a grease all over the inside of the front passenger side wheel. The other three wheels were normal. Upon closer inspection, I could see that the cv boot had come apart and grease was leaking out of it and onto the wheel, axle, shocks and every other component surrounding the leak. I am specifically concerned that the grease could get on the brake discs, causing for difficulty stopping the vehicle. I took it to the nearest dealer where it was confirmed that the part was defective and I would need a new axle. The part unfortunately is backordered with no estimation as to when it will be available because this problem is a common one and there are new jeep grand cherokee and dodge durango owners all over the country who need this very same part for the same issue. There are likely thousands of people driving these vehicles with no idea that their front axles are malfunctioning and it is only a matter of time before it causes an accident that could leave someone seriously injured.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that upon inspection, the gauges on the instrument panel independently reset. The vehicle was taken to the dealer for inspection and they stated that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in the federal safety agency campaign number 13v483000 (electrical system , electronic stability control , service brakes, hydraulic). The failure mileage was 4,800.
2014 jeep grand cherokee. Consumer writes in regards to vehicle braking problems. *smd the consumer stated water entered the brake booster, which caused it to freeze and reduced braking performance. Chrysler stated there was corrosion problem with the brake booster, caused by a small amount exposed, uncoated surface at the crimp joints, that allowed water to enter the booster and freeze. Chrysler stated if water did not enter the booster, there could still be a loss of vacuum that would require the driver to push harder than normal to slow down the vehicle. A fix for the problem was to use a shield to keep water from getting into the unit. *jb updated 06/11/14
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle would make a loud hissing sound. The vehicle was taken to the dealer. The technician stated that the failure might be cause by a loose e-brake. The remedy failed to repair the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 5,363 and the current mileage was 7,803.
On 03/04/2014, the vehicle, a 2014 jeep grand cherokee was observed to have extensive rust on the brake rotor hubs. The rust is deteriorating the paint exposing the metal hub to severe corrosion. This may over time minimize the safety of the braking system. The vehicle was taken to the dealer who sent photos to chrysler digital imaging. Chrysler denied the claim under warranty stating that the corrosion is considered normal wear. The vehicle had only 6200 miles at the time of the incident.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the instrument panel flickered. The vehicle was taken to the dealer for inspection. The contact was unsure of what the exact diagnosis was. The vehicle was not repaired. The manufacturer was notified of the incident and informed her that the vehicle was not listed under recall the federal safety agency campaign number: 13v483000 (electrical system , electronic stability control , service brakes, hydraulic). The approximate failure mileage was 600.
January 13, 2013 chrysler group llc. Customer center p.o. Box 21-8004 auburn hills, mi 48321 re: case# [xxx] to whom it may concern; below, you will find a brief synopsis of my previous and current issues with my new 2014 grand jeep cherokee; upon immediately receiving my 2014 jeep cherokee, I noticed that my vehicle did not drive smoothly and I had to push hard on the accelerator pedal because my rpms and MPH dropped very fast and I was in traffic. After my cherokee loss power and I began to drift, and after coming to a complete stop, I started my SUV up again and I had no instrument panel. Everything was black. The performance of the vehicle deteriorated to a point where a problem was evident. Frequently, not all the time, the vehicle was very sluggish to accelerate and occasionally not responding to the gas pedal, for approximately five-ten seconds as the RPM's went down. It felt as the though, I was forcing the gas by pressing on the accelerator pedal hard. It appear that the gas was blocked from flowing because I had to press very hard to get some gas to my SUV or the vehicle was stuck in a low gear and not up-shifting. My SUV only have 893 miles on it. I called the dealer sport durst and they informed me to call chrysler to report the issue. They were very rude especially [xxx] the general manager. Under the north carolina law, I am requesting a knew 2014 jeep cherokee with the same options and or refund of my downpayment. I just would like to add that the dealership that I purchased my vehicle from are very rude and unprofessional towards their black customers and I will never purchase another vehicle nor will I ever have my vehicle serviced by that dealership. I look forward to working with you to resolve this issue asap! Cc: nc attorney general consumer affairs office information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have not been able to resolve a safety recall on my 2014 jeep grand cherokee. I made an appointment a week in advance for a 2-hour repair (as stated in the federal safety agency notice) and, since the vehicle was in the dealer, to check on another issue I noticed on the abnormal behavior of the air suspension. However, 5 days later I am still without my means of transportation. Amazingly, I have been calling since last saturday and have not been able to talk to the service manager or my service tech. The tech specialist do not replay to my messages.the only person that discusses the status of my vehicle is the service department receptionist, which today stated that the vehicle is still under "evaluation". I have since requested the receptionist to only focus the repair on the safety recall. I have repeated several times to just handle the safety recall. However, my vehicle has not been repaired. I don't believe it was the federal safety agency's intention to be without my means of transportation for a week. The safety recall notice talks about hours and maybe a little more, but 5 days is totally different story. I would appreciate any help or guidance you can provide to get my car back. I am even willing to just coordinate with another dealer to get the recall work performed at another time. I can't be without my vehicle anymore. I talk to chrysler and they stated that the only one that can help me is the dealer, but they are not responsive. Please help. The dealer information is as follows: flagship dealer bayamon, pr 787‑620‑5876 or 787‑620‑5877 my contact information is: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v483000 (electrical system , electronic stability control , service brakes, hydraulic) had surpassed a reasonable time for repair. The dealer was contacted and stated that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle was serviced under the federal safety agency campaign number: 13v483000 (electrical system, electronic stability control, service brakes, hydraulic) however, the stability control warning light illuminated after the service. The vehicle was taken back to the dealer where the technician advised that the entire instrument panel would need replaced. The vehicle was not able to be repaired because the parts needed to correct the failure were not available. The vehicle was not repaired. The manufacturer as not made aware of the problem. The approximate failure was 200,900.
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