2020 Jeep Grand Cherokee technical service bulletins
537 technical service bulletins and manufacturer communications cover the 2020 Jeep Grand Cherokee, including one warranty extension.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- Headlamp
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- Evaporator - air conditioning
- Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF /...
- Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long...
- Throttle body – none
- Backup Camera Poor Image Quality Inspection
- Heater - electric coolant
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Power Liftgate Inoperative.
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- Water pump
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Water Pump & Chain Case Cover
- Latch - liftgate
- Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- Throttle body - none
- Isolator - engine mount
- Hose- Oil Cooler Inlet, Outlet
- Engine Oil Leak
- Module - steering control & column
- Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3...
- Verify "Z" part number availability
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Verify Reman part number availability
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Door speaker Inoperative or No Sound
- Engine Rattle Noise
- To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector...
- Decreased Remote Start And RKE Range
- 850RE d
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Display Verify Z part number availability
- Adjuster
- Spark Knock/Engine Symptoms Customers may experience the following: ● Knocking or pinging noise coming...
- Warranty Newsletter – Volume 11, Issue 6
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Tube - fuel injector supply & gasket - none
- 3.6L psu
- Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00,...
- Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and...
- Display Verify Z part number availability
- 850RE d
- Misfire DTCs, Rough Idle, Valvetrain Noise
- Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
- Valve - oil control
- D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a...
- Engine Noise
- 3.6L psu
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Rail - fuel
- 3.6L psu
- D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...
- Fuel pump/level unit module
- Throttle body
- Transmission - 8 speed
- D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...
- Headrest
- Plate
- Battery Drain Suspected or "Identified" From USB or Media Hub
- Pump – water & connector - oil cooler tube
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Carrier – planetary & shaft kit - output
- No Reverse And/Or Forward Gear After D-Clutch Repair.
- D Clutch Repair Kit TSB 21-039-24 REV A
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination
- Suspected Engine Coolant Leak
- Generator
- Checking Radio Software Level On A VP2 Radio
- Valve body & control unit
- Pump water
- SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- Spring Front Upr
- Verifying Camshaft Diagnosis
- Cold Engine Ticking Noise From Exhaust Manifold Area The
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
- PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak
- Suspected engine coolant leak.
- Steering Column Power Tilt Inoperative
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- Low Charging Voltage Displayed On Cluster
- Apple CarPlay Does Not Work Or Not Connecting
- CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Customer Satisfaction Notification ZD7
- Fuel Nozzle Premature Shut Off The
- Customer Satisfaction Notification ZD7
- Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up....
- MIL lamp-on. Engine noise, rattle
- Water Quality When Mixed With Engine Coolant
- SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
- Mirror
- WiTECH Small Leak Verification Test (SLVT)
- Flash: Radio Frequency Hub Module (RFHM) Updates The
- CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble...
- Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change...
- Adapter
- Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
- Adapter
- Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the...
- Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent.
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
- Updated Technical Service Bulletin (TSB) Format
- Transmission Control Module (TCM) Updates
- Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
- Radio Enhancements Software Level 1848.34
- Spark Knock/Engine Symptoms
- Ambient Temperature Sensor Servicing.
- Approved Use of Weld Through Primers
- Flash: Transmission Control Module (TCM) Updates
- WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of...
- Mopar trailer brake controller.
- No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
- Flash: Powertrain Control Module (PCM) Updates
- Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the...
- Panasonic VP4R Wi-Fi New Enrollment Pause
- Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights...
- Headlamp Condensation Clearing Procedure
- Flash: Instrument Panel Cluster (IPC) Updates
- If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
- The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
- Glove Box Hard To Close
- No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- Front Click Noise at Low Speed Turns
- RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
- ?Device Not Supported? Message on the radio screen
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation...
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Flash: Memory Seat Module (MSM) Updates
- Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative
- Water Leak From Overhead Console, A Pillar And Or Headliner
- Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking,...
- Rattle Coming From Sunroof
- Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204"...
- Pentastar Upgrade Oil Fill Level after an Oil Change
- Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
- Front Click Noise at Low Speed Turns
- Head unit button stuck DTC code B14DA-2A
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- No Crank No Start, Click No Start
- UAV and UCV Radio Enhancements
- Customer complaint includes a Mil-on condition
- Customer Complaint May Include Engine Oil Leak Or Consumption
- Air Suspension System Diagnosis
- Error Code 20 Message On the Radio Screen
- Wiring
- Radio Screen Freeze, Blank Screen And Reset
- Radio Reboot Continually
- Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection,...
- UKA and UKG Radio Enhancements
- Customer complains of a MIL-on condition
- Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- Molding
- Radio Volume Uncontrollable Or Changing On Its Own
- Memory Seat Does Not Recall Memory Settings
- Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
- UGQ, UGV, UJV and UJQ Radio Enhancements
- Diesel Fuel Injector Cleaning Procedure
- Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
- The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
- Rear Wiper Inoperative
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Battery Tester Warranty Code Procedures, Medtronic Update Process
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
- Mirror SOS and Assist Buttons Inoperative
- Glass
- Customer complaint may include engine oil leak/consumption.
- Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- Mirror SOS and Assist Buttons Inoperative
- CEL (Check Engine Lamp) On, DTC P0197 Engine Oil Temperature Low
- Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
- A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light...
- Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV
- Flash: Powertrain Control Module (PCM) Updates
- Vehicle Sway While Being Flat Towed Behind A RV
- Favorite Song On-Air Alert List Empty
- Jeep Off Road Pages Missing Latitude And Longitude Coordinates
- Blind Spot Unavailable Message Displayed On Cluster
- Master cylinder
- Crank No Start Condition, No DTC?s
- Squeak Chirp Creak Noise From Left Quarter Panel Area
- Radio Enhancements
- Molding
- Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM...
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Windshield
- Check Engine Light Illuminated, Stop Start Function Inoperative
- 3.6L Pentastar Upgrade Spark Plug Internal Crack
- Wind Noise Or Fluttering When Driving at Highway Speeds
- Flash: Powertrain Control Module (PCM) Updates
- Clunk Or Pop Noise From Front Suspension On Rough Road
- No Start Condition, Low Battery Voltage And Battery Light On, DTC P2503, P2504 Active Or Stored
- 8.4" Touchscreen Display Electrostatic Discharge Failure
- (Rev. A) Malfunction Indicator Light (MIL) Illuminated
- Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
- Aluminum Body Panel Corrosion Repair
- Improper Up Shift With Paddle Shift
- Flash: Powertrain Control Module (PCM) Updates
- No Crank, No Start, Multiple DTC?s For Loss Of Communication Or Ignition Circuit Open Setting In Multiple...
- (Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift...
- Flash: Powertrain Control Module (PCM) Updates
- Flash: Power Inverter Module (PIM) Updates
- Flash: Battery Pack Control Module (BPCM) Updates
- CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps...
- There Is No Backup Camera Image Displayed When Shifting To Reverse
- (Revision A) Clunk Noise From Rear Suspension
- Navigation Shows Incorrect Location
- (Revision A) Clusters Distance To Turn Value Does Not Match The Radio Head Unit Value Navigation
- Airbag Light Is On Or Power Door Locks Inoperative
- Flash: Powertrain Control Module (PCM) Updates
- Sensor
- Radio UConnect GPS Based Trip Computer Missing
- Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open
- USB port
- Oil Filter Upgrade
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please...
- UAV and UCV Radio Enhancements
- During A WiTech Session The ABS And Traction Control Lights Turn On. Multiple ABS And PCM DTC?s Set
- Uconnect Market Place APP Fatal Error Message
- Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
- Blind Spot Or Park Assist Warnings, False Activation
- Customer Cannot Change Cluster Display Unit Settings
- No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
- Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The...
- SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
- Volume Uncontrollable Or Stuck On High
- Speaker Makes Crackle Popping Noise
- Radio Screen Black At Vehicle Startup After A Sleep Cycle
- Clusters Distance To Turn Value Do Not Match The Radio Head Unit Value
- Service 4wd Light On, Message AWD System Service Required
- VP2R Radio Clock Not Keeping Time
- Customer complaint may include an overfilled engine crankcase after an oil change.
- VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
- Mirror Blind Spot Indicators Stay Illuminated
- Heated Seats, Heated Steering Wheel And Ventilated Seats Inoperative
- Sensor
- Battery Vent Tube Does Not Align With Some New Battery Installations
- Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open.
- CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal...
- Disinfectant Solution Recommended for COVID-19
- Radio Issues With iPhone 11
- Powertrain Control Module (PCM) Replacement
- Headlamp
- Charging System, Battery Diagnostic Tools and Warranty
- Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
- Hands On Steering Wheel Message In EVIC
- Apps Or Icons Grayed Out
- Fuel Vapor Hose Not Connected
- Water Leak At Rear Lift Gate D Pillar.
- ABS And ESP Warning In EVIC C0037-1D C003A-1D
- Satellite Radio Inoperative Radio Has Code B156B-13.
- LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative
- Overhead Console, Liftgate, Dome Light And Sunroof Controls Inoperative
- Owner complains vehicle does not start
- Flash: Transmission Control Module (TCM) Updates
- UAV and UCV Radio Enhancements
- Creaking Noise From Front Of Vehicle With Body Flex
- Battery
- Key Programming, Security Pin Request, Pin Invalid
- Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp...
- Customer Can Not Change Cluster Display Unit Settings
- Power Lift Gate Opens 1 To 2 Feet Then Closes
- Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
- Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings
- Radio Enhancements
- SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that...
- Flash: Security Gateway Module (SGW) Enhancements
- SI-eVT Transmission
- Flash: Transmission Control Module (TCM) Updates
- Flash: Transmission Control Module (TCM) Updates
- Flash: Powertrain Control Module (PCM) Updates
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