Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the federal safety agency to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
2019 Kia Optima: hesitation when accelerating
5 of the 214 complaints about the 2019 Kia Optima describe hesitation when accelerating.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Hesitation when accelerating by model year
What owners say
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
I purchased on my 2019 kia optima on 6/19. And since then off and on the car has experience intermittent starting issues. Now I have taken the car to two different dealers and neither one can find the problem. When pressing the stop/start button the car would hesitate to start no lights or codes are stored in the computer. I have contacted kia about the issue all I was ever told was take it to the dealer and let them inspect it. The dealer would reset and update firmware. That would last for a minute but eventually the car would go back into the same thing of hesitating. The car has been into the dealership multiple times for the same issue kia has opened case after case but no solution. The car is considered a lemon by state statues. Not one time has kia offered to take the vehicle the only thing I'm told that if it happens again bring it back. I would spend more and miles taking the car to the dealership. There is also an issue with the wheel alignment the left rear wheel always need to be aligned I'm not sure why but when I take the car for an alignment that wheel is always out of specs.
2019 kia optima, in july of 2019.1st instance, 2/4/2020 (late afternoon) I drove back from new albany in and as soon as I got off the freeway on keystone, I tried to turn a corner and the cel light came on flashing and the car would barely accelerate (heavy hesitation). They said do not drive, get a tow.I did, they hooked it up. An error to contact kia eng. They indicated its 1 of 2 things, rock sensor harness/rock sensor. 1st they said they would replace the sensor but they only replaced the harness.mileage on this date 2/7/2020 8,801 miles. Picked up my car on february 7, 2020. 2nd instance 2/24/2020 @3pm(ish)- return trip to indianapolis from lafayette (round trip) apx 2:59p on the way back to work, I got off in zionsville to run to the store. I stopped at the light and tried to turn right, the exact same scenario as the 1st instance. Cel light, major hesitation and very little acceleration. Called service at kia to get my rental ready and I was on my way in to the shop. The rental was ready and it was late monday. He contacted who is the gm called me 2/24/2020 @6:16pm to say that he will look into this asap in the morning. He also indicated that he is part owner of lia dealer.on monday evening I contracted kia corp office to file a case # same evening, I text my salesman but the gmcalled 8:07a explained its on the rack and the engineers have been contacted for the resolution and he will call me when they know more. Tues gm and gm of all local service depts) called and explained the issue, attempt at a resolution change the sensor and driving 10 miles to make sure it fixes it. How is 10 miles going to 'test' he agreed 30 mile test. He said if this sensor fails they (kia corp) will replace the engine! Well the sensor is working 2 days so far. (last time it took 11 days and 1,177 miles to fail) I picked up car on 2/26/20. L
I bought my 2019 optima brand new back in november. It is now june and I have had it back to the dealership 3 times for randomly not starting on me. I get the same answer every time. They don't know what it is, nothing comes up on the computer when they plug it in. They say, "if it happens again, call us and well take it in". Buying this car brand new and my payments being that of a range rover, I am extremely upset. To top it off, the back windshield is slipping down. I am over this car and I will never buy another kia again. But, my fight is not over, something will have to be done. It also hesitates at times, feels as though it is struggling to go. Also, two times while I was driving the car, the dash lit up with almost everything like, I was in a crash, the exclamation point, etc.
Service bulletins that may apply
- Transmission fluid application guide
- This bulletin provides information relating to the correct transmission fluid type and fill quantity...
- Transmission fluid application guide
- 7-SPEED DCT judder inspection and dual clutch assembly replacement
- 7-SPEED dual clutch transmission (DCT) anti-judder logic improvement
- - Transmission fluid application guide
Related recalls
No recalls on record for this model year.
Questions about the 2019 Kia Optima hesitation
Is hesitation when accelerating a common problem on the 2019 Kia Optima?
5 of 214 owner complaints about the 2019 Kia Optima (2%) mention hesitation when accelerating. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2019 Kia Optima?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Kia Optima
Oil consumption 34Check engine light 31Engine failure 22Knocking 18Stalling 17Collision warning 15Loss of power 10ABS 7Fire or smoke 7Fuel pump 7No deployment 6Misfire 6Won't shift 5
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