Tl* the contact owns a 2007 mazda cx-7. While driving various speeds, the check engine warning indicator illuminated. North frontier auto (205 8th ave se, pine city, mn) was called and diagnosed that an unknown sensor failed. The vehicle was not repaired and the vehicle could not be started. The contact was able to get the battery jumpstarted and drove to north frontier auto where the codes were cleared. The contact stated that the check engine warning indicator illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and solenoid were defective and needed to be replaced. The solenoid failure was repaired, but the timing chain failure was not. The vehicle was returned to the dealer where they stated that they repaired the timing chain. After the vehicle was repaired, the contact stated that the axle, ball joint, and control arm were detached. The vehicle was taken to an independent mechanic where the failures were confirmed and the timing chain was confirmed to be incorrectly installed by the dealer. The vehicle was repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 148,000.
2007 Mazda CX-7: ball joint or control arm failure
20 of the 528 complaints about the 2007 Mazda CX-7 describe ball joint or control arm failure.
- owner complaints
- 20
- of this car's complaints
- 4%
- typical mileage
- 109,000
- recalls
- 1
Ball joint or control arm failure by model year
What owners say
I took my 2007 mazda cx7 for service and two safety recalls, last year. The replaced the lower control arms at the front end. They also did the safety recall 9516e=passenger air bag replacement. After a while the air bag dash red light comes on and stays on for a while. My cx7 has 97,500 miles and now my engine sounds like is a diesel engine when I am at a stop traffic light. It seems like the timing chain is stretching. They have not added this variable valve timing defect as a safety recall, after all this is a ford engine and I was expecting this mazda to last up to the 200,000 miles.
The federal safety agency recall #16v‑593 - this recall indicates that there is the risk of significant loss of steering control increasing the risk of a crash. This recall is taking an inordinate amount of time, and I think that it is imperative that this be expedited in order to replace the part before it becomes a more severe issue which could include litigation. The steering control is a vital part of the operation of this vehicle and I don't think that it is feasible or fair to the owners of mazda vehicles to be placed in such a precarious situation. This issue needs to be escalated so that existing owners of these vehicles can get the replacement parts that are needed as soon as possible. My vehicle is beginning to experience some of these steering issues, and I keep my car properly maintained , but the expense of the replacement of these control arms at this time is a difficult expense. Please help me to have this issue escalated.
Tl* the contact owns a 2007 mazda cx-7. While attempting to move the vehicle, it would not go forward or backwards. The vehicle was towed to siemans ford inc. (located at 8961 red arrow hwy, bridgman, mi 49106, tel: (888)501-0429) to be diagnosed. The contact was informed that the lower control arms fractured and needed to be replaced. The vehicle was in the process of being repaired. The vehicle was included in the federal safety agency campaign number: 16v593000 (suspension). The manufacturer was informed of the failure. The approximate failure mileage was 160,000.
Mazda recall #: 9716h (the federal safety agency recall #: 16v‑593) this recall is dated 8/10/16. From mazda's recall notice, "the ball joint and lower control arm may separate, causing a loss of steering control and increasing the risk of a crash." so almost a year and nothing....recall still "remedy not available"????? What are they waiting on? Seems extremely irresponsible/greedy (do not want to incur the cost)
Mazda hasn't been able to make recall parts available in a timely manner resulting in my lower control arm/ball joint to break away from my tire causing me to loose steering while turning. Also being broke down on railroad tracks and needed to get my car and myself to safety. My car had to be lifted with equipment to be moved resulting in both left and right front fender damage! This is very inconsiderate and poor business manner!!!
Tl* the contact owns a 2007 mazda cx-7. While making at left turn at 20 MPH, the vehicle independently veered to the right without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the front passenger side control arms and balls joints fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in the federal safety agency campaign number: 16v593000 (suspension). The failure mileage was 109,000.
Shortly after purchasing vehicle replaced timing, turbo, exaust, ball joints, tie rod ends & much more. Timing was first, then driving and turbo went out. 2 days ago car sitting in driveway, not running, started smoking from under hood, butst into flames and burnt up. Mazda said no recalls, clearly not true according to website. Almost burnt my house also as it was sitting in driveway and couldnt be moved. If we would have been inside the car, I doubt we would of had time to get pulled over & out as thats how quick it burnt!
Tl* the contact owns a 2007 mazda cx-7. The contact received a recall notification for the federal safety agency campaign number: 16v593000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/06/17*lj the consumer requested to be reimbursed and to have the right side control arm repaired. Updated 12/1/2017
Subject: recall https://www.cpsc.gov/newsroom/news-releases what is the update on letter that I received in october 2016 regarding the recall on my 2007 mazda cx-7 for a defect which relates to the front suspension lower arm ball joint fitting causing a loss of steering control???this letter stated that repair parts are not currently available and I will receive notification from mazda when parts available. It now has been almost 5 months since my notice without any update. I am alarmed to think that I am driving an unsafe car with no remediation to date. Please advise.
Tl* the contact owns a 2007 mazda cx-7. While driving various speeds, the vehicle vibrated and made a knocking noise. The vehicle was taken to an independent mechanic where it was diagnosed that the lower control arms failed and needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mazda cx-7. The contact stated that the vehicle jerked while driving various speeds. The vehicle was taken to the dealer where it was diagnosed that the ball joints were corroded; however, a remedy was not disclosed. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repairs. The manufacturer was made aware of the issue. The VIN was unknown. The failure mileage was approximately 72,000. Vin tool confirms parts not available.
Service bulletins that may apply
Related recalls
Suspension: front: control arm: lower ball joint
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9716H.
Recall number 16V593000 · Recall details
Questions about the 2007 Mazda CX-7 ball joint
Is ball joint or control arm failure a common problem on the 2007 Mazda CX-7?
20 of 528 owner complaints about the 2007 Mazda CX-7 (4%) mention ball joint or control arm failure. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2007 Mazda CX-7?
There is 1 recall and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2007 Mazda CX-7
Engine failure 70Fire or smoke 64Check engine light 38Loss of power 37Stalling 23Airbag light 22Grinding brakes 20Knocking 18Power steering loss 16Won't start 13Headlights 7Overheating 7Whining noise 7
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