Tl* takata recall. The contact owns a 2009 mazda cx-7. The contact stated that the vehicle lacked stability when being operated at high speeds. The vehicle was taken to an independent mechanic where it was diagnosed that the lower control arms and ball joints were defective and needed to be replaced. The contact received notification of the federal safety agency campaign numbers: 17v429000 (air bags) and 16v593000 (suspension). The contact was unable to get the remedy completed due to lack of communication by the dealer (dennis dillon mazda, 9501 w fairview ave, boise, id). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 157,142. Parts distribution disconnect.
2009 Mazda CX-7: ball joint or control arm failure
5 of the 65 complaints about the 2009 Mazda CX-7 describe ball joint or control arm failure.
- owner complaints
- 5
- of this car's complaints
- 8%
- recalls
- 1
Ball joint or control arm failure by model year
What owners say
Tl* the contact owns a 2009 mazda cx-7. While driving, the vehicle veered to the left, which caused the tires to wear down. The vehicle was taken a local dealer (ray brandt mazda located at 1884 westbank expy harvey, la 70058) where it was diagnosed that the lower control arm needed to be repaired. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure, but the automated system directed the contact to the federal safety agency. The failure mileage was 34,421.
We received the recall notice in august 2016 and no remedy has been made. This is ridiculous. Ball joints and lower control arms are replaced everyday - what's the dam hold up? I called the hotline twice today and was disconnected after being on hold. I guess I have to get my attorney involved with mazda and ngtsa.
Tl* the contact owns a 2009 mazda cx-7. While driving approximately 10 MPH, the front passenger side suspension failed and caused the front passenger wheel to separate from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the lower control arm fractured. The vehicle was repaired. The manufacturer was notified. The VIN was unknown. The failure mileage was 78,000.
We were notified on the lower control arm recall in september. It's ridiculous that the replacement parts have not been made available. Why is mazda dragging their feet on a safety issue like this
Service bulletins that may apply
Related recalls
Suspension: front: control arm: lower ball joint
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9716H.
Recall number 16V593000 · Recall details
Questions about the 2009 Mazda CX-7 ball joint
Is ball joint or control arm failure a common problem on the 2009 Mazda CX-7?
5 of 65 owner complaints about the 2009 Mazda CX-7 (8%) mention ball joint or control arm failure. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2009 Mazda CX-7?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
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