Mazda CX-7 ball joint problems

Filed Oct 20, 2026 · Brakes, Suspension · TX

Ball joints , control arms , wheel barrings broke into pieces. Tire was angled in grinding on the brakes and rotor. It was bought at a auction from a previous auction buyer. I bought a new frame for the back due to it being bent. I also replaced the exhaust pipe it was cut into pieces. I was very concerned with the lower control arm parts being warn out. The dangers of the ball joints or the barring falling apart would have left me in a dier tragedy. I did have a mechanic replace the parts. He did damage to them so I had to uninstall parts and assemble them as precise as should be. I also had to leave my car there was no way I was able to move it without a part busting off. It is being maintained part by part . Its a hassle . I do believe parts were being swapped without me knowing. That is very concerning . I also replaced the tire .

Filed Mar 3, 2021 · Airbags · 241,000 miles · TN

Third owner of vehicle. Got a notice from the federal safety agency and mazda due to registration of new to us vehicle on february 25, 2021. Set up appointment on february 26, 2021 with nelson mazda of cool springs for 10:15 a.m. On march 3, 2021. I informed the person that there were two recalls, but I only wanted the takata airbag recall done because I had already replaced the bad parts on the other recall with far superior aftermarket parts and therefore didn't need/want the other recall which was for defective ball joints. My wife dropped off the vehicle for the airbag recall. They informed us a little while later that we had to get both recalls done or they couldn't do either because they would get fined by mazda. I told the service manager that I already repaired the ball joint issue to my liking and that the bad parts were no longer on the vehicle. I would sign off on it. He said they couldn't do either. I asked him if was the refusing to do the airbag recall that has proven to be deadly and send my wife back on the road with a defective part instead of fixing it, he said yes. I contacted mazda customer care and spoke with a representative and kind of got the same response. I told her that the airbag recall and the ball joint recall are two different recalls not contingent on each other and rebuked her that my wife's life was worth less than a alleged fine that the dealer could get. I also told her that their refusal to do a recall on a known deadly defective part when the vehicle was there at the scheduled appointment time with parts in hand was illogical and put them in a liability legally now that they have refused to perform the mandated recall.

Filed Jun 25, 2020 · Airbags · OH

Took my car to get a alignment due to the shaking of the wheel when coming to a stop, when taking my car to be look at, I was advised that the control arm of my car was bad, in which I wasn't aware of. On may 1st I had the control arm replaced. Now I received letters an calls about the airbag recall. On june 15th took my car to jake sweeney mazda after receiving a call about the recall. While in the waiting room waiting for the airbag to be repaired, the service person [xxx] came back out and told me that I had another recall for the lower control arm of the car, in which I just had repaired on may 1st, unaware of the recall, which I found out on june 15th. After explaining to them what had happened, he told me that he needed to still fix what had already been done, with the updated parts. On june 16th, I submitted my reimbursement request on june 18th I received an e-mail back stating that all repairs done by third party would be my responsibility. I tried calling and speaking with an supervisor, who still advised me that it was my responsibility. So I explained to them that it is my responsibility to know when their parts are recalled without receiving letters are calls about it. I paid $855.80 to get the lower control arms repaired. I provided them with the copy of my bank account, along with the receipt copy of the third party vendor who fixed the repairs. I would like to be reimbursed for my $855.80. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 13, 2019 · Steering, Wheels · 156,000 miles · NJ · crash

Drive side front tire came off while driving about 20 MPH. Ball joint separated. Car slide hit cub and tire on passenger side was hit and blew out. There is recall on ball joint. I did not get notice.

Filed Jul 25, 2019 · Wheels · 121,000 miles · MN

I was driving home from work, taking a left turn, when my car jolted to a stop in the intersection. I was unable to move my car out of the intersection, because the wheel wasn't attached properly anymore. I called for a tow truck, and the vehicle was towed to a local auto shop. At the auto shop they discovered that a previously recalled part (lower control arm) had failed, which is what caused all of the damage. I was not aware of this recall. I called the mazda dealership where I purchased the vehicle to ask for advice. I was advised to have the vehicle repaired at my local auto shop, and then to send the invoice to mazda to be reimbursed for the recalled part/labor. I sent the invoice to mazda, and they said they couldn't provide reimbursement until the recall was closed, and in order to do this I needed to have everything checked off/recall closed by a mazda dealership. I took my vehicle back to the dealership where I purchased it from, they did the inspection, and closed the recall. Then I sent the invoice and the documents stating the recall had been closed, but mazda still denied my request saying that I needed to have had the repairs done at a mazda dealership. I am requesting to still be reimbursed for the lower control arm (at least the cost of the part), since I followed the advice I was given from both the mazda dealership and mazda.

Filed Dec 19, 2018 · Suspension · 149,981 miles · WI

My cx-7 was repaired under the ball joint recall. The ball joint had failed prior to getting the ball joint replaced. As a result there were a lot more repairs that were required. It has been a little over a year since the ball joints were repaired. Repair date was 1/25/2017. According to morrie's chippewa valley mazda in lake hallie, wi, my left ball joint is already loose. It was my understanding that this recall was to address the ball joints failing prematurely. It should have lasted more than a year. Mazda says there is no warranty for the recall replacement. What was the point of the recall if they cannot fix the issue? Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 17, 2018 · Suspension · 152,000 miles · MA

I received a recall notice for ball joints however no parts were available at the time to correct the problem. Waited over a year and the ball joint let go so I was unable to drive my mazda. I took it to the repair shop and had it fixed. 3 months later I received a notice from mazda that the parts were in. I called mazda 3 times asking for a reimbursement as I had to pay out of my own pocket for a recall that they were unable to fix. I have not received any calls back. I would like to be compensated for my out of pocket costs to repair the ball joints.

Filed Aug 27, 2018 · Engine, Suspension · 148,000 miles · MN

Tl* the contact owns a 2007 mazda cx-7. While driving various speeds, the check engine warning indicator illuminated. North frontier auto (205 8th ave se, pine city, mn) was called and diagnosed that an unknown sensor failed. The vehicle was not repaired and the vehicle could not be started. The contact was able to get the battery jumpstarted and drove to north frontier auto where the codes were cleared. The contact stated that the check engine warning indicator illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and solenoid were defective and needed to be replaced. The solenoid failure was repaired, but the timing chain failure was not. The vehicle was returned to the dealer where they stated that they repaired the timing chain. After the vehicle was repaired, the contact stated that the axle, ball joint, and control arm were detached. The vehicle was taken to an independent mechanic where the failures were confirmed and the timing chain was confirmed to be incorrectly installed by the dealer. The vehicle was repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 148,000.

Filed Aug 10, 2018 · Suspension · 112,294 miles · PA

Bought the car july 30 2016. Left front control arm broke causing lost steering and additional damage to the car. Had the car repaired at a shop july 20 2017. Got a recall notice for the same issue sept 2017. Just had the car repaired as per the recall 08/09/2018 but now mazda does not want to reimburse for the prior repairs made since it was after the august 10 2016 date on the recall and cause I don't have the bank statement from back then showing it was paid on my visa. I sent them the invoice from the garage that is clearly marked paid visa. The breakage happened on the street I live on, wife and I were on our way to meet with family for supper. The car was just driven home by myself from work on a 65mph 4 lane highway less then a hour prior, thank god it didn't break at those speeds. The road makes a slight turn to the right when I heard a bang and the left front corner of the car dropped. Once I safely got the car stopped with steering found the left front tire at a 90 degree angel with the fender on top of it. Drive shaft was torn out from the transmission and tie rods were bent.

Filed Feb 23, 2018 · Suspension · 34,500 miles · NY

Severe clunking noise from front driver wheel when driving on most roads. Noise is believed to be related to the failing ball joint. Manufacturer has an open recall 9716h / the federal safety agency recall number 16v‑593. Despite the recall notice being issues on august 10, 2016 (18 months ago), the status is "recall incomplete, remedy not yet available" according to the dealer. The vehicle is not safe to drive and mazda has no timeframe for a fix.