2010 Mazda MAZDA3 visibility problems

Filed Apr 15, 2024 · Visibility · OR

my Mazda 03 dashboard is melting, and I am not able to see out the window... I have talked to dealer and manufactory, and they will not pay the whole amount knowing it's a safety issue. I don't understand how they can sell product on car that is malfunctioning and a safety issue. I bought the car brand new in 2010 and didn't have any issues until this year. Please call me back at [XXX] my name is [XXX] . I was not in an accident, just think this is a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 21, 2023 · Visibility · VA

The dashboard adhesive migrates to the surface of the dashboard. Adhesive then sublimates and condenses on the windshield making a glaze on the windshield, making it extremely difficult to see the road in sunrise or sunset conditions. I've repeatedly cleaned the windshield with many different cleaners including acetone, but at best I am only able to improve visibility, not restore it. In the attached photo, the upper portion of photo illustrates the film of adhesive on the glass after it was wiped with a clean paper towel, creating a hazy appearance. The entire windshield was cleaned with acetone and heavy duty degreaser and window cleaner prior to the photo.

Filed Jul 3, 2023 · Visibility · KS

Front dash is melted and very shiny causing intense glare for the driver.

Filed May 15, 2023 · Body, Visibility · TN

The dashboards should be subject to a recall immediately since badly reduced visibility from glare is a recipe for an accident. The defective (melting) material is so bad that if the sun hits it just right, I can hardly see anything ahead of me; it is an accident waiting to happen. I called my Mazda dealer (Gray Epperson Mazda in Cleveland, TN (423) 303-1333) but said there was nothing they could do now as there was a warranty before but it had expired. I try to drive the car but always trying to avoid sunny conditions, but unfortunately, when I leave at 5pm conditions are worse if it's sunny. I wish Mazda would accept responsibility soon (or they are forced to do so by the federal safety agency, if needed) so that I wouldn't have to take such a risk.

Filed Feb 13, 2023 · Visibility · MD

I am writing to file a complaint regarding the defective dashboard of my Mazda 3. The dash of the car under the windshield has become melty and shines excessively, making it extremely difficult to see when the sun is shining on the dashboard. The reflection on the windshield is so intense that it affects the visibility of the road and makes it hard to see clearly. I was informed by the dealership that there was an extended service available for this issue, but it expired after 10 years. I was never informed of this extended service and only now, after my dashboard has become extremely affected, did I find out about it. This is extremely concerning as the dashboard is an important safety feature of the car and the reflection from the dashboard is affecting my visibility, putting myself and other drivers on the road in danger. I am extremely frustrated with the lack of transparency and communication from the dealership regarding this extended service and the fact that my dashboard has become defective despite proper maintenance and upkeep of the car. I demand that Mazda take responsibility for the defective dashboard and rectify the issue as soon as possible. I kindly request that the federal safety agency investigates this matter and ensures that Mazda takes the necessary actions to resolve this issue for all affected car owners.

Filed May 3, 2022 · Body, Visibility · NC

The dashboard in my 2010 Mazda 3 has melted significantly throughout the years. It has become hazardous and tough to operate this vehicle. The dashboard is glossy, sticky, and believe a slight odor. I tried to slow its deterioration by using a sunshade when parked. It not only did not help, the dashboard just ruined each shade with a sticky, tar-like, black residue. No dealership has offered to help me without trying to charge me the total price of replacement, plus their labor costs. I regularly check to see if there has been a new recall, but there has not. I can not sell this car without feeling guilty for endangering others. I am unlikely to return to Mazda as a paying customer since they shy away from treating my family like one. I hope this issue is fixed adequately for me and anyone else suffering from this issue.

Filed Jun 9, 2021 · Visibility · MD

The dashboard is melting and its causing a poor visibility due to the shiny reflection on the windshield

Filed Sep 30, 2020 · Visibility · 130,000 miles · NY

Sticky dash leaves a major glare on the windshield, impossible to drive in the sun

Filed Aug 5, 2020 · Visibility · 70,000 miles · MD

My car's dashboard is melting creating an awful smelly chemical fume of whatever is deteriorating. Touching it results in getting molten dashboard on my fingers and there is an awful glare on the windshield when driving impairing visibility. It's been hot this summer and whatever the dashboard is made of was not built to handle heat.

Filed Jul 27, 2020 · Visibility · CA

Sticky dashboard interferes with windshield glare he windshield tend to get a very bad glare and makes it hard to drive due to the dash board. The dash board is all sticky and gets worse with the heat