See attached document for complaint.
2010 Mazda MAZDA3 body problems
169 complaints (25% of all complaints for this car). Typical mileage when it fails: 49,000. 2 crashes reported.
- owner complaints
- 169
- of this car's complaints
- 25%
- typical mileage
- 49,000
- crashes
- 2
- recalls
- 1
Which part fails
- Body52
- Interior panels: dashboard3
At what mileage
Complaints by mileage at the time of the problem.
Mazda MAZDA3 body problems in other years
Specific symptoms reported on the 2010 Mazda MAZDA3 body
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Structure: body: hatchback/liftgate
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
- Risk
- If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
- Remedy
- Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9916H.
Recall number 16V644000 · Recall details
What 2010 Mazda MAZDA3 owners say
Most recent owner complaints, unedited.
The dashboards should be subject to a recall immediately since badly reduced visibility from glare is a recipe for an accident. The defective (melting) material is so bad that if the sun hits it just right, I can hardly see anything ahead of me; it is an accident waiting to happen. I called my Mazda dealer (Gray Epperson Mazda in Cleveland, TN (423) 303-1333) but said there was nothing they could do now as there was a warranty before but it had expired. I try to drive the car but always trying to avoid sunny conditions, but unfortunately, when I leave at 5pm conditions are worse if it's sunny. I wish Mazda would accept responsibility soon (or they are forced to do so by the federal safety agency, if needed) so that I wouldn't have to take such a risk.
The dash of the car is melting. It causes a reflection that is bright and impairs visibility. Mazda addressed this problem with extending the warranty. When I called the local dealerships, none of them had the dash to replace per warranty. I made several calls throughout the year and each time was told the dashboard was not available and to try again. Then COVID hit and I did not venture out. When I finally called again, the warranty had expired. Mazda offered me $200 towards replacing the dash. When I called the dealership, it was almost a $1,000 repair. I've then called Mazda again and they asked me to get a diagnosis at a local dealership. I did that and then have had zero response to my many emails and calls from my assigned rep. I have never seen a dash melt and get sticky and shiny like this before. It is literally dripping down. I believe this is a safety defect. And why Mazda had to extend the warranty. But they didn't go far enough because they extended the warranty but did not have the parts to honor such a warranty.
The dashboard is melting more and more everyday. Its becoming sticky and very reflective. Sometimes whenever I am driving in the morning the sun will reflect off and blind me making it very hard to safely operate my vehicle.
The dashboard in my 2010 Mazda 3 has melted significantly throughout the years. It has become hazardous and tough to operate this vehicle. The dashboard is glossy, sticky, and believe a slight odor. I tried to slow its deterioration by using a sunshade when parked. It not only did not help, the dashboard just ruined each shade with a sticky, tar-like, black residue. No dealership has offered to help me without trying to charge me the total price of replacement, plus their labor costs. I regularly check to see if there has been a new recall, but there has not. I can not sell this car without feeling guilty for endangering others. I am unlikely to return to Mazda as a paying customer since they shy away from treating my family like one. I hope this issue is fixed adequately for me and anyone else suffering from this issue.
The contact owns a 2010 Mazda Mazda3. The contact stated that overtime the dashboard had become glossy and sticky due to excessive heat. The contact also stated that on sunny days, the sun would reflect off the glossy surface and would obstruct her vision while driving. The contact notified the dealer of the failure and they informed her that the vehicle was no longer covered under warranty. The manufacturer was notified of the failure and she was informed that unless she had received a notification that her vehicle was under recall or warranty, no assistance could be provided. The vehicle was not repaired. The failure mileage was approximately 60,000.
Tl* the contact owns a 2010 mazda mazda3. The contact stated that the interior plastic on the dashboard was degrading, causing the plastic to become reflective and producing a glare on the windshield which impaired her vision while driving. The vehicle was not taken to the local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 95,000.
Sticky dash issue, the dashboard of my 2010 mazda3 has been melting for ages. It causes glare when driving obstructing the driver's view.
Dashboard above indication panel is sticky/tacky and light reflecting off of this section is visible on the windshield just below eye level.
Tl* the contact owns a 2010 mazda mazda3. The contact stated the dashboard melted, causing a glare while driving in sun light, which made it difficult to see while driving. The dealer was not called. The manufacturer was made aware of failure and stated that it was a known issue for which the warranty was extended however, the warranty on the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 130,000.
Questions about the 2010 Mazda MAZDA3 body
Does the 2010 Mazda MAZDA3 have body problems?
Owners have filed 169 complaints about the body of the 2010 Mazda MAZDA3, 25% of all its complaints, more than any other problem.
At what mileage do 2010 Mazda MAZDA3 body problems start?
The typical (median) mileage in owner complaints is 49,000 miles.
Was there a recall on the 2010 Mazda MAZDA3 body?
Yes, 1 recall: 16V644000. Check your VIN to see if your car still needs the free repair.
What year does the Mazda MAZDA3 have the most body problems?
The Mazda MAZDA3 model years with the most body complaints are 2010 (169 complaints), 2012 (17 complaints) and 2011 (13 complaints).
Other 2010 Mazda MAZDA3 problems
Visibility 109Seats 106Wheels 54Electrical 50Tires 48Transmission 40Brakes 38Engine 31Steering 31Airbags 26Lights 23Acceleration 15Driver assistance 13Fuel system 7Seat belts 7Suspension 6Locks 3
VIN decoder
See the problems and recalls for an exact car
Buying a used 2010 Mazda MAZDA3?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history