The worst 2013 Peterbilt 389 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 8
Electronic stability control (ESC)
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
- Risk
- If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
- Remedy
- PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Recall number 20V199000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
- Risk
- If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
- Remedy
- Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1‑940‑591‑4000. Peterbilt's number for this recall is 715-K.
Recall number 15V456000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
- Risk
- If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
- Remedy
- PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1‑425‑828‑5000 or Peterbilt customer service at 1‑940‑591‑4000. PACCAR's numbers for this recall are 15KWE and 515-F.
Recall number 15V270000 · Recall details
Equipment: other: labels
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
- Risk
- If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
- Remedy
- Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1‑940‑591‑4000. PACCAR's number for this recall is 215-D.
Recall number 15V132000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
- Risk
- Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.
- Remedy
- PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 215-C.
Recall number 15V108000 · Recall details
Service brakes
- What is wrong
- PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to 21.5") tires, however these brake linings are not rated for this configuration. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
- Risk
- The improper brake configuration could lengthen the braking distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy
- PACCAR will notify owners and dealers will install new 16.5" x 7" brake shoes with ES-600 linings, free of charge. The recall began on June 20, 2014. Owners may contact at Peterbilt at 1‑800‑473‑8372. Peterbilt's number for this recall is 314-D.
Recall number 14V145000 · Recall details
Equipment: other: labels
- What is wrong
- Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight rating, suitable tire and rim information, and recommended tire pressure information. Without this information, the vehicles do not comply with the requirements of 49 C.F.R. Part 567, "Certification."
- Risk
- As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.
- Remedy
- Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1‑940‑591‑4000. Peterbilt's number for this campaign is 1113-F.
Recall number 13V593000 · Recall details
Service brakes, air: supply: check valve
- What is wrong
- Paccar is recalling certain model year 2012-2013 kenworth t170, t270, t370, t440, t470, t660, t700, t800, w900, and peterbilt 320, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 vehicles, manufactured from january 31, 2011, through january 19, 2012, and equipped with bendix atr-6 antilock traction relay valves. In extremely cold conditions, these bendix relay valves may potentially develop internal leakage. Internal leakage can lead to air pressure being delivered to affected primary or secondary brake causing continuous brake application.
- Risk
- Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. Unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. Also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.
- Remedy
- Paccar will notify owners, and provide a temporary repair until bendix develops a permanent remedy. This service will be performed free of charge. The safety recall began on february 10, 2012. Owner may contact kenworth at 1‑425‑828‑5440 and peterbilt at 1‑940‑591‑4196.
Recall number 12V026000 · Recall details
Technical service bulletins for the 2013 Peterbilt 389 24
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes
- Information Only – Windshield washer pumps have a high No Trouble Found rate
- Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579,...
- Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and...
- Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure...
- Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles
- Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery...
- Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment...
- Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed,...
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Questions about the 2013 Peterbilt 389
Is the 2013 Peterbilt 389 reliable?
Owners have filed 0 complaints about the 2013 Peterbilt 389.
What is the most common problem with the 2013 Peterbilt 389?
There are not enough complaints to tell.
How many recalls does the 2013 Peterbilt 389 have?
8 recalls, covering electronic stability control (esc), electrical system and equipment.
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