Reverse camera turns off while reversing if a phone is plugged in for android auto
2022 Polestar 2 driver assistance complaints
Page 3 of 8: complaints 41 to 70 of 217, newest first, as owners wrote them.
The rear view camera (backup camera) does not work consistently. It often will not activate at all, and often the screen goes black in the middle of a reverse maneuver. I have had the car in for service multiple times, and Polestar has been unable to fix this issue. They say that it a known issue with no fix. This is a safety issue, especially when the reverse camera stops working as you are backing up.
Even after most recent software update to address rear view camera issue, the Camera Temporarily Unavailable issue persists…. presenting an ongoing hazard to persons and property.
Back up camera fails to start, limited rear view visibility. On latest software version, this has been consistently happening for the past year.
The contact owns a 2022 Polestar Polestar 2. The contact stated that while driving at an undisclosed speed, the message “Back Over Prevention Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was recently taken to the dealer, and an unknown recall repair was performed. The contact stated that the repair was a software update; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.
Back-up camera does not work reliably, even after the most recent software update. It will occasionally stutter, and sometimes show "camera is temporarily unavailable" while backing up.
The backup camera will not work at all. In fact none of the cameras are working. My firmware/software is up to date. The service center can’t book me until 2 months from now. That’s too much time. It isn’t safe because the rear window is so small. This car was designed to work with cameras. The screen says “Camera is temporarily unavailable.”
The reverse camera goes black and shows camera not available daily.
Back over prevention. Shifted into R while in traffic to move back a bit, camera hangs for a bit then shows “camera temporarily unavailable” Vehicle is remedied by the recent 25V280000 recall via a OTA software update
Rear backup camera frequently says "camera not available" and does not work even after most recent software update.
Even after 2 past recalls attempting to fix the backup camera, the camera screen keeps going black and says “Camera is temporarily unavailable.”
Once in a while, seemingly random, the backup camera will report that it’s unavailable.
Received a recall notice Recall 25V‑280 related to the backup camera and rear visibility. On July 9, 2025 I took the vehicle to the Polestar repair facility in Westport CT for the identified software update. Before the the recall fix I received the "camera is temporarily unavailable" message approximately every one in ten backups and I could restore the camera view manually (push camera on main screen). After the repair the "camera is temporarily unavailable" appears more than half time and I cannot restore the camera manually. The repair has made the problem much worse.
The backup camera was unavailable when putting the car in reverse. I could not rely on the camera to show me what may be behind my car. No. No. No warning lamps, I have heard others report this issue but never experienced it myself. I have the latest update installed on my car that was supposed to fix this issue for others as well. Until today I had never encountered this, but after I decided to enable the digital key via the polestar app my first drive after returning to the car I experienced this issue. There may be a link to the digital key and the backup camera being unavailable. I may need to disable the digital key to avoid running into the camera issue.
The rearview camera often does not turn on while in reverse. The vehicle received the software update to fix this issue due to the recall. But the issue persists after the update was installed. The software patch did not solve this problem.
When putting the car into reverse, the camera would not display. The entire screen appeared frozen and no other buttons would operate.
Rear view camera does not turn on while backing up
Backup camera refuses to engage when shifted into reverse approximately 10-15% of time. Display and controls seem laggy and delayed. Previously upgraded to car software to v3.6.4 about 4 weeks ago.
Rear backup camera stop working in the middle of reversing. It was supposed to be fixed with the latest update, but in continuous to happen..
Car received over the air update a week ago. Software version is now 3.6.4. Assumed it was to address the federal safety agency Recall RP1016 - Rear Backup Camera. Update has not addressed recall issues. Backup image still lags and images flicker at times when car is first put into reverse. Yesterday I put it into reverse and no image appeared at all. Instead got warning message: "Camera temporarily unavailable". Have had backup camera fail this way several time over past year. With current update camera actually seems to malfunction more often than it did before the update. This is a serious safety hazard because rear visibility is compromised by car's design. (One factor is large rear seat headrests cannot be removed.) Camera is always needed when backing up. Have not reported problem to Polestar.
Rear Camera Not working properly. Cant back up safely.
Despite receiving the recent software update intended to fix ongoing issues with the backup camera, the center stack remains woefully inadequate, hardware-wise, to properly handle all of the vehicle data. Sometimes now, the reverse camera is fine until halfway during my backup procedure when I'm halfway out in traffic and it suddenly shuts off. If anything the unpredictable nature of the failures makes this a worse problem than before. Before the software update I could at least sit in the car for a minute or two and then try backing up and it would work most of the time. Now, it works a good amount of the time but randomly fails.
I continue to see the message that the camera is not available when backing and or parking. The earlier recall and software fix has failed. Running version 3.6.4
My rearview camera and infortainment system is having errors daily. Polestar claims OTA update will fix issue but im not receiving it to my car. Ive tried resetting system and still a major problem.
Although software update recently performed, issue with rear view camera activation continues. Given significant infotainment lag following update, I suspect the underlying issue is underpowered hardware. Polestar has been trying to address issue via software, they have not been successful.
Rear-view camera sometimes does not work at all or is delayed when vehicle is put in reverse.
Since purchasing the car, there have been constant issues and failure with the backup camera. Numerous software updates (including to P3.6.3) have NOT rectified the issue.
Recent software update has not resolved recall 25V280000 that referred to rear camera not working properly in reverse. Problems have persisted (Camera Unavailable) while backing up.
Frequently, when putting the car in reverse, the rear view camera is unavailable. In some instances it simply does not work. In other instances it will suddenly stop working while reversing, which is more dangerous. And worst of all, it will sometimes provide a static image while reversing such that it initially appears to be working but on further inspection the image is not a live view. This issue has gotten worse on 3.6.4.
The back up camera frequently goes unavailable. It happens probably 50% or more of the times I go into reverse. It sometimes happens as I'm actively backing up.
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