Backup camera was previously recalled. Polestar released version 3.6.4 and claimed it fixed the issue. However, it’s the same, if not worse, than before. “Camera currently unavailable” error message still displays upwards of 50% of the time after putting the car into reverse.
2022 Polestar 2 driver assistance complaints
Page 7 of 8: complaints 161 to 190 of 217, newest first, as owners wrote them.
Parking assist camera often does not turn on when car is placed in reverse. The "camera temporarily unavailable" message appears. This car has been updated with the V3.6.4 software "fix" for this problem. It has gotten worse since the installation of this new version. Failure of this system puts me and others outside of the vehicle in danger of collision and/or injury. User interface tablet and TCAM system have both been reset since installation of the V3.6.4 software update.
All Polestar 2 cars including mine have a critical failure in the cpu which prevents the backup camera from working correctly. When the car is placed into reverse the backup camera appears but flickers and ultimately goes out with a message stating “backup camera unavailable.” This is extremely dangerous and has not been fixed by any of their software updates. My car is currently on 3.6.4 which arrived over the air just a week ago.
There was a recent software update 3.6.4 that has made my reverse camera, reverse parking sensor and rear cross traffic warning totally disappear. When I put the car in reverse, the camera doesn’t work at all. It doesn’t even appear - totally unusable. This is a new issue with this update - the rear camera previously worked most of the time (occasionally, I would get “camera unavailable” message but I don’t even get that now - completely nonfunctional now)
This is related to safety recall 25V‑280. My backup camera is still producing the “Camera temporarily unavailable” message with the latest software update 3.6.4. installed. Matter of fact it seems it has gotten worse since 3.6.4. to the point where it is reproduceable after each deep sleep. My vehicle is a 2022 Polestar 2 LRDM with no packages. The scenario that triggers the issue is: Car parked and locked overnight, unlock, get in, buckle up and put car in reverse. This process takes less than 4 seconds. The backup camera first flickers a few times then usually shows “Camera temporarily unavailable” message. I have started to capture this with my cell phone so I have evidence. It appears 3.6.4. is NOT a fix for the backup camera issues that triggered the recall 25V‑280. I am not an expert but believe only a hardware upgrade with improved processing capabilities will fix this issue as all software fix attempts failed so far.
Backup camera still failing after software update fix of 3.6.4. The screen still shows the message 'Camera is temporarily unavailable.' In one day it failed to initialize three times. Even repressing the camera button to force the rear view camera to work will fail again within seconds. This is dangerous because of the blind spots and all parking collision and rear cross traffic alerts also fail.
When initially starting to drive the car, the backup camera fails to activate when the car is put into reverse. If I stop and turn the camera off and then back on, it will begin functioning. I think the backup camera should just be on when the vehicle is in reverse.
I have installed the latest software update version 3.6.4 which was supposed to resolve the fault backup camera problem that has been persistent since the day I bought the car in 2021. The backup camera continues to fail to engage a majority of the times that I enter the car. Neither of the previous two recalls have been effective and the camera continues to consistently malfunction.
After the most recent update, there are still common rear view camera failures where the screen turns black. This has been the second software update to “fix” the issue without it being resolved.
Backup camera issue still not resolved with the latest update that was required to fix the issue. Car still opens on surround view, stutters really bad, or says disabled which is dangerous and has led to many accidents. The only solution seems to be to replace the head units in these vehicles. There is no reason a $70k vehicle doesn’t have a properly powered head unit for what it does. Has been a constant issue since the release of the vehicle.
The backup camera frequently fails to come on. Screen displays "Camera is temporarily unavailable" on a black background. This can last for minutes. The car has SW version 3.2.8.
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Backup camera is temporarily unavailable
backup camera says camera temporarily unavailable when put in reverse. Took the car to Dyer and Dyer Volvo to get latest software update but the issue happened multiple times after getting it fixed from dealership.
Backup camera is unavailable during reverse . Car has tiny rear windows so a backup camera must work properly when reversing
The infotainment in my vehicle has been flaky since I purchased in in Q1 of 2025. I have experienced: * Infotainment randomly restarting while driving * No audio (Includes turn signal, music, navigation, etc.) * Reverse camera occasionally fails when going into reverse. Just says "Camera unavailable". * Can't access climate controls * Consistently slow. Examples: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Backup camera frequently says "unavailable" despite being on most recent software and reset of the system
The back up camera fails to show intermittently even with the latest update
The rear camera of my car frequently stops working, leaving me without a clear view behind. Though Polestar have attempted to improve this with OTA software updates, the problem has never truly gone away. The rear camera view is often "temporarily unavailable", it is also frequently lagging with frozen frames or video feed that misses frames. There are many reports of this available online as other owners post to ownership forums and subreddits.
When I reverse the car, the back up camera repeatedly goes black and says not available. In order to correct this I have to park the car in the midst of backing up and put in reverse again to reset the system. Very dangerous when backing up or out of spots when the camera goes black.
The Polestar 2 has a vastly documented issue (e.g. online communities) where the backup camera fails to load, is choppy or flat out cuts to black in the middle of a maneuver. This is a massive safety issue for pedestrians and has not been fixed or even alleviated since the federal safety agency has first notified Polestar.
Back up camera cuts out randomly. Safety of others is decreased due to loss of visibility. Dealers have a software and hardware fix however it is not pushed out to the owners at large unless you come into a service for another reason. Unknown No.
Rear backup camera failed to initialize upon reversing. The camera screen displays that camera is temporarily unavailable, requiring switching the camera off/on to reinitialize.
Backup camera fails regularly. The video will freeze/stutter or the camera will switch off and a ‘camera unavailable’ message is displayed. Pedestrians near the car are at risk of being hit if the camera fails while driving in reverse. The car has huge blind spots in the rear end. The dealership has told me they cannot fix the issue because all Polestar 2s have this defect and it must be fixed by a software update. There has been no update to fix this issue.
Back up camera does not function when putting car in reverse.
Rear camera does not work 100% of the time and becomes a black screen saying"camera access unavailable"
The car at the most random times has the rear camera just suddenly fail and it'll say "Camera is temporarily unavailable". This is pretty difficult to work with as the rear view window is already really small and I'm unable to see much. This seems to be a pretty common issue when browsing online forums.
Rear camera malfunction
My 2022 Polestar 2’s rear camera regularly fails to operate, which limits my ability to safely reverse my vehicle. This is a persistent issue that has not improved despite successive software updates to the infotainment system. In sum, this is an unsafe and persistent condition warranting a recall.
Randomly on reversing, back view camera goes out with a message camera not available while vehicle is reversing. Becomes safety issue with no visibility on the back to reverse the car, it is random and would say occurs 20% of times in different places/environments.
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